Tech riderRev. 4 Oct 2026

Zoho TeamInbox

Ch 017.8of 30 Shared Inbox Software

1Runs onAndroid, iOS, Web
2CostsFree plan · free trial · paid from $0.99/mo
3Internal commentsYes
4Collision detectionYes
5Assignment automationYes
6Mail platformsstandalone
7Mobile appsYes

7 lines stated Written from the maker's own pages: zoho.com

Visit site Alternatives

Overview

Zoho TeamInbox is ranked #1 of 30 in shared inbox software on Specifiction. It runs on Android, iOS, Web. There is a free plan. A free trial is offered. Paid plans start at $0.99/mo.

Zoho TeamInbox plans and pricing

All plans

Starter Not published 3 shared incoming channels · 25 rules · 10 shared outgoing email channels · Internal discussions and draft sharing zoho.com · 19 Sept 2026

Professional Not published 5 shared incoming channels · Unlimited rules · 25 shared outgoing email channels · Analytics and personal incoming channel per user zoho.com · 19 Sept 2026

Free Free Up to 3 users · 30 conversations/month · 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Solo $0.99/mo 1 user · 500 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Team $4.99/mo Up to 3 users · 1,000 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Team Plus $7.99/mo Up to 5 users · 2,000 conversations/month · Up to 5GB storage · 1 channel each for email, WhatsApp, Facebook Messenger, and Instagram DM zoho.com · 4 Oct 2026

Compared on shared inbox software

Free plan: Yeszoho.com
Internal comments: Yeszoho.com
Collision detection: Yeszoho.com
Assignment automation: Yeszoho.com
Mail platforms: standalonezoho.com
Mobile apps: Yeszoho.com

Facts

Product: Zoho TeamInbox gives teams a shared workspace to manage incoming and outgoing messages, assign threads, discuss internally, and share drafts.zoho.com · 4 Oct 2026
Channels: Shared inboxes can connect email, WhatsApp, Telegram, Facebook Messenger, and Instagram messages.zoho.com · 4 Oct 2026
Inbox tools: Users can delegate, comment on, follow, snooze, and archive threads, with conversations organized into views.zoho.com · 4 Oct 2026
Collaboration: Teams can chat, share files, co-author emails, and hold internal discussions alongside message threads.zoho.com · 4 Oct 2026
Automation: Automated workflows can send auto responses and assign or sort threads.zoho.com · 4 Oct 2026
Analytics: The Professional plan includes analytics.zoho.com · 4 Oct 2026
Integrations: Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate.zoho.com · 4 Oct 2026
Extensions: Available eWidgets include Zoho CRM, Zoho Desk, Zoho Meeting, Zoho Recruit, Zoho Vault, Asana, Trello, and Zoho WorkDrive.zoho.com · 4 Oct 2026
Security: Zoho says email data is encrypted in transit and at rest, and supports multi-factor authentication and admin-controlled inbox access.zoho.com · 4 Oct 2026
Audit: The organization admin can review activity logs that record actions performed by team members.zoho.com · 4 Oct 2026
GDPR: Zoho states that it follows rules and strategies for processing personal data and collects only information needed for the product to function.zoho.com · 4 Oct 2026
Trial: The 14-day free trial provides Professional plan features for up to five users and does not require payment information at signup.zoho.com · 4 Oct 2026
WhatsApp limit: Each WhatsApp Business Account receives 1,000 free service conversations monthly, and additional conversation credits must be purchased beyond that allowance.zoho.com · 4 Oct 2026
Support: Zoho lists [email protected] for questions.zoho.com · 4 Oct 2026
Audience: Zoho describes shared inboxes as useful for teams distributing incoming messages, especially teams handling high email volumes.zoho.com · 4 Oct 2026