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SPECIFICTION
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Dona

donadonations.com

From £12.50/mo WebiOSAndroid
Visit donadonations.com
Spec score 7.9 #13 of 26 in Church Giving Software

What it is

Dona is a donation platform for charities and other fundraising organisations. It combines contactless donation terminals, an online giving page with QR code, and a management portal. Terminals accept contactless payments up to £100, Chip and PIN up to £9999, plus Apple Pay, Google Pay and other digital wallets. They can collect donations offline, although Wi-Fi or 4G is required to process collected donations. The portal monitors donations, configures devices, produces fundraising reports, manages Gift Aid and provides AI insights and forecasts. Organisations can create up to 20 campaigns, while donors can opt into Gift Aid and charities can download HMRC-ready declarations. Stripe processes cards at 1.58% per transaction. Service starts at £12.50 per device per month, with hardware packages sold separately. Dona was founded in 2019 and is headquartered in London.

Spec sheet

Purpose
Dona provides charitable organisations with contactless donation terminals, an online giving page, and a management dashboard.Read 5 Oct 2026 · donadonations.com
Security
Dona states that its payments are GDPR and PCI DSS compliant and that the company is ISO 27001 and ISO 9001 certified.Read 5 Oct 2026 · donadonations.com
Support
Dona offers UK phone and email support Monday to Friday, 9am to 5pm, and says it provides regular webinars.Read 5 Oct 2026 · donadonations.com
Headquarters
London, United KingdomRead 28 Sep 2026 · donadonations.com
Founded
2019Read 28 Sep 2026 · donadonations.com
Campaigns
Charities can create up to 20 campaigns and track their fundraising through the management portal.Read 5 Oct 2026 · donadonations.com
Connectivity limit
Terminals can collect donations offline, but regular Wi-Fi or 4G access is required to process the donations collected.Read 5 Oct 2026 · donadonations.com
Contract
Dona says there is no fixed-term contract and service can be paused or stopped with one calendar month's notice.Read 5 Oct 2026 · donadonations.com
Gift Aid
Donors can opt into Gift Aid, and charities can download HMRC-ready declarations from the management portal.Read 5 Oct 2026 · donadonations.com
Online giving
Dona provides an online giving page and QR code alongside its terminals, and the giving page can be used on webpages and phones.Read 5 Oct 2026 · donadonations.com
Payment methods
The terminals accept contactless payments up to £100, Chip and PIN up to £9999, and Apple Pay, Google Pay, and other digital wallets.Read 5 Oct 2026 · donadonations.com
Payment processor
Dona's product page identifies Stripe as its card processor and lists its card processing fee as 1.58% per transaction.Read 5 Oct 2026 · donadonations.com
Portal tools
The management portal supports donation monitoring, device configuration, fundraising reports, Gift Aid management, and AI insights and forecasts.Read 5 Oct 2026 · donadonations.com
Supported organisations
Dona says it supports charities and other organisations including museums, schools, places of worship, hospices, food banks, councils, and businesses fundraising for charity.Read 5 Oct 2026 · donadonations.com

Plans and prices

Monthly Service £12.50 a month Per device, per month Terminal service · card processing charged separately Read 5 Oct 2026 · donadonations.com
Digital Collection Plate — Wi-Fi £245, paid once Purchased outright; 50% off the listed £490 price Wi-Fi terminal · £12.50 + VAT per month · 1.58% per transaction Read 5 Oct 2026 · donadonations.com
Digital Collection Plate — Wi-Fi + 4G £280, paid once Purchased outright; 50% off the listed £560 price Wi-Fi + 4G terminal · £12.50 + VAT per month · 1.58% per transaction Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Countertop Package £325, paid once Purchased outright; 50% off the listed £650 price Hardware package · £12.50 + VAT per device per month · 1.58% per transaction Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Wall Mount Package £325, paid once Purchased outright; 50% off the listed £650 price Hardware package · £12.50 + VAT per device per month · 1.58% per transaction Read 5 Oct 2026 · donadonations.com
Digital Donation Box — Floor Stand Package £375, paid once Purchased outright; 50% off the listed £750 price Hardware package · £12.50 + VAT per device per month · 1.58% per transaction Read 5 Oct 2026 · donadonations.com

Every Dona plan and price →

Strong points and limits

Strong points

  • Contactless, Chip and PIN, and digital wallets
  • Gift Aid declarations downloadable from portal
  • Up to 20 campaigns with fundraising tracking
  • Offline donation collection supported
  • UK phone and email support

Limits

  • No free plan
  • Regular Wi-Fi or 4G needed for processing
  • Card processing charged at 1.58% per transaction
  • No recurring gifts, text-to-give or donor portal

Who it suits

Dona suits charities, museums, schools, places of worship, hospices, food banks, councils and businesses fundraising for charity. It fits organisations needing terminals, online giving and campaign management.

Verdict

Dona combines physical terminals, online giving and portal-based administration for organisations collecting donations. Check the separate hardware, monthly service and card-processing charges against your setup.

Where Specifiction places it

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