ClickHome

Overview

ClickHome is software for residential builders coordinating sales, construction and customer service. It is most compelling for businesses that want those functions connected; the bottom line is that job-based plans require at least five jobs, and accounting remains a separate-system responsibility.

Built in Perth for Australian residential builders in 2004, ClickHome serves teams scaling up as well as established mid- and high-volume builders. Its broad workflow coverage is a strength, but buyers should weigh the minimum commitment against the scope they actually need.

Key features

Lead management captures enquiries from websites, display homes, referrals and property portals, then scores and assigns leads to consultants. The Succeed plan adds lead and sales automation, quotes and contracts, customer selections, real estate portal integrations and cross-job scheduling. That makes it the clearest fit for builders seeking continuity from initial enquiry through job delivery. The maker also lists integrations with HubSpot via Zapier, Mailchimp, Google Ads, DocuSign, Xero and Microsoft Teams.

For active jobs, ClickHome covers scheduling, trade coordination, field tools, compliance and customer-facing workflows. Build includes construction call-sheets, an iPad supervisor app, trade file packs and callups, site compliance tools and a web app. Manage adds pre-construction workflows, progress claims, variations and approvals, finance workflows, document compliance, maintenance and defects. Connect focuses on the buyer relationship with a branded portal, online tenders, selections and wishlists, job updates and messaging, and maintenance and warranty requests. These distinct tiers let customers choose between operational depth and customer communications, although the listed Connect monthly price has no stated billing basis beyond its monthly display.

ClickHome is not an accounting system: builders still need separate software for general ledger and accounts. It supports finance workflows, but that does not replace the financial system. Enterprise customers can choose ClickHome-hosted, on-premise or private-cloud deployment; on-premise includes direct SQL access. ClickHome Cloud advertises AWS hosting, while Enterprise Hosted includes managed hosting, updates, backups and monitoring.

Pricing

ClickHome is paid, with a 30-day free trial of ClickHome Cloud and no credit card required. The job-based plans are one-off fees per job covering the full life of that job, but each carries a five-job minimum spend. That makes them a significant commitment for a small builder with fewer than five jobs to license.

Connect — $100 a month. Adds a branded customer portal, online tenders, selections and wishlists, job updates and messaging, plus maintenance and warranty requests. Its displayed monthly amount does not state a further billing basis.

Build — $225, one-off. Includes construction call-sheets, an iPad supervisor app, trade file packs and callups, site compliance tools and a web app. It suits builders focused on job execution rather than the broader pre-construction and sales workflows in higher tiers.

Manage — $375, one-off. Includes Build features plus pre-construction workflows, progress claims, variations and approvals, finance workflows, document compliance, maintenance and defects. It is the more appropriate tier for teams needing those controls across delivery and handover.

Succeed — $550, one-off. Includes Manage features plus lead and sales automation, quotes and contracts, customer selections, real estate portal integrations, Zapier integration and cross-job scheduling. It is the broadest job-based package for builders connecting sales with delivery.

Enterprise Hosted / On Prem — custom pricing. Enterprise per-build licensing uses volume-based pricing and includes all modules, hosted or on-premise deployment, custom workflows and integrations, custom development and reporting. It is aimed at businesses needing deployment flexibility or tailored workflows.

Platforms

ClickHome is listed for Android, iOS, web, Windows, API and self-hosted deployment. Field-device support depends on the product: the support overview describes iPad and Windows field applications, while ClickHome27 says its rebuilt field app will also run on iPhone and Android. ClickHome 3 Enterprise requirements specify Windows Server 2016 or later, Windows 10 or later client machines, and iPadOS for iPad mobility. Buyers should match these requirements to their chosen version and deployment.

Who it's for

ClickHome makes the most sense for residential builders who need connected sales, construction, trade, customer-portal and maintenance workflows, particularly teams growing into mid- or high-volume operations. It is less suitable for businesses looking for accounting in the same system or unwilling to meet the five-job minimum on Build, Manage or Succeed.

Support is available by telephone from 7:00am to 4:00pm AWST, and requests must come through an authorised organisational contact. That process gives organisations a defined support channel, but individual users cannot independently submit requests.

Pros and cons

Pros: The workflow spans lead capture through post-handover maintenance, reducing the need to treat each stage as an isolated function.

Pros: Enterprise customers can choose hosted, on-premise or private-cloud deployment, with managed hosting services available for Enterprise Hosted.

Pros: The 30-day Cloud trial requires no credit card, giving prospective customers a defined evaluation period without an upfront subscription commitment.

Cons: Build, Manage and Succeed require a five-job minimum, which can overcommit smaller builders.

Cons: ClickHome does not handle general ledger or accounts, so customers must maintain a separate financial system.

Cons: Field-device support varies by product and version, so organizations must confirm that their workforce's devices match the relevant application requirements.

Alternatives

Home Builder Software is a broader category page for readers comparing options across the sector.

Buildxact is worth considering for builders who want a freemium option: it has a free plan with five complimentary credits, AI estimating, professional proposals and Home Depot material ordering.

BuildBook is another freemium alternative for readers seeking a free plan.

Buildern may suit teams seeking paid construction software with a free trial and Android, iOS and web support; its Starter plan is $225 a month billed annually, with two seats and free field workers, subs and vendors.

CPro360 is a paid alternative with Android, iOS, API and web support.

Hyphen CRM may be preferable to readers focused on CRM who are willing to request a demo for pricing.

Tenon is an alternative for teams comparing a lower-cost entry point: its Starter plan is $49 a month per user, with up to three Builder seats, unlimited Field seats, core project management, estimates and proposals.

Build Method offers a paid alternative whose 1 User plan is $99 a month, billed annually at 1,188.00 USD, with unlimited projects, customers and vendors and all features included.

Constructive may be a better fit for a narrower maintenance need: its Maintenance plan costs A$60 and includes defect tracking, due dates and progress, automated communications, trade allocation and warranty information.

Verdict

Choose ClickHome if you are a residential builder seeking one connected system for lead handling, job delivery and post-handover service, and can meet the five-job minimum or qualify for enterprise licensing. Its breadth and deployment options are the main reasons to choose it; the separate accounting requirement and minimum job commitment are the clearest reasons to look elsewhere.