Jelly

Spec sheet

Product

Jelly is a shared inbox for small teams to collaboratively triage, assign, and reply to email.Read 8 Oct 2026 · letsjelly.com

Intended users

Jelly describes itself as a shared inbox for small teams and charges a flat team price with unlimited users on the Jelly plan.Read 8 Oct 2026 · letsjelly.com

Integrations

The maker lists Discord, Slack, and webhook integrations; its Slack integration can post notifications and let teammates claim unassigned conversations from Slack.Read 8 Oct 2026 · letsjelly.com

Security

Customer data is encrypted in transit and at rest, and sensitive customer data is additionally encrypted at the application layer with AES-256-GCM.Read 8 Oct 2026 · letsjelly.com

Compliance

Lazyatom Limited says it does not currently hold its own SOC 2 Type II report or ISO 27001 certification.Read 8 Oct 2026 · letsjelly.com

Support

Jelly advertises support from real humans and directs customers to its Help Center and team contact page.Read 8 Oct 2026 · letsjelly.com

Automation

Mail rules can automatically label, assign, or archive incoming emails.Read 8 Oct 2026 · letsjelly.com

Collaboration

Teammates can be assigned to emails and use internal comments with @mentions.Read 8 Oct 2026 · letsjelly.com

Data location

Jelly says customer data is primarily stored in the European Union.Read 8 Oct 2026 · letsjelly.com

Gmail

Jelly says it has first-class Gmail support and can send from a shared address on a domain the customer owns, regardless of email provider.Read 8 Oct 2026 · letsjelly.com

Retention

After cancellation, account content becomes inaccessible immediately and is generally removed within 60 days; deleted items may remain on active systems up to 45 days and in backups up to 70 additional days.Read 8 Oct 2026 · letsjelly.com

Saved replies

Saved Replies provide one-click responses to repeated questions.Read 8 Oct 2026 · letsjelly.com

Plans and prices

Every Jelly plan and price →

Where Specifiction places it

• Shared Inbox Software#18 of 307.8