Skip to content
SPECIFICTION
Get listed

Packlink PRO

pro.packlink.com

From €25/mo Free plan WebAPI
Visit pro.packlink.com
Spec score 8.7 #3 of 21 in Multicarrier Parcel Management Solutions Software

What it is

Packlink PRO is a shipping platform for businesses selling physical products, bringing order and shipment work into one website. It imports orders from Amazon, eBay, Etsy, Shopify, WooCommerce, PrestaShop, and other marketplaces or online stores. Users can compare rates, choose among more than 30 national, international, express, and standard carriers, then pay for and print multiple shipments together. A central dashboard tracks shipment status. Integrations with ecommerce and marketplace platforms support shipping automation, while an API key connects an account to an integrated platform and can be reused for available integrations. The Free plan includes one ecommerce or marketplace connection, up to three automation rules, and unlimited monthly shipments. Plus costs €25 a month, billed + IVA, with three connections and up to five automation rules. Premium costs €60 a month, billed + IVA, with unlimited store connections and automation rules, plus a returns portal and picking list. Packlink PRO is headquartered in Madrid, Spain, and email support covers delivery, collection, claim, and invoice issues.

Spec sheet

What it does
Packlink PRO is a shipping platform for businesses and individuals that automates logistics, compares carrier services and manages shipments.Read 15 Oct 2026 · support.packlink.com
Purpose
Packlink PRO is a shipping platform for businesses that lets them manage shipments through one website.Read 7 Oct 2026 · packlink.com
API
An API key connects a Packlink PRO account with an integrated platform and can be reused for available integrations.Read 7 Oct 2026 · support-pro.packlink.com
Integrations
Official integration documentation covers Amazon, BigCommerce, Discogs, eBay, Ecwid, ePages, Etsy, PrestaShop, Shopify, Temu, TikTok, Wix, WiziShop and WooCommerce.Read 15 Oct 2026 · support-pro.packlink.com
Support
The help center says customers can contact support by email for delivery, collection, claim, and invoice issues.Read 7 Oct 2026 · support-pro.packlink.com
Headquarters
Madrid, SpainRead 28 Sep 2026 · pro.packlink.com
Acquisition news
Auctane announced its acquisition of Packlink on December 20, 2021, adding the European platform to its shipping and fulfillment portfolio.Read 15 Oct 2026 · thomabravo.com
API client endpoints
A public API description lists client, warehouse and parcel endpoints under /v1/clients, /v1/clients/warehouses and /v1/users/parcels.Read 15 Oct 2026 · apis.io
API key
A user generates one reusable Packlink PRO API key from Settings, and the same key works for all available integrations.Read 15 Oct 2026 · support-pro.packlink.com
Automation
Packlink PRO supports shipment automation through integrations with eCommerce and marketplace platforms.Read 7 Oct 2026 · packlink.com
Bulk shipping
Users can import shipments by CSV, manage multiple shipments, pay for pickups in one action and print labels in bulk.Read 15 Oct 2026 · support.packlink.com
Carrier network
The help center says Packlink PRO offers more than 300 domestic and international express and standard carrier services.Read 15 Oct 2026 · support.packlink.com
Carriers
The service offers more than 30 carriers, with national and international, express and standard options.Read 7 Oct 2026 · packlink.com
Company headquarters and size
LinkedIn lists Packlink's headquarters in Madrid and company size of 51–200 employees.Read 15 Oct 2026 · linkedin.com
Company launch
Packlink says its service launched in Spain in January 2012 through agreements with major national and international carriers.Read 15 Oct 2026 · pro.packlink.es
Company location
Packlink says it is headquartered in Madrid and presents Packlink PRO as its business shipping solution.Read 7 Oct 2026 · packlink.com
Documentation depth
The help center is organized into shipment creation, labels, carriers, prohibited items, destinations, privacy, PRO features, subscriptions, carrier contracts, integrations and terms.Read 15 Oct 2026 · support-pro.packlink.com
Founders and funding
Wellfound lists Javier Bravo and Ben Askew-Renaut as co-founders and reports $23.1 million raised.Read 15 Oct 2026 · wellfound.com
Integration limitation
Official troubleshooting says imports can break after credential expiry, URL changes or store-setting changes and may require reconnecting or reinstalling the app.Read 15 Oct 2026 · support-pro.packlink.com
Intended customers
Packlink describes PRO as a service for professional businesses selling physical products, including established brands and eCommerce startups.Read 7 Oct 2026 · packlink.com
Limit: claims and tracking
Independent reviews allege rejected or underpaid insurance claims, inaccurate tracking statuses and pickup failures.Read 15 Oct 2026 · uk.trustpilot.com
Limit: customer support
Reviewers frequently report slow, bot-like or unreachable support when parcels are delayed, lost or damaged.Read 15 Oct 2026 · softwareadvice.com
Limit: surcharges and billing
Reviews repeatedly complain about unexpected post-shipment dimensional or weight surcharges and invoices generated separately for each shipment.Read 15 Oct 2026 · capterra.com
Order import
It imports orders from marketplaces and online stores, including Amazon, eBay, Etsy, Shopify, WooCommerce, and PrestaShop.Read 7 Oct 2026 · packlink.com
Plugin licence
The Packlink PRO WooCommerce plugin repository includes an Apache-2.0 licence.Read 15 Oct 2026 · github.com
Praise: integrations
Reviewers repeatedly praise automatic Amazon, eBay and Shopify order import, tracking uploads and having multiple carriers in one interface.Read 15 Oct 2026 · getapp.com
Praise: pricing and interface
Capterra, GetApp and Software Advice reviewers repeatedly praise low or competitive carrier prices and a clean, easy interface.Read 15 Oct 2026 · capterra.com
Public API
The Packlink PRO Shipping Shipments API v1 uses API-key authentication at api.packlink.com and exposes shipment, label, tracking, warehouse and customs operations.Read 15 Oct 2026 · apis.io
Rating on Capterra
Packlink PRO is rated 2.6 out of 5 from 47 reviews.Read 15 Oct 2026 · capterra.com
Rating on GetApp
Packlink PRO is rated 2.6 out of 5 from 47 reviews.Read 15 Oct 2026 · getapp.com
Rating on Shopify App Store
Packlink PRO Shipping Platform is rated 4.8 out of 5 from 934 reviews.Read 15 Oct 2026 · apps.shopify.com
Rating on Software Advice
Packlink PRO is rated 2.6 out of 5 from 47 reviews.Read 15 Oct 2026 · softwareadvice.com
Rating on Trustpilot Germany
The pro.packlink.de profile shows a TrustScore of 1.0 out of 5 from 1,185 reviews.Read 15 Oct 2026 · uk.trustpilot.com
Rating on Trustpilot Spain
The pro.packlink.es profile shows a TrustScore of 1.5 out of 5 from 2,153 reviews.Read 15 Oct 2026 · uk.trustpilot.com
Rating on WordPress.org
Packlink PRO for WooCommerce is rated 4.4 out of 5 from 263 reviews.Read 15 Oct 2026 · wordpress.org
SDK licence
A community PHP REST SDK for Packlink is distributed under the AGPL-3.0 licence with Composer installation and PSR-7/PSR-18 support.Read 15 Oct 2026 · github.com
Security and privacy
Packlink says personal data is handled under GDPR, hosted on secure third-party servers, generally processed in the EU or under EU contractual safeguards, and protected using PCI-compliant controls.Read 15 Oct 2026 · support-pro.packlink.com
Shipment management
Users can pay for and print multiple shipments at once and track their status from a single dashboard.Read 7 Oct 2026 · packlink.com
Shipping limits
The Spanish pricing page lists unlimited monthly shipments on its Free, Plus, and Premium plans.Read 7 Oct 2026 · pro.packlink.es
Support hours
PRO support is offered through tickets Monday to Friday 08:00–20:00 and Saturday 09:00–18:00, excluding holidays.Read 15 Oct 2026 · support-pro.packlink.com
System access
The official materials describe browser account access and hosted integrations; they provide no desktop download or self-hosting deployment instructions.Read 15 Oct 2026 · support-pro.packlink.com
Tracking
The product synchronizes real-time shipment tracking with connected stores and provides return labels and optional extra protection.Read 15 Oct 2026 · support.packlink.com
WooCommerce integration
WooCommerce orders can be imported automatically and shipment information synchronized back after connecting with a generated API key.Read 15 Oct 2026 · support-pro.packlink.com

Plans and prices

Free Free €0/month 1 ecommerce/marketplace connection · up to 3 automation rules · 1 carrier contract · unlimited shipments · ticket/bot and live-chat support Read 15 Oct 2026 · pro.packlink.es
Plus €25 a month €25/month + VAT 3 ecommerce/marketplace connections · up to 5 automation rules · 1 carrier contract · unlimited shipments · ticket and live-chat support · cancel anytime Read 15 Oct 2026 · pro.packlink.es
Premium €60 a month €60/month + VAT Unlimited connections · unlimited automation rules · unlimited carrier contracts · unlimited shipments · returns portal · packing slip and pick list · phone support · no handling fees · cancel anytime Read 15 Oct 2026 · pro.packlink.es

Every Packlink PRO plan and price →

Strong points and limits

Strong points

  • Free plan includes unlimited monthly shipments
  • Imports orders from major marketplaces and stores
  • More than 30 carrier choices
  • Batch payment and label printing
  • Shipment tracking from one dashboard

Limits

  • Free plan allows one connection
  • Free plan allows three automation rules
  • Plus and Premium are billed + IVA

Who it suits

It suits professional businesses, established brands, and ecommerce startups that sell physical goods. Businesses can choose a free plan or paid plans based on connection and automation needs.

Verdict

Packlink PRO centralizes order import, carrier selection, labels, payment, automation, and tracking for physical-product sellers. The free tier covers basic operations, while higher plans expand connections, rules, and returns tools.

Where Specifiction places it

Alternatives to Packlink PROAll alternatives →