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SPECIFICTION
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Dovetail HR Knowledge Management

dovetailsoftware.com

WebAPI

Spec sheet

Purpose
Dovetail HR Knowledge Management converts HR expertise into knowledge articles shared with HR teams and employees.Read 1 Oct 2026 · dovetailsoftware.com
Integrations
Dovetail offers certified Workday integrations, a Dayforce certified connector, a Mineral HR and compliance integration, and a RESTful API toolkit.Read 1 Oct 2026 · dovetailsoftware.com
Headquarters
Austin, Texas, United StatesRead 23 Sep 2026 · dovetailsoftware.com
Founded
1996Read 23 Sep 2026 · dovetailsoftware.com
Audit trail
Interactions on knowledge articles are logged in a timeline showing who changed what, when, previous values, and new values.Read 1 Oct 2026 · dovetailsoftware.com
Authentication and access
The service supports SAML v2 single sign-on, fine-grained permissions, and data segmentation by user or group.Read 1 Oct 2026 · dovetailsoftware.com
Content editor
The editor supports videos, images, buttons with third-party deep links, HCM integration, and company branding.Read 1 Oct 2026 · dovetailsoftware.com
Data residency
Customers can specify hosting in Dovetail’s US or European data centers and control retention through purge, redaction, or scheduled data redaction.Read 1 Oct 2026 · dovetailsoftware.com
Employee portal
The employee portal provides searchable articles containing images, videos, tables, rich text, process guidance, and downloadable documents.Read 1 Oct 2026 · dovetailsoftware.com
Encryption
Customer data is encrypted at rest with AES 256 and in transit with TLS 1.2 or 1.3, with optional PGP for SFTP transfers.Read 1 Oct 2026 · dovetailsoftware.com
Feedback
Employees can provide feedback on knowledge articles, with automated workflows intended to improve content quality and engagement.Read 1 Oct 2026 · dovetailsoftware.com
HR service delivery
The knowledge management system underpins Dovetail HR Case Management and Employee Portal search.Read 1 Oct 2026 · dovetailsoftware.com
Search
Content and attachments are automatically indexed and searchable without tagging, with results filtered by profile and permissions.Read 1 Oct 2026 · dovetailsoftware.com
Security compliance
Dovetail hosts in AWS data centers, states SOC 2 Type II certification for its HR SaaS product, and says it complies with EU GDPR and US privacy laws.Read 1 Oct 2026 · dovetailsoftware.com
Target market
Dovetail describes its platform as a robust HR Service Delivery platform for enterprise businesses and says it serves organizations across six continents.Read 1 Oct 2026 · dovetailsoftware.com
Workflow
Dovetail supports workflows for creating, approving, and maintaining knowledge articles.Read 1 Oct 2026 · dovetailsoftware.com

Plans and prices

Dovetail HR Knowledge Management Priced on request Demo requested Read 1 Oct 2026 · dovetailsoftware.com

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