EthicsGlobal CaseManager

EthicsGlobal CaseManager is a reporting and investigation platform for organizations managing sensitive cases. It best suits teams that need to coordinate reports, investigations and access across multiple sites or countries. Its structured workflow and privacy controls are compelling, but custom pricing and sharply tiered limits make fit and cost worth checking before committing.

Overview

CaseManager covers the path from receiving and classifying a report to assigning, investigating and resolving it, with a final step focused on improvement. Bringing owners, deadlines, messages and evidence into the same platform can help teams manage follow-up as well as intake. The breadth is most useful to organizations with a defined case process; smaller programs may not need the full structure.

Key features

Reports and investigations can be linked flexibly: one report can lead to multiple investigations, while one investigation can connect multiple reports. That accommodates overlapping reports or distinct inquiries without forcing a one-report, one-investigation model. Every action is recorded in an audit log, and listed security controls include encryption, multi-factor authentication, strong password policies, access controls and monitoring.

Configurable anonymity, identity separation and organization-defined controls address privacy needs, while tailored case permissions, roles and visibility let organizations restrict access to those involved. Anonymous reporting, a phone hotline, two intake channels, custom intake forms, workflow automation and single sign-on support a broader reporting program. Integrations described by the maker include SSO, Active Directory, Cognito, SAP, APIs, Power BI and custom modules; organizations should confirm which connections fit their configuration.

Pricing

There is no free plan. A 30-day trial offers a way to assess the workflow, but each plan has custom pricing based on configuration and is billed monthly. The tiers are differentiated by organizational scope, seats, evidence storage and, on three plans, monthly AI credits.

Essential: one country and language, up to five worksites, two users and 1 GB of evidence storage. It is the smallest footprint, but the two-user limit makes it unsuitable for teams that need broader case access.

Advanced: up to three countries, two languages, 30 worksites and 15 users, with 20 GB of evidence storage and 10 monthly AI credits. It adds telephone support and training for program managers, making it a better fit for a growing, multi-site program.

Corporate: up to three companies, five countries, 200 worksites and 50 users, with 100 GB of evidence storage and 50 monthly AI credits. It suits larger organizations that need greater geographic and workforce capacity; it also adds a dedicated account executive and Premium Support.

Premium: up to 10 companies, 10 countries and five languages, with unlimited worksites and users, 1 TB of evidence storage and 100 monthly AI credits. Its capacity is aimed at corporate groups and multinational operations, rather than teams that can stay within lower-tier limits.

Because prices depend on configuration, buyers should compare the required seat, location, storage and language allowances directly with the quote. The monthly billing term is clear, but there is no free tier for a smaller program to use indefinitely.

Platforms

CaseManager runs on the web, Android and iOS. That combination accommodates browser-based administration and mobile access, while the platform’s location, evidence and user caps remain plan-dependent.

Who it's for

CaseManager is strongest for organizations that need formal case handling, configurable privacy and a way to connect reports to investigations. Advanced and Corporate add support for program managers and account-level assistance, while Premium is positioned for corporate groups and multinational operations. A small team with only a handful of cases may find Essential’s two-user cap restrictive and the custom-pricing model harder to justify.

Pros and cons

Pro: Flexible report-to-investigation relationships support cases where accounts overlap or inquiries need separate tracks.

Pro: Configurable anonymity and role-based visibility help organizations tailor sensitive-case access.

Pro: The workflow spans intake through resolution and improvement, rather than stopping at report collection.

Con: Custom pricing makes it difficult to assess cost without defining the configuration first.

Con: Essential is limited to two users and 1 GB of evidence storage, so even a modestly distributed team may need a higher tier.

Con: The higher-capacity plans may be more than smaller programs require, and no free plan provides a permanent low-cost option.

Alternatives

Whistleblower Software is worth considering for a web-only program with a published annual price for its Core tier, starting at €99 a month for 0–49 employees; CaseManager instead offers mobile platforms and broader case workflow detail.

EQS Integrity Line may suit small and medium-sized companies seeking a ready-to-use solution, standard case management and over 80 languages; its Essential plan starts from £85 / month.

GlobaLeaks is the clearest alternative for organizations that want free, open-source, self-hosted software, with a default 30MB attachment limit per file that can be raised by configuration.

NotMe is an alternative with a free plan and a paid option at $99 a month, based on employee count, with unlimited reports and up to 5–10 admin licenses.

iVoiceUp is another alternative for buyers comparing paid whistleblowing platforms.

OpenWhistle is a free, self-hosted option with no subscription, though organizations pay for their own server.

Whispli Core is another paid case-management alternative.

Whistlelink may suit a web-only buyer wanting a published annual subscription price: its 0–49 employee plan is €79 a month, invoiced annually at the beginning of the contract, with standard features included.

For a broader comparison, see Whistleblower Hotline Software.

Verdict

Choose EthicsGlobal CaseManager if your organization needs a structured route from report to resolution, configurable privacy and flexible links between reports and investigations. Its main advantage is the combination of workflow depth and access controls; its main drawback is custom pricing alongside restrictive entry-tier limits. Smaller teams seeking a straightforward, fixed-cost or free option should compare alternatives before choosing it.