Best Cerb Alternatives in 2026
Updated
20 tools from help desk software ranked against Cerb on the same published basis.
- 1Cerb vs Chatwoot
- 2Cerb vs Vtiger Help Desk
- 3Cerb vs Desk365
- 4Cerb vs Intercom
- 5Cerb vs Help Scout
- 6Cerb vs Freshdesk
- 7Cerb vs Jitbit Helpdesk
- 8Cerb vs LiveAgent
- 9Cerb vs Comm100 Contact Center
- 10Cerb vs Zoho Desk
- 11Cerb vs Odoo Helpdesk
- 12Cerb vs Vivantio
- 13Cerb vs Kustomer
- 14Cerb vs ManageEngine SupportCenter Plus
- 15Cerb vs Salesforce Service Cloud
- 16Cerb vs FreeScout
- 17Cerb vs ProProfs Help Desk
- 18Cerb vs Teamwork Desk
- 19Cerb vs Zammad
- 20Cerb vs Whelp
Cerb alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Vtiger Help Desk | 8.9 | Free plan | $12/mo | Android, API, iOS |
| 3 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.5 | No | $19/mo | Android, iOS, Web |
| 5 | Help Scout | 8.5 | Free plan | $25/mo | API |
| 6 | Freshdesk | 8.3 | Free plan | $19/mo | API |
| 7 | Jitbit Helpdesk | 8.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 8 | LiveAgent | 8.2 | No | $15/mo | API |
| 9 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 10 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Vivantio | 7.7 | No | $49/mo | API, self-hosted, Web |
| 13 | Kustomer | 7.7 | No | — | Android, API, iOS, Web |
| 14 | ManageEngine SupportCenter Plus | 7.6 | Free plan | $100/mo | API |
| 15 | Salesforce Service Cloud | 7.5 | No | $25/mo | API |
| 16 | FreeScout | 7.5 | Free plan | Free | API |
| 17 | ProProfs Help Desk | 7.5 | Free plan | $29.99/mo | API |
| 18 | Teamwork Desk | 7.4 | No | $9.50/mo | API |
| 19 | Zammad | 7.4 | No | — | API |
| 20 | Whelp | 7.4 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
Make your tool an alternative to Cerb
See the priceThe sponsored alternative slot on this page is labelled and never changes the order above.
Questions about Cerb alternatives
What is the best alternative to Cerb?
Chatwoot, number 1 in help desk software with a score of 9.1 out of 10. The others here: Vtiger Help Desk, Desk365, Intercom and 16 more.
What is the best free alternative to Cerb?
Chatwoot is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Cerb?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing. Paid placements never change a rank.