Coherence From $12/mo · Free plan 9.5 Visit Emailgistics
emailgistics.com
Spec sheet
- Product
- Emailgistics adds assignment, workflow automation, SLA monitoring, and reporting to Microsoft 365 shared mailboxes inside Outlook.Read 8 Oct 2026 · emailgistics.com
- Audience
- It is designed for customer service, sales, operations, and IT teams that manage shared inboxes in Microsoft 365.Read 8 Oct 2026 · emailgistics.com
- Trial
- A personalized demo precedes the 14-day Pro trial, which requires no credit card.Read 8 Oct 2026 · emailgistics.com
- Integrations
- The product is built for Microsoft 365 and works inside Outlook; its pricing page also lists a reporting API and received-message webhooks.Read 8 Oct 2026 · emailgistics.com
- Security
- Emailgistics says it has achieved SOC 2 Type II certification and identifies itself as GDPR- and HIPAA-compliant.Read 8 Oct 2026 · emailgistics.com
- Support
- Plans include free technical support, a dedicated Success Manager, complimentary onboarding and training, and access to learning lessons.Read 8 Oct 2026 · emailgistics.com
- Headquarters
- Oakville, Ontario, CanadaRead 28 Sep 2026 · emailgistics.com
- Founded
- 2018Read 28 Sep 2026 · emailgistics.com
- Assignment
- Configurable routing can assign messages by mailbox, sender, keywords, categories, business hours, or availability.Read 8 Oct 2026 · emailgistics.com
- Automation
- Workflow tools include custom rules, automatic tagging and routing, follow-up reminders, and AI-suggested replies.Read 8 Oct 2026 · emailgistics.com
- Collaboration
- Features include message ownership, collision prevention, internal notes, and conversation history.Read 8 Oct 2026 · emailgistics.com
- Email data
- Emailgistics says messages remain in Microsoft 365 and that it stores metadata including message IDs, dates, subject lines, and email headers for analytics.Read 8 Oct 2026 · emailgistics.com
- Limit
- Emailgistics describes itself as shared mailbox management rather than a traditional help desk ticketing system.Read 8 Oct 2026 · emailgistics.com
- SLA and analytics
- It tracks response targets and provides alerts and reporting on response times, SLA compliance, backlogs, workloads, and performance trends.Read 8 Oct 2026 · emailgistics.com
Plans and prices
Starter $13 a month Billed monthly; $11/user/month billed yearly Essential email management features for small teams · Unlimited team inboxes Read 8 Oct 2026 · emailgistics.com
Pro $31 a month Billed monthly; $26/user/month billed yearly Advanced collaboration, automation, and analytics · 14-day trial includes Pro features Read 8 Oct 2026 · emailgistics.com
Enterprise $55 a month Billed monthly; $46/user/month billed yearly Customizable solution with premium features Read 8 Oct 2026 · emailgistics.com
Where Specifiction places it
- Email Collaboration Software#11 of 358.2
- Shared Inbox Software#11 of 308.2
