Freshchat pricing
4 plans read from freshworks.com
FreeFree up to 10 agents · chat widget on web and mobile apps · shared inbox · email · roles and permissionsFor up to 10 agents Read 28 Sep 2026 · freshworks.com
Growth$19 a month billed annuallyFreddy AI Agent $49 per 100 sessions · day passes $2/pass · connector app tasks $80/5000 tasksEverything in Free plus Freddy AI Agent, social media messengers, text messaging, and reporting Read 28 Sep 2026 · freshworks.com
Pro$49 a month billed annuallyFreddy AI Copilot $29/agent/month · day passes $7/pass · connector app tasks $80/5000 tasksEverything in Growth plus multilingual conversations, custom dashboards, intelligent routing, and multiple SLA policies Read 28 Sep 2026 · freshworks.com
Enterprise$79 a month billed annuallyFreddy AI Copilot $29/agent/annually · day passes $12/pass · connector app tasks $80/5000 tasksEverything in Pro plus skill-based routing, audit logs, JWT authentication, and allowed domains and IP whitelisting Read 28 Sep 2026 · freshworks.com
In short
- Freshchat has a free plan (Free).
- A free trial is offered.
- Paid plans published: 3, from $19 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| JivoChat | $28/mo | Yes | Yes |
| Crisp | $45/mo | Yes | Yes |
| Chatwoot | $19/mo | Yes | Yes |
| LiveChat | $19/mo | No | Yes |
| Brevo Conversations | $15/mo | Yes | No |
| Smartsupp | $16/mo | Yes | No |
| HelpCrunch | $15/mo | No | Yes |
| Intercom | $0.99/mo | No | Yes |