FirstHive

Spec sheet

Product

FirstHive describes its product as an AI-powered customer data platform that unifies customer data into a real-time, 360-degree customer view.Read 9 Oct 2026 · firsthive.com

Audience

The site identifies marketing, data and analytics, IT and engineering, CX and support, and data compliance teams as users, and highlights financial services, retail, travel, and manufacturing.Read 8 Oct 2026 · firsthive.com

Integrations

The homepage lists 750+ connectors and names Salesforce, Adobe Analytics, Google Ads, Meta Ads, WhatsApp Business, Snowflake, Databricks, AWS S3, SAP, Criteo, Twilio, and Segment.Read 9 Oct 2026 · firsthive.com

Headquarters

Santa Clara, California, and Bangalore, IndiaRead 28 Sep 2026 · firsthive.com

Founded

2019Read 28 Sep 2026 · firsthive.com

Company

FirstHive says it was founded in 2019 and lists Santa Clara and Bangalore as its locations.Read 9 Oct 2026 · firsthive.com

AI and decisioning

Its intelligence layer uses real-time machine learning, predictive scoring, and generative AI to surface customer actions.Read 9 Oct 2026 · firsthive.com

AI orchestration

Eddie is described as an AI agent orchestrator that coordinates agents across the CDP through natural language.Read 8 Oct 2026 · firsthive.com

Campaigns

FirstHive orchestrates personalized journeys across email, SMS, WhatsApp, web, apps, call centers, and paid channels.Read 9 Oct 2026 · firsthive.com

Composable architecture

FirstHive says its composable architecture can connect to existing warehouses and systems without requiring forced migration.Read 9 Oct 2026 · firsthive.com

Composable data

FirstHive says customers can leave data in their existing warehouses, lakehouses, or systems of record without forced migration.Read 8 Oct 2026 · firsthive.com

Consent controls

The consent page describes unified consent records, regional rules, audit trails, and role-based access controls.Read 9 Oct 2026 · firsthive.com

Eddie

Eddie is an AI agent orchestrator that coordinates agents across the CDP through natural-language interaction.Read 9 Oct 2026 · firsthive.com

Identity resolution

The platform unifies identities across devices, channels, and time.Read 9 Oct 2026 · firsthive.com

Industries

FirstHive identifies financial services, retail and CPG, travel and hospitality, manufacturing, and real estate among its target industries.Read 9 Oct 2026 · firsthive.com

Predictive features

Its real-time intelligence layer includes machine learning, predictive scoring, and generative AI for customer decisions and next-best actions.Read 8 Oct 2026 · firsthive.com

Pricing

The pages opened direct prospective customers to request a demo and do not state prices or plan limits.Read 9 Oct 2026 · firsthive.com

Privacy controls

Its consent and governance page describes role-based access, masking of sensitive fields for unauthorized roles, purpose-bound access, and an immutable append-only audit ledger.Read 8 Oct 2026 · firsthive.com

Sales and support

The company offers a personalized demo and says demo inquiries receive a response within one business day.Read 9 Oct 2026 · firsthive.com

Security and compliance

The homepage describes consent management and data governance aligned with GDPR, PDP, and AICPA SOC 2, and labels the platform SOC 2 certified.Read 9 Oct 2026 · firsthive.com

Target users

The company says the platform serves marketing, data and analytics, IT and engineering, customer experience, and data compliance teams.Read 9 Oct 2026 · firsthive.com

Where Specifiction places it

• Customer Data Platforms#29 of 587.4