CiVQ Social Media Archiving

Spec sheet

What it does

CiVQ continuously archives posts and comments from official government social accounts for public-records compliance.Read 15 Oct 2026 · civq.us

Purpose

Archives official government social media posts and comments as public records.Read 8 Oct 2026 · civq.us

Support

Bilingual support in English and Spanish is included at every tier.Read 15 Oct 2026 · civq.us

Headquarters

The maker lists 5048 E Highway 83 Ste 4, Rio Grande City, Texas 78582 as its office address.Read 15 Oct 2026 · civq.us

Maker

CiVQ is built by Pragmatic Business Solutions, LLC.Read 15 Oct 2026 · civq.us

Accessibility

The platform is described as web-based, mobile-responsive, and accessibility-built-in.Read 15 Oct 2026 · civq.us

Account connection

Official government social accounts are connected once before continuous capture begins.Read 15 Oct 2026 · civq.us

AI search and summaries

CiVQ AI can search the archive by meaning and summarize months of activity into a brief.Read 8 Oct 2026 · civq.us

AI summaries

CiVQ AI can summarize months of archived activity into a brief for a records response.Read 15 Oct 2026 · civq.us

Audit trail

All packages include an append-only audit trail and tenant isolation tested with PostgreSQL row-level security.Read 15 Oct 2026 · civq.us

Automatic capture

Posts and comments on connected official accounts are archived continuously.Read 8 Oct 2026 · civq.us

Bilingual coverage

The archive preserves English and Spanish posts and comments side by side.Read 15 Oct 2026 · civq.us

Capture

Posts and comments are captured automatically as activity occurs.Read 15 Oct 2026 · civq.us

Complete threads

Exports include the full thread with the original post, comments, and replies.Read 15 Oct 2026 · civq.us

Compliance search

Records can be searched by date, keyword, or account.Read 15 Oct 2026 · civq.us

Customer data

The privacy policy says government tenants own their data and PBS processes it to provide the service.Read 15 Oct 2026 · civq.us

Data migration

CiVQ says full import of existing records, resident data, and history is included at no cost during onboarding.Read 15 Oct 2026 · civq.us

Hosted deployment

The hosted model is operated, secured, updated, and supported by CiVQ with a predictable annual tenant charge.Read 15 Oct 2026 · civq.us

Hosting and ownership

CiVQ says customers can choose hosted service or an owned, self-hosted build with full source-code handover.Read 8 Oct 2026 · civq.us

Identity integration

Enterprise SSO supports SAML 2.0 and SCIM 2.0 with providers such as Entra ID, Okta, and Google Workspace.Read 15 Oct 2026 · civq.us

Independent company corroboration

RODAVA identifies Pragmatic Business Solutions, LLC in Rio Grande City as its developer and maintainer.Read 15 Oct 2026 · rodava.app

Intended customers

The product page identifies cities and towns, counties, school districts, and special districts as its intended customers.Read 8 Oct 2026 · civq.us

Legal model

CiVQ terms state that hosted use is a subscription while the owned model is a source-code license; the platform software remains owned by PBS or its licensors.Read 15 Oct 2026 · civq.us

Limit: API documentation

The opened product and pricing pages describe no public API, SDK, or developer documentation for Social Media Archiving.Read 15 Oct 2026 · civq.us

Limit: independent reviews

Gartner's independently hosted page is for the different CivArchive product by CivAll and reports no reviews, so it does not provide a CiVQ rating.Read 15 Oct 2026 · gartner.com

Limit: pricing transparency

The pricing page gives no dollar amounts; every tier and module requires a quote.Read 15 Oct 2026 · civq.us

Ownership safeguards

The owned build is described as having no kill-switch or phone-home behavior.Read 15 Oct 2026 · civq.us

Pricing model

CiVQ quotes pricing per government tenant rather than listing fixed prices or charging per staff seat.Read 15 Oct 2026 · civq.us

Record retrieval

The product retrieves full threads with posts, comments, and replies in a form that can be attached to a records response.Read 8 Oct 2026 · civq.us

Related publishing integration

CiVQ’s separate Social Media Management page names Facebook, Instagram, X, LinkedIn, and TikTok, and says published posts are automatically captured in the archive module.Read 8 Oct 2026 · civq.us

Retention

Administrators apply retention rules from their records schedule.Read 15 Oct 2026 · civq.us

Search

Staff can find archived activity by date, keyword, or account.Read 8 Oct 2026 · civq.us

Security and audit

CiVQ’s pricing page says every package includes an append-only audit trail and tested tenant isolation using Postgres RLS.Read 8 Oct 2026 · civq.us

Security controls

The privacy policy describes PostgreSQL row-level security, application checks, least-privilege access, and append-only tamper-evident audit logging.Read 15 Oct 2026 · civq.us

Self-hosting

The owned model provides full source-code handover for operation on infrastructure controlled by the customer.Read 15 Oct 2026 · civq.us

Semantic AI search

CiVQ AI searches archived activity by meaning in addition to exact keywords.Read 15 Oct 2026 · civq.us

Social account integration

The page says to connect official social accounts but does not name supported platforms.Read 8 Oct 2026 · civq.us

SSO default state

SAML SSO and SCIM provisioning are disabled until an organization configures and enables them.Read 15 Oct 2026 · civq.us

Target users

The module is marketed to cities, counties, school districts, and special districts.Read 15 Oct 2026 · civq.us

Training

Free in-person training in English and Spanish is included during onboarding.Read 15 Oct 2026 · civq.us

Unlimited staff users

Every package includes unlimited staff users.Read 15 Oct 2026 · civq.us

Plans and prices

Every CiVQ Social Media Archiving plan and price →

Where Specifiction places it

• Social Media Archiving Software#9 of 388.0