CrashPlan Endpoint Backup

Spec sheet

What it does

CrashPlan provides centrally managed endpoint backup and recovery for business data on Windows, Windows on ARM, macOS and Linux devices.Read 21 Oct 2026 · crashplan.com

Purpose

CrashPlan endpoint backup automates backup and recovery for business data stored on employee devices.Read 3 Oct 2026 · crashplan.com

Intended users

The endpoint product is designed for enterprise and institutional IT organizations managing distributed or mixed-operating-system environments.Read 3 Oct 2026 · crashplan.com

API

The REST API uses HTTP requests with token authentication and exposes resources such as users, organizations and computers.Read 21 Oct 2026 · support.crashplan.com

Security

Endpoint backup specifications list AES-256 encryption at rest, TLS 1.2 or later in transit, customer-controlled encryption keys, and immutable backup copies.Read 3 Oct 2026 · crashplan.com

Compliance

CrashPlan states that it is ISO 27001 certified and performs annual SOC 2 Type II attestations.Read 21 Oct 2026 · support.crashplan.com

Support

CrashPlan offers three support levels, with 24/7 critical incident coverage for Standard and Premier accounts and a named technical account manager for Premier.Read 3 Oct 2026 · support.crashplan.com

Headquarters

United StatesRead 28 Sep 2026 · crashplan.com

Administration

The console provides policy controls, device monitoring, reports, alerts, delegated administration and role-based access control.Read 21 Oct 2026 · crashplan.com

API access limits

API use requires a plan that includes API access, local authentication and a role with the required permissions; third-party SSO credentials do not work for API calls.Read 21 Oct 2026 · support.crashplan.com

Automatic backups

The service performs automatic incremental backups at administrator-defined intervals.Read 21 Oct 2026 · crashplan.com

Backup

It performs automatic incremental backups on administrator-configured intervals.Read 3 Oct 2026 · crashplan.com

CLI

CrashPlan publishes crashplancli documentation describing command-line profiles, API-client creation and scripting helpers.Read 21 Oct 2026 · crashplanclidocs.crashplan.com

Cloud-to-cloud restore

For supported workflows, CrashPlan says cloud-to-cloud restore can be two to five times faster than downloading the full dataset over an employee connection.Read 21 Oct 2026 · crashplan.com

Company headquarters

CrashPlan lists its main address in Minneapolis, Minnesota, United States.Read 21 Oct 2026 · crashplan.com

Company legal name

The company is identified as CrashPlan Group LLC.Read 21 Oct 2026 · crashplan.com

Company size

LinkedIn lists CrashPlan as a privately held company with 51–200 employees and Minneapolis headquarters.Read 21 Oct 2026 · linkedin.com

Encryption

CrashPlan states that data uses AES-256 encryption at rest and TLS 1.2 or later in transit, with customer-controlled key options.Read 21 Oct 2026 · crashplan.com

File stubbing

File stubbing can make selected files accessible before a full restore finishes.Read 21 Oct 2026 · crashplan.com

Governance

The product supports audit trails, policy-based retention, defensible deletion, and legal hold.Read 3 Oct 2026 · crashplan.com

Identity integrations

Supported identity options include SAML SSO and SCIM provisioning, with documented integrations for Okta, Google, Ping, Entra ID, OneLogin and Microsoft AD FS.Read 21 Oct 2026 · support.crashplan.com

Immutable backup

The endpoint offering includes immutable backup copies intended to protect recoverable data from tampering and ransomware.Read 21 Oct 2026 · crashplan.com

Installers

CrashPlan supplies macOS, Windows and Linux installers through the administration console and direct links.Read 21 Oct 2026 · support.crashplan.com

Licence

CrashPlan software is licensed rather than sold; separately licensed open-source components may be included.Read 21 Oct 2026 · support.crashplan.com

Limit: initial backup speed

G2 reviewers report that initial backups can take a long time for devices containing large amounts of data.Read 21 Oct 2026 · g2.com

Limit: pricing and billing

Capterra and GetApp reviews mention price increases, discontinued lower-cost plans and billing frustrations.Read 21 Oct 2026 · getapp.com

Limit: reporting

G2 reviewers request more detailed reporting and additional dashboard filtering for troubleshooting.Read 21 Oct 2026 · g2.com

Limit: restore workflow

A G2 reviewer says capacity-saving restore is limited to individual files and lacks a clear multi-file restore option.Read 21 Oct 2026 · g2.com

Ownership

Crunchbase states that CrashPlan was acquired by Mill Point Capital.Read 21 Oct 2026 · crunchbase.com

Platform hosting

The endpoint specification states that CrashPlan Platform is hosted in Microsoft Azure.Read 21 Oct 2026 · crashplan.com

Policy controls

Administrators can configure file selection, versioning, retention, quotas, backup intervals, and optional CPU or network throttling.Read 3 Oct 2026 · crashplan.com

Praise: support

G2 reviewers commonly praise responsive support during restore and deployment issues.Read 21 Oct 2026 · g2.com

Praise: usability and recovery

Independent reviewers repeatedly describe setup and administration as straightforward, with reliable automatic backup, version history and simple restores.Read 21 Oct 2026 · getapp.com

Python SDK

CrashPlan publishes the pycpg Python SDK, an MIT-licensed wrapper for its REST APIs requiring Python 3.11 or newer.Read 21 Oct 2026 · pypi.org

Rating on Capterra

4.4 out of 5 from 249 reviewsRead 21 Oct 2026 · capterra.com

Rating on Gartner Peer Insights

4.5 out of 5 from 188 ratingsRead 21 Oct 2026 · gartner.com

Rating on GetApp

4.4 out of 5 from 249 reviewsRead 21 Oct 2026 · getapp.com

Rating on Software Advice

4.4 out of 5 from 249 reviewsRead 21 Oct 2026 · softwareadvice.com

Rating on TrustRadius

6.8 out of 10 from 153 reviewsRead 21 Oct 2026 · trustradius.com

Recovery

Employees can restore selected files themselves, or administrators can control and perform restores.Read 3 Oct 2026 · crashplan.com

Release note

Version 12.0.0, released June 4, 2026, added restore conflict options, Ubuntu 26 support and security-component updates.Read 21 Oct 2026 · support.crashplan.com

Restore speed

File stubbing can make selected files accessible before the full restore finishes.Read 3 Oct 2026 · crashplan.com

Self-service restore

Employees can restore selected files themselves when administrators enable that option.Read 21 Oct 2026 · crashplan.com

Storage

Managed storage options include Azure or CrashPlan data centers, while customer-managed destinations include Azure, AWS, Wasabi, Backblaze, and S3-compatible storage.Read 3 Oct 2026 · crashplan.com

Storage targets

Backups can use CrashPlan-managed Azure or proprietary storage, or customer-managed Azure, AWS, Wasabi, Backblaze and other S3-compatible destinations.Read 21 Oct 2026 · crashplan.com

System requirements

The desktop app requires a 2 GHz 64-bit processor, 2 GB memory, 2 GB disk space, 960x780 display resolution and an internet connection; headless configurations are unsupported.Read 21 Oct 2026 · support.crashplan.com

Trial distinction

The endpoint page says this enterprise offering is purchased through the sales team; it describes the separate small-business offering as having a self-service free trial.Read 3 Oct 2026 · crashplan.com

Versioning

Administrators can configure file versioning, version aging and retention policies.Read 21 Oct 2026 · crashplan.com

Plans and prices

Every CrashPlan Endpoint Backup plan and price →

Where Specifiction places it

• Endpoint Backup Software#3 of 229.0