Alternatives to Jelly

Drag

Drag suits teams working in Gmail and Google Workspace that need shared handling of customer communications.

Gmelius

Gmelius suits teams that work in Gmail and want shared inbox workflows or configurable AI agents.

Help Scout

Help Scout suits customer support teams that want several customer channels in one shared Inbox alongside a help center.

Serif

Serif suits small businesses and operations teams seeking to automate routine shared-inbox and document work.

Loop suits teams that manage customer or internal conversations in shared inboxes.

Helpwise

Helpwise suits teams handling many customer conversations that need multiple people to access or answer them.

Maxdesk

Maxdesk suits startups, growing support teams, larger organizations and internal IT groups needing email-based ticketing.

It suits teams handling shared email, particularly customer support teams and high-volume teams with compliance needs.

Trengo

Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.

Sortd

Sortd may suit teams handling shared Gmail inboxes across support, sales, operations, project management, finance, HR, or hiring.

TeamInbox suits teams that distribute incoming messages across shared inboxes, especially those handling high email volumes.

UnInbox suits teams and professionals managing shared email work.