Easyship
easyship.com
What it is
Easyship is a cloud-based shipping platform offered as an app and API for ecommerce merchants, small businesses, startups, and enterprise brands. It compares more than 550 courier services in one account and offers discounted rates stated as up to 91% off retail prices. The workflow can sync and manage orders, create individual or bulk labels, provide branded tracking, send delivery updates, and generate customs documents. Easyship is available in more than 50 origin countries and delivers to more than 200 destinations. Native integrations include Shopify, WooCommerce, WIX, Squarespace, eBay, Amazon, TikTok Shop, and more than 55 other ecommerce and marketplace platforms. Its Open Shipping API provides multi-carrier rates, address validation, HS codes, tax and duty calculations, and third-party tracking. The Free plan covers fewer than 50 shipments per month. Plus costs $29 a month, and Premier costs $69 a month. Advanced API use on Free is pay-as-you-go; paid plans include monthly call allocations and charge for overages without blocking access.
Spec sheet
- What it does
- Easyship is a cloud shipping platform and API that compares carriers, buys labels, calculates duties and taxes, and tracks ecommerce shipments.Read 15 Oct 2026 · easyship.com
- Product
- Easyship is a cloud-based shipping technology platform offered as an app and API for eCommerce merchants, small businesses, startups and enterprise brands.Read 1 Oct 2026 · easyship.com
- API
- The Open Shipping API provides multi-carrier rates, domestic and international address validation, HS codes, tax and duty calculation and third-party tracking.Read 1 Oct 2026 · easyship.com
- Integrations
- Native integrations cover more than 60 ecommerce and marketplace platforms, including Shopify, WooCommerce, Amazon, eBay, Etsy, Wix and TikTok Shop.Read 15 Oct 2026 · easyship.com
- Support
- Official pages advertise 24/7 support, with email on the free plan, live chat on Plus and Premier, and phone support on Premier and higher tiers.Read 15 Oct 2026 · easyship.com
- Headquarters
- New York and Hong KongRead 23 Sep 2026 · easyship.com
- API authentication
- API requests use bearer tokens generated in the dashboard, with separate production and sandbox tokens and selectable scopes.Read 15 Oct 2026 · developers.easyship.com
- API billing
- Successful advanced endpoint calls have monthly plan allowances; overages are billed per call and do not block the integration.Read 15 Oct 2026 · support.easyship.com
- API documentation
- The developer portal documents endpoints, parameters and response objects and provides guides, tutorials, an overview flow and sandbox testing.Read 15 Oct 2026 · developers.easyship.com
- API scope
- The REST API covers rates, labels, tracking, customs, returns, fulfillment and insurance across 550-plus services and 200-plus countries.Read 15 Oct 2026 · easyship.com
- Automation
- Shipping rules can preselect couriers using configurable conditions and automate fulfillment workflows.Read 15 Oct 2026 · easyship.com
- Carrier coverage
- The platform compares more than 550 courier services and advertises discounts of up to 91% off retail rates.Read 15 Oct 2026 · easyship.com
- Carrier network
- The platform compares more than 550 courier services in one account and offers discounted rates up to 91% off retail prices.Read 1 Oct 2026 · easyship.com
- Checkout rates
- Paid plans can show real-time courier options, delivery times and landed costs directly at ecommerce checkout.Read 15 Oct 2026 · easyship.com
- Company founding and headquarters
- LinkedIn states that Easyship was founded in 2015 and is headquartered in New York, with offices across North America, Europe and Asia-Pacific.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Easyship as a privately held software company with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Courier selection
- Its algorithm can choose the cheapest, fastest or suitable flat-rate service and can use connected DHL, FedEx or UPS accounts.Read 15 Oct 2026 · easyship.com
- Documents
- The system generates labels, packing slips and customs declarations and supports address validation and residential-fee prepayment.Read 15 Oct 2026 · easyship.com
- Global coverage
- Easyship is available in more than 50 origin countries and delivers to more than 200 destinations.Read 1 Oct 2026 · easyship.com
- International shipping
- Easyship calculates import taxes, duties and tariffs and supports shipping to more than 220 international destinations.Read 15 Oct 2026 · easyship.com
- Legal name and funding
- Crunchbase identifies the legal entity as Easyship Fulfilment Services Ltd and lists three funding rounds including Series A investors such as Picus Capital and Kima Ventures.Read 15 Oct 2026 · crunchbase.com
- Licence
- The Easyship shipping service is proprietary SaaS; the separate easyship-mcp-plugin repository is released under the MIT licence.Read 15 Oct 2026 · github.com
- Limit: billing and surcharges
- Trustpilot reviewers allege unexpected post-shipment surcharges, delayed refunds, account balances being held and subscription charges they did not expect.Read 15 Oct 2026 · trustpilot.com
- Limit: feature gating
- Independent pricing commentary notes that live checkout rates, automation, branded tracking and higher support levels require paid tiers and annual prepayment can be a complaint.Read 15 Oct 2026 · g2.com
- Limit: support reliability
- Critical reviewers report slow or absent replies, unresolved escalations and generic responses when shipments, billing or claims go wrong.Read 15 Oct 2026 · trustpilot.com
- Limit: tracking and delivery
- Reviewers report delayed tracking, lost or stalled international parcels, incorrect labels and disputes involving carrier handoffs.Read 15 Oct 2026 · trustpilot.com
- Notable limit
- Easyship prohibits items including alcohol, ammunition, firearms, tobacco, prescription pharmaceuticals, explosives, flammable or hazardous products and counterfeit items.Read 1 Oct 2026 · support.easyship.com
- Notable news: API upgrade
- On December 8, 2025 Easyship announced self-serve advanced API endpoints with transparent usage-based pricing beginning at $29 per month.Read 15 Oct 2026 · easyship.com
- Praise: ease of use
- Independent reviewers repeatedly describe the interface and setup as intuitive, simple to navigate and easy for comparing carriers and printing labels.Read 15 Oct 2026 · softwareadvice.com
- Praise: rates and savings
- Reviewers commonly praise competitive international rates, volume discounts and the ability to compare multiple carriers in one place.Read 15 Oct 2026 · getapp.com
- Praise: support
- Positive reviewers frequently mention responsive, knowledgeable chat support and helpful account assistance.Read 15 Oct 2026 · capterra.com
- Rating on Capterra
- 4.4 out of 5 from 289 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 183 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.4 out of 5 from 289 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Shopify App Store
- 4.1 out of 5 from 366 reviewsRead 15 Oct 2026 · apps.shopify.com
- Rating on Software Advice
- 4.4 out of 5 from 287 reviewsRead 15 Oct 2026 · softwareadvice.com
- Rating on Trustpilot
- 1.5 out of 5 from 711 reviewsRead 15 Oct 2026 · trustpilot.com
- Reliability
- Easyship states that its platform has 99.99% uptime.Read 1 Oct 2026 · easyship.com
- Returns and insurance
- Easyship supports prepaid return labels, shipment insurance and third-party insurance at checkout.Read 15 Oct 2026 · easyship.com
- SDKs and extensibility
- Easyship advertises SDKs and sandbox testing, while community libraries and an Easyship MCP plugin provide additional integrations.Read 15 Oct 2026 · easyship.com
- Security and privacy
- Identity verification uses Persona, is stated to follow GDPR, CCPA and PIPEDA protections, and normally takes under two minutes.Read 15 Oct 2026 · support.easyship.com
- Security compliance
- Easyship's shipping analytics infrastructure is described as having SOC 2 and GDPR compliance with 99.9% uptime.Read 1 Oct 2026 · easyship.com
- Self-hosting
- Easyship is delivered as a hosted dashboard and hosted API; its public materials do not describe a self-hosted deployment.Read 15 Oct 2026 · easyship.com
- Shipment management
- Features include CSV order upload, batch shipping, pickup scheduling, label and document printing, analytics, tagging and saved shipment searches.Read 15 Oct 2026 · easyship.com
- Shipping workflow
- Easyship syncs and manages orders, generates individual or bulk labels, provides branded tracking, sends delivery updates and generates customs documents.Read 1 Oct 2026 · easyship.com
- Status and outages
- The official status page showed all systems operational on October 11, 2026 and no incidents reported during October 2026 to that date.Read 15 Oct 2026 · status.easyship.com
- System requirements
- The help center lists supported web browsers and a mobile app; the service requires an internet-connected browser rather than a desktop installer.Read 15 Oct 2026 · support.easyship.com
- Tracking experience
- Merchants can send branded tracking emails, customize tracking pages and receive tracking updates throughout delivery.Read 15 Oct 2026 · easyship.com
- Who it serves
- Easyship says everyone can use it, including Fortune 500 businesses, SMB stores, crowdfunding businesses and personal shippers.Read 1 Oct 2026 · support.easyship.com
Plans and prices
Strong points and limits
Strong points
- Compares more than 550 courier services
- Creates individual or bulk shipping labels
- Ships from 50+ origin countries to 200+ destinations
- Integrates with major ecommerce marketplaces
- Free plan covers fewer than 50 monthly shipments
Limits
- No returns portal
- Free-plan advanced API usage is pay-as-you-go
- Paid API overages are charged per call
- Certain hazardous and regulated items are prohibited
Who it suits
Easyship suits online merchants, small businesses, startups, and enterprise brands that need shipping workflows across multiple carriers. It also lists SMB stores, crowdfunding businesses, and personal shippers among its users.
Easyship in depth
Read the full write-up
Overview
Easyship brings carrier selection, order processing and shipping paperwork together for merchants shipping across multiple sales channels or borders. It is a strong fit for businesses that need broad courier access and an integrated shipping workflow, but its shipment-based plan tiers and lack of a returns portal make it less compelling for simpler operations.
The platform connects to more than 550 courier services and advertises rates discounted by up to 91% from retail prices. It serves more than 50 origin countries and more than 200 destinations, with native integrations for Shopify, WooCommerce, WIX, Squarespace, eBay, Amazon, TikTok Shop and more than 55 other commerce and marketplace platforms. Easyship is available on Android, iOS and web, and also offers an API.
Key features
Shipping workflow and carrier choice
Easyship syncs and manages orders, compares courier rates, and creates labels individually or in bulk. Branded tracking and delivery updates extend the workflow after dispatch, while customs documents and import tax and duty calculations support cross-border shipments. The wide carrier network is useful when a merchant wants to compare services from a single account; the advertised maximum discount is a ceiling, not a promise for every parcel.
It supports shipping automation, rate shopping, label printing and shipment tracking, but has no returns portal. Merchants that need returns handled as part of the same customer-facing shipping flow will need another solution for that job.
API and reliability
The Open Shipping API provides multi-carrier rates, domestic and international address validation, HS codes, tax and duty calculations, and third-party tracking. Advanced API usage is pay-as-you-go on Free. Paid plans include monthly successful-call allocations, with per-call charges for overages rather than blocked access, which helps keep a high-volume integration running but makes usage above the allocation an ongoing cost to watch.
Easyship states 99.99% platform uptime. Its shipping analytics infrastructure is described as SOC 2 and GDPR compliant with 99.9% uptime. Those figures apply to different parts of the service and should not be conflated.
Shipping restrictions
Easyship prohibits items including alcohol, ammunition, firearms, tobacco, prescription pharmaceuticals, explosives, flammable or hazardous products, and counterfeit goods. Merchants whose catalog includes these products should confirm that a suitable shipping workflow is possible before choosing the platform.
Pricing
Easyship uses a freemium model, with a Free plan and a 14-day trial. Shipment-handling plans scale by monthly volume; separate Scale tiers define API call allocations. Prices below are monthly unless the plan is explicitly free.
Free — free, free forever: fewer than 50 shipments per month, discounted shipping rates, intelligent courier selection, import tax and duty calculation, and smart box selection. It is a sensible starting point for low-volume sellers, but it does not include the checkout rates, courier-account linking, order sync or live chat support offered on Plus. Advanced API usage is pay-as-you-go.
Plus — $29 a month, from $29/month: 50–500 shipments per month, shipping rates at checkout, linking to a merchant’s own courier account, automatic order sync and live chat support. Annual billing saves 20%. This is the practical step up for a growing store that needs synced orders and checkout shipping options.
Premier — $69 a month, from $69/month: 500–2,500 shipments per month, tax and duty displayed at checkout, pre-generated return labels, multi-box shipping and 24/7 phone support. Annual billing saves 20%. It suits higher-volume or cross-border sellers that need these capabilities; pre-generated return labels do not amount to a returns portal.
Scale 1 — $99 a month, from $99/month: 20,000 included Rates API calls, 1,250 non-US and 1,250 US address-validation calls, and 1,000 off-platform tracking calls.
Scale 2 — $149 a month, from $149/month: 30,000 included Rates API calls, 1,875 non-US and 1,875 US address-validation calls, and 1,500 off-platform tracking calls.
Scale 3 — $199 a month, from $199/month: 40,000 included Rates API calls, 2,500 non-US and 2,500 US address-validation calls, and 2,000 off-platform tracking calls.
The Scale plans are for teams whose API demand needs a defined monthly allowance; overages are charged per call without blocking access. Enterprise has custom pricing for a custom high-volume solution, dedicated support, alternative SLAs and specialized features. Easyship advertises 24/7 global support for its integrations, with 24/7 phone support specifically on Premier.
Platforms
Easyship is offered on Android, iOS and web, with an API for integrations and shipping workflows. Its native connections to major storefronts and marketplaces make it relevant to merchants managing more than one sales channel.
Who it's for
Easyship is best suited to eCommerce merchants that ship regularly, sell through multiple channels, or handle international orders and want carrier comparison, labels, tracking and customs tasks in one workflow. The Free tier can serve a small operation below 50 shipments monthly; Plus and Premier map to larger shipment bands, while the Scale tiers target API usage. Businesses requiring a returns portal, or shipping prohibited products, should look elsewhere or supplement Easyship.
Pros and cons
Broad carrier choice: comparing more than 550 courier services in one account can simplify rate selection across shipping needs.
Connected cross-border workflow: customs documents and tax and duty calculations sit alongside labels, tracking and order handling.
Wide commerce coverage: native links to major storefronts and marketplaces, plus more than 55 other platforms, support multi-channel operations.
Volume-based costs: shipment thresholds separate the Free, Plus and Premier tiers, and API overages add charges above paid-plan allocations.
No returns portal: merchants needing an integrated portal for customers to initiate returns will need another tool or process.
Product restrictions: prohibited categories rule out some merchants' catalogs from using Easyship for those shipments.
Alternatives
Consider Veeqo if unlimited monthly orders, users, products and SKUs, warehouses and locations matter more than Easyship’s courier comparison and cross-border workflow. Choose Ordoro if a clearly bounded order-and-channel setup is a better fit: its Essential plan covers 100 orders monthly, one sales channel, one ship-from location and one user, while Advanced is $59 a month.
17TRACK Business is the more focused option when tracking is the priority: its Free plan covers 50 shipments monthly and includes 3,500 carrier integrations and a customizable tracking page. Sendcloud is worth considering for a smaller parcel operation seeking a no-subscription entry point: its Free plan covers up to 20 parcels per month without requiring a courier contract.
Shippo may suit a store needing a free label-focused start, with up to 30 labels monthly and one user on Starter (App). Shiprocket offers a free Lite tier for up to 60 shipments monthly, but it has no API access. For a price-per-shipment model, NimbusPost lists Essential at 25.51 INR per 500g shipment, with up to 300 orders monthly and multi-channel integration.
ShippingEasy is another shipping software alternative.
Browse more options in Parcel Management Software or Shipping Software.
Verdict
Choose Easyship if your business needs broad carrier comparison, multi-channel order handling and international shipping tools in one system, with plans that grow from fewer than 50 monthly shipments to API-focused volumes. Look elsewhere if an integrated returns portal is essential, your products fall under its prohibited categories, or your shipping volume and feature needs do not fit its tiered plans.
Verdict
Easyship combines carrier rate comparison, order handling, labels, tracking, and customs documentation. The Free tier covers fewer than 50 monthly shipments, while paid plans add shipment capacity and features.
Where Specifiction places it
- Multicarrier Parcel Management Solutions Software#1 of 219.2
- Parcel Management Software#2 of 349.3
- Shipping Software#3 of 329.2