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Flexport Control Tower

flexport.com

WebAPI
Visit flexport.com
Spec score 7.2 #18 of 38 in Transportation Management Software

What it is

Flexport Control Tower is a paid web and API platform for supply-chain visibility and analytics down to the SKU level. It can show shipments handled by other carriers or forwarders, including freight Flexport is not moving. Real-time location, predicted arrival times, exception alerts and air, ocean, truck and rail coverage support shipment oversight. Booking Management provides carrier-performance, shipment-execution and allocation dashboards. Order Management uses purchase orders to display ordered, booked and in-transit units, with supplier scorecards. Supply Chain Optimization can recommend actions such as shifting air freight to ocean to improve container use and reduce costs. Flexport reports that early customers saved up to 10% on freight costs on average, while its optimization tool identified an average 7% increase in container utilization. The service offers API access and webhooks, native NetSuite integration, and connections to SAP, Oracle and Microsoft Dynamics through its public API and standard EDI. Pricing is on request, and the product page directs prospects to request a demo.

Spec sheet

Purpose
Flexport Control Tower provides real-time visibility and analytics across the supply chain down to the SKU level.Read 3 Oct 2026 · flexport.com
Integrations
Flexport says its platform offers API and EDI integrations to connect with ERPs, WMS, and other supply chain systems.Read 3 Oct 2026 · flexport.com
Security
Flexport's software terms say it will maintain technical and organizational measures to protect user content and software against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.Read 3 Oct 2026 · flexport.com
Support
Flexport invites prospective customers to request a demo or contact its team about Control Tower.Read 2 Oct 2026 · flexport.com
Headquarters
Flexport lists its headquarters at 100 California Street, Floor 5, San Francisco, California 94111.Read 3 Oct 2026 · flexport.com
Founded
2013Read 28 Sep 2026 · flexport.com
Access limitation
The product page directs prospective customers to request a demo to connect with the Flexport team.Read 3 Oct 2026 · flexport.com
Availability and pricing
The Control Tower page offers a demo request and does not state a price, paid plan, free plan, or trial.Read 2 Oct 2026 · flexport.com
Booking management
Booking dashboards include Carrier Performance, Shipment Execution, and Allocation Management.Read 3 Oct 2026 · flexport.com
Company focus
Flexport describes itself as a freight forwarder, customs broker, and fulfillment provider operating across 135 countries.Read 3 Oct 2026 · flexport.com
Container utilization
Flexport says its supply chain optimization tool identified an average 7% increase in container utilization for customers.Read 3 Oct 2026 · flexport.com
Existing systems
Flexport says shipment milestone data can flow to a customer's ERP and purchase-order updates can flow back through standard integration.Read 2 Oct 2026 · flexport.com
Freight coverage
Control Tower can provide visibility across shipments handled by other carriers or forwarders, even when Flexport is not moving the freight.Read 2 Oct 2026 · flexport.com
Optimization
The product offers proactive routing recommendations to improve container utilization and reduce costs, including identifying opportunities to convert air freight to ocean freight.Read 3 Oct 2026 · flexport.com
Order management
Order management uses purchase orders to provide product-level ordered, booked, and in-transit unit data and Supplier Scorecards.Read 3 Oct 2026 · flexport.com
Reported savings
Flexport says early Control Tower customers saved up to 10% on freight costs on average.Read 3 Oct 2026 · flexport.com
Supplier onboarding
Flexport says its implementation team leads supplier onboarding and training for Booking Management.Read 2 Oct 2026 · flexport.com
Visibility
Flexport Control Tower provides real-time supply-chain visibility and analytics down to the SKU level.Read 2 Oct 2026 · flexport.com
Works with other carriers
Its booking management, order management, and supply chain optimization tools can be used for freight Flexport is not moving.Read 3 Oct 2026 · flexport.com

Strong points and limits

Strong points

  • SKU-level real-time visibility and analytics
  • Covers freight moved by other carriers
  • Air, ocean, truck and rail coverage
  • API access and webhook support
  • Booking, order and optimization dashboards

Limits

  • Paid service with pricing on request
  • Prospects must request a demo
  • Reported savings are Flexport’s claims

Who it suits

It suits supply-chain teams needing SKU-level visibility across multiple carriers and transport modes. It is also relevant to organizations connecting shipment and purchase-order data with existing ERP systems.

Verdict

Flexport Control Tower combines cross-carrier shipment visibility with booking, order and optimization functions. Its API, webhooks and stated ERP connections support organizations that need integrated supply-chain data, but pricing requires contacting Flexport.

Where Specifiction places it

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