Ellie

Spec sheet

Purpose

Ellie drafts email replies in the user's voice inside Gmail and Outlook.Read 9 Oct 2026 · ellieai.com

Audience

The maker describes Roles for people handling different kinds of email, including sales, support, operations, and founder work.Read 9 Oct 2026 · ellieai.com

Integrations

Connected inbox support includes Gmail, Google Workspace, Outlook, Microsoft 365, and Exchange Online; optional Google Calendar and Google Tasks connections are also described.Read 9 Oct 2026 · ellieai.com

Support

The maker invites support questions at [email protected] and says a human support team replies personally.Read 9 Oct 2026 · ellieai.com

Account limits

The pricing FAQ states that Business includes one connected account per user and Professional includes up to three.Read 9 Oct 2026 · ellieai.com

Automatic drafting

After connecting a supported inbox, Ellie can draft replies in the background and save them to the Drafts folder for review.Read 9 Oct 2026 · ellieai.com

Browser extension

Ellie offers browser extensions for Chrome, Edge, and Firefox to trigger replies on demand.Read 9 Oct 2026 · ellieai.com

Categories and roles

Users can define email categories and assign different reply tones and roles to them.Read 9 Oct 2026 · ellieai.com

CRM and data connectors

The site describes generic connectors for CRM, e-commerce, helpdesk, and billing data, while direct API integrations are listed as coming soon.Read 9 Oct 2026 · ellieai.com

Email privacy

Ellie says email content is not used to train generalized AI models; its privacy policy says relevant thread sections are sent to OpenAI and Microsoft Azure OpenAI to generate drafts.Read 9 Oct 2026 · ellieai.com

Extensions and add-in

Ellie offers browser extensions for Chrome, Edge, and Firefox and a native Outlook add-in for desktop and web.Read 9 Oct 2026 · ellieai.com

Hosting

The privacy policy states that Ellie’s application servers and primary database run in DigitalOcean’s Frankfurt region.Read 9 Oct 2026 · ellieai.com

How it works

Ellie reads email threads and sent mail to draft replies that appear in the inbox Drafts folder for review.Read 9 Oct 2026 · ellieai.com

Human review

Ellie does not send drafted emails without the user checking them first.Read 9 Oct 2026 · ellieai.com

Knowledge base

Ellie can use publicly accessible websites and uploaded documents as reference material when drafting replies.Read 9 Oct 2026 · ellieai.com

Manual mode

The Casual plan works in manual mode through the browser extension and does not include automatic drafts.Read 9 Oct 2026 · ellieai.com

Outlook add-in

A native Outlook add-in is available through Microsoft AppSource and works with classic Outlook for Windows, new Outlook desktop apps, and Outlook on the web.Read 9 Oct 2026 · ellieai.com

Reply limitation

Ellie writes replies to existing emails, not cold emails, and plan reply allowances are measured per day.Read 9 Oct 2026 · ellieai.com

Reply limits

Plans limit the number of replies Ellie can write per day, and Ellie only writes replies rather than cold emails.Read 9 Oct 2026 · ellieai.com

Security and privacy

The privacy policy says sensitive data including OAuth refresh tokens is encrypted at rest with AES-256, data is encrypted in transit with TLS, and email content is not used to train general AI models.Read 9 Oct 2026 · ellieai.com

Security review

Ellie says it completed a Google CASA Tier 2 security review and uses automated vulnerability scanning and encrypted connections.Read 9 Oct 2026 · ellieai.com

Writing style

Ellie reads sent mail to learn the user's tone, sign-offs, and writing patterns.Read 9 Oct 2026 · ellieai.com

Where Specifiction places it

• AI Email Assistants#17 of 468.1