Jitbit Helpdesk Pricing in 2026
Every plan Jitbit Helpdesk publishes, with the page and date we read it from. Prices we could not find on Jitbit Helpdesk's own site are marked "Not published", never guessed.
| Plan | Price | Billing | Limits | Source |
|---|---|---|---|---|
| Small | $2,199 per month | One-time perpetual license | 10 agents | jitbit.com |
| Company | $3,799 per month | One-time perpetual license | 20 agents | jitbit.com |
| Company | $3,799 one-off | One-time perpetual license | 20 agents | jitbit.com |
| Enterprise | $6,499 per month | One-time perpetual license | Unlimited agents | jitbit.com |
| SaaS | $24 per month | Cloud hosted monthly subscription | Cloud-hosted monthly subscription · AI features included · SAML/SSO | jitbit.com |
| Freelancer | $29 per month | $29 /month; annual option shown as $24.92/mo annual | 1 agent · unlimited storage · core features · iOS/Android apps · custom domain | jitbit.com |
| Startup | $69 per month | $69 /month; annual option shown as $58.25/mo annual | 4 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits | jitbit.com |
| Company | $129 per month | $129 /month; annual option shown as $108.25/mo annual | 7 agents · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · hide “powered by Jitbit” | jitbit.com |
| Enterprise | $249 per month | $249 /month; annual option shown as $208.25/mo annual | 9 agents, $29 extra · unlimited storage · core features · iOS/Android apps · custom domain · unlimited AI credits · downloadable backup · expedited support · HIPAA compliance, BAA | jitbit.com |
| Self-hosted AI features add-on | $999 one-off | One-time + 1 year of updates | Optional add-on · requires Jitbit Helpdesk v11.22 or newer · runs as Docker Compose stack · works with OpenAI, Azure, Bedrock | jitbit.com |
| Small | $2,199 one-off | One-time perpetual license; includes 1 year of version upgrades and support | 10 agents · perpetual license · free upgrades for 1 year | jitbit.com |
| Medium | $3,799 one-off | One-time perpetual license; includes 1 year of version upgrades and support | 20 agents · iOS/Android apps · API · SAML · free upgrades for 1 year | jitbit.com |
| Enterprise | $6,499 one-off | One-time perpetual license; includes 1 year of version upgrades and support | Unlimited agents · iOS/Android apps · API · SAML · expedited support · free upgrades for 1 year | jitbit.com |