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Help desk software

Alternatives to Jitbit Helpdesk

The tools Specifiction weighs against Jitbit Helpdesk, from its list of help desk software, each with its plans, platforms and spec score.

  1. 01 Chatwoot

    Chatwoot suits teams handling customer support, sales, or engagement across multiple conversation channels.

    From $19/mo Free plan Open source Web · Linux · iOS · Android
    9.3 Visit Specs
  2. 02 Odoo Helpdesk

    It suits teams that need multichannel ticket handling, SLA workflows, customer self-service, or ticket-time billing through connected Odoo apps.

    From $2.08/mo Free plan Web · Windows · Linux · iOS
    9.2 Visit Specs
  3. 03 Vtiger Help Desk

    Vtiger Help Desk suits support teams that need case handling, SLA management, and team collaboration tools.

    From $12/mo Free plan iOS · Android · API
    9.2 Visit Specs
  4. 04 Front
    From $25/mo Free trial Web · Windows · macOS · iOS
    9.2 Visit Specs
  5. 05 Desk365

    Desk365 suits small teams or individuals needing a helpdesk across customer support and IT; the Free plan is described as suitable for solopreneurs or personal projects.

    From $1/mo Free plan Web · iOS · Android · API
    9.2 Visit Specs
  6. 06 Freshdesk

    Freshdesk suits service teams handling requests across multiple channels who need shared ticketing, a customer portal, and workflow automation.

    From $19/mo Free plan API
    9.1 Visit Specs
  7. 07 Znuny

    Znuny suits service teams that need configurable ticket workflows across customer support and IT.

    From $374.92/mo Free plan Web · Linux · API · Self-hosted
    9.1 Visit Specs
  8. 08 HelpDesk
    From $19/mo Free trial Web · Windows · macOS · API
    9.1 Visit Specs
  9. 09 Intercom

    Intercom suits businesses that need customer messaging across web and mobile, with both automated answers and agent handoff.

    From $0.99/mo Free trial Web · iOS · Android
    9.0 Visit Specs
  10. 10 Help Scout

    Help Scout suits customer support teams that want several customer channels in one shared Inbox alongside a help center.

    From $25/mo Free plan API
    9.0 Visit Specs
  11. 11 Vivantio

    It suits service teams across IT and other departments that need ticketing, workflow automation, asset management, and a self-service portal.

    From $49/mo Free plan Web · API · Self-hosted
    9.0 Visit Specs
  12. 12 Comm100 Contact Center

    Comm100 suits companies supporting customers through multiple channels and agents who need chat, ticketing or voice options.

    From $27/mo Free trial Web · Windows · macOS · iOS
    9.0 Visit Specs
  13. 13 HelpSpot
    Free trial Web · Windows · Linux · iOS
    9.0 Visit Specs
  14. 14 Cerb
    Free plan Open source Web · Linux · API · Self-hosted
    9.0 Visit Specs
  15. 15 Deskero

    Deskero suits support teams needing shared inbox, portal, automation, SLA, and API features.

    From $12/mo Free plan Web · Windows · iOS · Android
    9.0 Visit Specs
  16. 16 Deskpro

    Deskpro suits support, IT, HR, and operations teams needing shared channels, automation, self-service, and reporting.

    From $39/mo Free trial Web · iOS · Android · API
    8.9 Visit Specs
  17. 17 Zendesk Messaging
    From $19/mo Free trial Web · iOS · Android · API
    8.9 Visit Specs
  18. 18 LiveAgent

    LiveAgent suits support teams that want to manage several customer communication channels in one inbox, with ticket automation and a help center.

    From $15/mo Free trial API
    8.8 Visit Specs
  19. 19 HelpCrunch
    From $15/mo Free trial Web · macOS · iOS · Android
    8.8 Visit Specs
  20. 20 Whelp

    Whelp describes its plans for teams ranging from startups and small businesses to medium and large teams or enterprises.

    From $29/mo Free plan Web · iOS · Android · API
    8.8 Visit Specs
  21. 21 FreeScout

    It suits organizations seeking a self-hosted customer support workspace with shared conversations and no listed caps on agents, tickets, or mailboxes.

    Free plan Web · iOS · Android · API
    8.7 Visit Specs
  22. 22 Re:amaze

    Re:amaze suits online businesses, including ecommerce stores and SaaS businesses, that handle customer conversations across multiple channels.

    From $29/mo Free trial Web · iOS · Android · API
    8.7 Visit Specs
  23. 23 UseResponse

    It suits customer service teams combining support tickets, live chat, knowledge resources, and feedback collection.

    From $49/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  24. 24 Sugar Serve
    Web · iOS · Android · API
    8.5 Visit Specs
  25. 25 Kayako
    Web · iOS · Android · API
    8.4 Visit Specs
  26. 26 HESK
    From $29.99/mo Free plan Web · Self-hosted
    8.4 Visit Specs
  27. 27 Vision Helpdesk

    Vision Helpdesk suits businesses handling support across multiple channels, and organizations managing IT service work.

    From $8/mo Free trial Web · Windows · Linux · iOS
    8.4 Visit Specs
  28. 28 Gorgias

    Gorgias is designed for ecommerce customer experience teams managing conversations across multiple channels.

    Free trial Web · iOS · Android · API
    8.3 Visit Specs
  29. 29 GoatFlow
    Free plan Web · Linux · API · Self-hosted
    8.3 Visit Specs
  30. 30 Open Helpdesk
    From $15/mo Free plan Web · API · Self-hosted
    8.3 Visit Specs

Jitbit Helpdesk, head to head