Chatwoot pricing
9 plans read from chatwoot.com
HackerFree billed monthly2 agents · 500 conversations/month · 30 days data retentionUp to 2 agents; 500 conversations/month; 30-day data retention Read 28 Sep 2026 · chatwoot.com
Startups$19 a month $19 /agent/month; billed annuallyUnlimited conversations · All channels · 300 Captain AI credits · 1-year data retentionUnlimited conversations subject to fair use; 1-year data retention Read 28 Sep 2026 · chatwoot.com
Business$39 a month $39 /agent/month; billed annuallyUnlimited conversations · All channels · Voice included · 500 Captain AI credits · 2-year data retentionUnlimited conversations subject to fair use; 2-year data retention Read 28 Sep 2026 · chatwoot.com
Enterprise$99 a month $99 /agent/month; billed annuallyUnlimited conversations · All channels · Voice included · SSO/SAML · Audit logs · 800 Captain AI credits · 3-year data retentionUnlimited conversations subject to fair use; 3-year data retention Read 28 Sep 2026 · chatwoot.com
Captain AI additional credits$20 a month 1,000 credits Read 20 Sep 2026 · chatwoot.com
Community EditionFree Free foreverHost on your infrastructure · Community support · No Captain AI · No voice calls · No SSO/SAML Read 28 Sep 2026 · chatwoot.com
HackerFree $0 /agent/monthUp to 2 agents · 500 conversations/month · Live chat · 30-day data retention Read 28 Sep 2026 · chatwoot.com
Premium Support$19 a month $19 /agent/month; billed annuallyHost on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · Priority support Read 28 Sep 2026 · chatwoot.com
Enterprise Edition$99 a month $99 /agent/month; billed annuallyHost on your infrastructure · Captain AI · Voice calls · Custom branding · Agent capacity · SSO/SAML · SLA policies · Priority support Read 28 Sep 2026 · chatwoot.com
In short
- Chatwoot has a free plan (Hacker).
- A free trial is offered.
- Paid plans published: 6, from $19 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Odoo Helpdesk | $2.08/mo | Yes | Yes |
| Vtiger Help Desk | $12/mo | Yes | Yes |
| Front | $25/mo | No | Yes |
| Desk365 | $1/mo | Yes | Yes |
| Freshdesk | $19/mo | Yes | No |
| Znuny | $374.92/mo | Yes | No |
| HelpDesk | $19/mo | No | Yes |
| Jitbit Helpdesk | $24/mo | No | Yes |