Tech riderRev. 22 Sept 2026
- 1Runs onAPI
- 2CostsNot stated by the maker
- 3Shared inboxYes
- 4SLA managementYes
- 5Help centerYes
- 6Ticket automationYes
- 7Customer portalYes
- 8API accessYes
7 lines stated Written from the maker's own pages: cerb.ai
Overview
Cerb is ranked #46 of 101 in help desk software on Specifiction, made by Cerb (Covina, California, USA). It runs on API.
Cerb plans and pricing
All plansCommunity Not published Unlimited workers · Unlimited seats · 3 concurrency slots · 2 AI agent turns per slot cerb.ai · 22 Sept 2026
Cerb Cloud $40/mo $40 per seat + $40 per slot/month; first three slots included 3 included concurrency slots · 2 AI agent turns per included slot cerb.ai · 22 Sept 2026
Cerb Cloud Slots $40/mo $40 per slot/month; first three included First 3 slots included cerb.ai · 22 Sept 2026
Compared on help desk software
Company
- Founded
- 2001cerb.ai · 28 Sept 2026
- Headquarters
- Covina, California, USAcerb.ai · 28 Sept 2026
Best Cerb alternatives
See all 12 All accessCh 01 Chatwoot Free planFree trialAndroid from $19/mo9.1 All accessCh 02 Vtiger Help Desk Free planFree trialAndroid from $12/mo8.9 All accessCh 03 Desk365 Free planFree trialAndroid from $12/mo8.6 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.5 All accessCh 05 Help Scout Free planFree trialAPI from $25/mo8.5 All accessCh 06 Freshdesk Free planAPI from $19/mo8.3
Where it ranks on Specifiction
- Best Help Desk Software in 2026#46 of 101
- Best Shared Inbox Software in 2026#16 of 30
Is Cerb yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- cerb.ai· checked 28 Sept 2026
- cerb.ai/pricing/· checked 22 Sept 2026