FireFlo
fireflo.au
Spec sheet
- Product
- FireFlo is a hosted CPaaS suite combining bulk SMS, an omnichannel inbox and a cloud phone system.Read 7 Oct 2026 · fireflo.au
- Audience
- FireFlo describes its Enterprise plan as intended for high-volume senders and reseller programmes.Read 7 Oct 2026 · fireflo.au
- Integrations
- FireFlo provides REST APIs, signed webhooks and SMPP connectivity, and says CRM and helpdesk integrations can use its API and exports.Read 7 Oct 2026 · fireflo.au
- Security
- The site describes per-country opt-in tracking, automatic STOP/HELP handling, role-based access, team scoping and audit logs.Read 7 Oct 2026 · fireflo.au
- Availability
- FireFlo states a 99.9% platform uptime target and 24×7 monitoring and support on Enterprise.Read 7 Oct 2026 · fireflo.au
- Billing
- FireFlo charges monthly for platform tenancy; messaging, WhatsApp and call charges are billed by the customer's providers.Read 7 Oct 2026 · fireflo.au
- Channels
- The suite supports SMS, WhatsApp Business, Instagram Direct, Facebook Messenger and hosted voice.Read 7 Oct 2026 · fireflo.au
- Customer requirements
- Customers bring their own SMS and voice carrier, Meta accounts, numbers, sender IDs and SIP trunks.Read 7 Oct 2026 · fireflo.au
- Data residency
- Hosting and retention controls are offered to help meet regional data-protection requirements.Read 7 Oct 2026 · fireflo.au
- Omnichannel inbox
- The Omni Panel combines WhatsApp Business, Instagram and Messenger with broadcasts, templates, no-code automations, shared contacts, CRM and analytics.Read 7 Oct 2026 · fireflo.au
- PBX devices
- The PBX page says the service works with SIP desk phones, desktop and mobile softphones, browser WebRTC and iOS and Android mobile apps.Read 7 Oct 2026 · fireflo.au
- PBX features
- Hosted PBX includes IVR, queues, extensions, call recording, SIP trunking, softphones, desk phones and WebRTC endpoints.Read 7 Oct 2026 · fireflo.au
- SMS
- Enterprise SMS supports bulk, transactional and OTP messages, SMPP 3.3/3.4, HTTP and REST APIs, smart routing, real-time delivery reports and TPS control.Read 7 Oct 2026 · fireflo.au
Plans and prices
Starter $149 a month From $149 / month Up to 3 agent seats · 1 WhatsApp, Instagram and Messenger · 1 sender ID · 1 voice number · Standard analytics · Business-hours support Read 7 Oct 2026 · fireflo.au
Growth $599 a month From $599 / month Up to 15 agent seats · Multiple Meta channels and numbers · Campaign tools and automations · Advanced analytics and exports · Priority support with named contact Read 7 Oct 2026 · fireflo.au
Enterprise Priced on request Custom Unlimited seats · Sub-tenants · White-label portal · Multiple carriers and SIP trunks · Custom SLA with 24x7 support · SSO · Audit logs Read 7 Oct 2026 · fireflo.au
Where Specifiction places it
- SMS Gateway Software#25 of 367.8