Front vs Zoho TeamInbox
Front
front.comZoho TeamInbox
zoho.comSide by side
| Figure | Front | Zoho TeamInbox |
|---|---|---|
| Price from | $25/mo | $0.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Email Collaboration Software | 9.2 (#3) | 7.8 (#17) |
| Spec score · Shared Inbox Software | 9.2 (#4) | 7.8 (#19) |
| Analytics | Front reports on response time, resolution speed, workload, CSAT and team performance. | The Professional plan includes analytics. |
| Founded | 2013 | 1996 |
| Integrations | Front says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections. | Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate. |
Plans
Zoho TeamInbox
- FreeFree
- Solo$0.99 a month
- Team$4.99 a month
- Team Plus$7.99 a month
- ProfessionalPrice not published
- StarterPrice not published
In their own words
Zoho TeamInbox
Zoho TeamInbox gives teams a shared workspace for managing incoming and outgoing messages. Shared inboxes can connect email, WhatsApp, Telegram, Facebook Messenger, and Instagram. Team members can assign, delegate, comment on, follow, snooze, or archive threads, and organize conversations into views. They can also chat, share files, co-author emails, and discuss messages internally. Automated workflows can send auto responses or assign and sort threads; the Professional plan includes analytics. Listed integrations include Zapier, Zoho CRM, n8n, Make, and Microsoft Power Automate. Available eWidgets include Zoho CRM, Zoho Desk, Zoho Meeting, Zoho Recruit, Zoho Vault, Asana, Trello, and Zoho WorkDrive. Zoho says email data is encrypted in transit and at rest, and supports multi-factor authentication, admin-controlled inbox access, and activity logs. TeamInbox runs on Android, iOS, and the web. The Free plan supports up to three users and 30 conversations per month. Paid plans include Solo at $0.99 a month, Team at $4.99 a month, and Team Plus at $7.99 a month. A 14-day Professional trial offers features for up to five users without payment information at signup.