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SPECIFICTION
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Eccentex HyperAutomation Cloud

eccentex.com

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Spec sheet

Purpose
HyperAutomation Cloud is a low-code/no-code business automation platform that unifies engagement, case management, process automation, and AI orchestration.Read 8 Oct 2026 · eccentex.com
Intended users
The platform is presented for business users and IT teams building and optimizing enterprise applications, and for complex customer and operational work across sectors including financial services, insurance, healthcare, public sector, telecom, and enterprise operations.Read 8 Oct 2026 · eccentex.com
Free plan
NoRead 21 Sep 2026 · eccentex.com
Integrations
It connects CCaaS, CRM, ERP, data, document, identity, and legacy systems using APIs and standard connectors.Read 8 Oct 2026 · eccentex.com
Support
Every Eccentex customer has Premier Support, with Premier Plus and Enterprise Plus plans offering additional guidance and support.Read 8 Oct 2026 · eccentex.com
Headquarters
Culver City, California, USARead 28 Sep 2026 · eccentex.com
AI
The platform supports Eccentex and third-party AI services for assistants, recommendations, extraction, summarization, sentiment, and prediction.Read 8 Oct 2026 · eccentex.com
Core tools
Its capabilities include dynamic case management, workflow automation, digital forms, task orchestration, rules and decision management, knowledge management, email automation, document processing, operational CRM, and business intelligence.Read 8 Oct 2026 · eccentex.com
Hosting
Deployment options include public cloud, private cloud, on-premise datacenter, and hybrid hosting; public cloud supports Microsoft Azure or AWS.Read 8 Oct 2026 · eccentex.com
Integration approach
Eccentex describes open APIs, pre-built connectors, event-driven integration, and flexible orchestration for connecting applications, data, communications, AI services, and legacy systems.Read 8 Oct 2026 · eccentex.com
Managed operations
HyperAutomation as a Service can add 24/7 DevOps support, preventive maintenance, and operational expertise.Read 8 Oct 2026 · eccentex.com
Notable pricing limit
The listed Business Intelligence Standard Edition price excludes Data Warehouse.Read 8 Oct 2026 · eccentex.com
Product history
HyperAutomation Cloud was formerly known as AppBase Platform.Read 8 Oct 2026 · eccentex.com
Security and governance
The platform describes permissions, policy controls, evidence, traceability, and audit trails for protecting interactions.Read 8 Oct 2026 · eccentex.com

Plans and prices

Business Intelligence — Standard Edition $30 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Data Warehouse not included; volume discounts available Read 8 Oct 2026 · eccentex.com
Advanced Email Automation — Enterprise Edition $40 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Read 8 Oct 2026 · eccentex.com
Smart Knowledge Base — Customer Service Edition $40 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Read 8 Oct 2026 · eccentex.com
Intelligent Work Automation — Omnichannel Edition $90 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Including auto-prioritization and SLA enforcement; volume discounts available Read 8 Oct 2026 · eccentex.com
Dynamic Case Management — Enterprise Edition $120 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Volume discounts available Read 8 Oct 2026 · eccentex.com
HyperAutomation Cloud — End-to-end Solution Bundle $150 a year Prices listed are per user per month bases, billed annually; Monthly / Named User Volume discounts available Read 8 Oct 2026 · eccentex.com

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