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SPECIFICTION
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CM.com Business Messaging API

cm.com

From $58/mo Free trial WebAPI
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Spec score 8.2 #25 of 76 in Transactional SMS Software

Spec sheet

Purpose
The Business Messaging API sends messages worldwide through one API across SMS and other messaging channels.Read 7 Oct 2026 · cm.com
Trial
The API documentation describes a trial to test most capabilities in minutes without platform onboarding or configuring channels.Read 7 Oct 2026 · developers.cm.com
Integrations
CM.com lists technology partners including Salesforce, Shopify, Zendesk, Magento, Microsoft Dynamics, Genesys, Intercom, SAP, HubSpot, and Shopware.Read 7 Oct 2026 · cm.com
Support
CM.com support materials include a Knowledge Center, developer portal, and status page; its support chatbot can connect users to a human agent during office hours.Read 7 Oct 2026 · cm.com
Headquarters
Breda, NetherlandsRead 28 Sep 2026 · cm.com
Founded
1999Read 28 Sep 2026 · cm.com
Company
CM.com says it was founded in 1999 in Breda, Netherlands.Read 7 Oct 2026 · cm.com
Bulk tools
The API supports batch messages, bulk sending, message tagging, validity periods, and conversations that bundle text and images.Read 7 Oct 2026 · developers.cm.com
Dashboard and analytics
The Channels dashboard lets customers view connected channels, add accounts, request channels and numbers, see monthly active users, and test WhatsApp Business in a sandbox.Read 7 Oct 2026 · cm.com
Data location and privacy
CM.com says it is headquartered in the Netherlands, processes data within the EU, and is GDPR compliant by default.Read 7 Oct 2026 · cm.com
Developer languages
The product page names PHP, Java, and C# as supported coding languages and links to API documentation and a sandbox.Read 7 Oct 2026 · cm.com
Fallback
Phone-number channels such as WhatsApp can be configured to fall back to SMS when delivery fails, with routing rules configured by CM.com.Read 7 Oct 2026 · developers.cm.com
Rich messaging
OTT messages can include images, audio, video, quick reply buttons, rich cards, and stickers.Read 7 Oct 2026 · developers.cm.com
Security certifications
CM.com states that its customer services are certified to ISO 27001, 27017, 27018, 9001, 14001, and 20000 standards.Read 7 Oct 2026 · cm.com
Supported channels
The API documentation lists Apple Messages for Business, Facebook Messenger, Instagram Messaging, LINE, push, RCS, SMS, Telegram, Viber for Business, and WhatsApp as supported channels.Read 7 Oct 2026 · developers.cm.com
Who it serves
CM.com identifies retail and ecommerce, leisure and travel, tech and media, government and education, utilities and logistics, and financial services as key industries.Read 7 Oct 2026 · cm.com

Plans and prices

Pay-per-use SMS Priced on request 50,000 messages/month threshold for volume discount Read 24 Sep 2026 · cm.com
Go $58 a month 1 profile · HTTP endpoint · multichannel fallback · email support Read 7 Oct 2026 · cm.com
Basic $180 a month 5 profiles · 50 messages/second throughput · email and phone support Read 7 Oct 2026 · cm.com
Advanced $590 a month 15 profiles · 100 messages/second throughput · SMPP connection up to 10 · email, phone, and live chat support Read 7 Oct 2026 · cm.com
Custom Priced on request Tailored throughput up to 1000 messages/second · unlimited SMPP connections · dedicated account manager Read 7 Oct 2026 · cm.com

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