Litmus
litmus.com
What it is
Litmus is an email workflow platform for building, testing, monitoring, and analyzing campaigns. Teams can preview emails across more than 100 email clients and devices, while Litmus Test automates pre-send quality checks. Its extension can validate links, images, and tracking. Email Guardian monitors deployed emails around the clock and alerts users to issues such as failing links and broken renders. Litmus Builder offers code and visual editors; emails can start from templates, be created from scratch, or be imported from cloud storage. Listed integrations include Salesforce Marketing Cloud, Mailchimp, Marketo, Eloqua, HubSpot, Klaviyo, Slack, Trello, and cloud storage. Some integrations require Plus or Enterprise, and ESP Sync availability depends on the plan and supported provider. REST APIs are available for Email Previews and Email Analytics, with access evaluated case by case. Litmus offers web, extension, and API access. Monthly prices listed are $99 a month for Basic, $199 a month for Plus, and $500 a month for Core. There is no free plan, but a 7-day trial is available.
Spec sheet
- What it does
- Litmus is a web-based email development and optimization platform for building, previewing, testing, tracking, and reviewing campaigns.Read 15 Oct 2026 · getapp.com
- Product
- Litmus describes itself as an AI-native platform for the email workflow, including building, testing, monitoring, and campaign insights.Read 2 Oct 2026 · litmus.com
- Intended users
- Litmus says it serves marketers and email teams seeking to build, test, analyze, and improve email campaigns.Read 2 Oct 2026 · litmus.com
- Free plan
- NoRead 20 Sep 2026 · litmus.com
- API
- Litmus offers REST-based APIs for Email Previews and Email Analytics, with access evaluated case by case.Read 2 Oct 2026 · docs.litmus.com
- Integrations
- Integrations cover ESPs, code editors, Slack, Trello, Dropbox, Google Drive, OneDrive, Salesforce Marketing Cloud, Marketo, and other martech tools.Read 15 Oct 2026 · litmus.com
- Security
- The Validity Trust Center lists Litmus security materials including its Security White Paper and SOC 2 Type 2 report.Read 2 Oct 2026 · trust.validity.com
- Compliance
- The Trust Center states that the Litmus SaaS product is included in Validity’s ISO certification and reports that Litmus’s annual SOC 2 Type II audit completed with no exceptions.Read 2 Oct 2026 · trust.validity.com
- Support
- Litmus directs customers to its Help Center and support team for product guidance and assistance.Read 2 Oct 2026 · litmus.com
- Headquarters
- Boston, Massachusetts, United StatesRead 23 Sep 2026 · litmus.com
- Founded
- 2005Read 23 Sep 2026 · litmus.com
- Acquisition news
- Validity announced completion of its Litmus acquisition on April 10, 2025; financial terms were not disclosed.Read 15 Oct 2026 · prnewswire.com
- Analytics
- Email Analytics reports engagement details including opens, read time, deletion, glances, skims, and geolocation.Read 15 Oct 2026 · getapp.com
- API access
- API access is evaluated case by case and prospective users are directed to contact Litmus partners support.Read 15 Oct 2026 · docs.litmus.com
- Browser requirements
- The web app supports current stable desktop Safari, Chrome, Edge, and Firefox with JavaScript and cookies enabled; tablet and phone browsers are unsupported.Read 15 Oct 2026 · help.litmus.com
- Builder
- Litmus Builder supports code and visual editors, and emails can be created from templates, from scratch, or imported from cloud storage.Read 2 Oct 2026 · litmus.com
- Chrome extension
- The Chrome extension previews, personalizes, troubleshoots, and tests emails from local editors or ESP editors.Read 15 Oct 2026 · chromewebstore.google.com
- Collaboration
- Users can share proofs, collect comments and approvals, and collaborate with stakeholders on rendered email versions.Read 15 Oct 2026 · trustradius.com
- Company facts
- LinkedIn lists Litmus as privately held, founded in 2005, headquartered in Cambridge, Massachusetts, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Company legal name
- Crunchbase lists the legal name as Litmus Software, Inc.Read 15 Oct 2026 · crunchbase.com
- Documentation
- The help center documents previews, client differences, integrations, browser support, accessibility, spam testing, security, and troubleshooting.Read 15 Oct 2026 · help.litmus.com
- Email builder
- The product includes HTML and visual editors for creating on-brand emails with or without coding.Read 15 Oct 2026 · litmus.com
- Email Guardian
- Email Guardian provides unlimited 24/7 monitoring and alerts when client changes may break an email.Read 15 Oct 2026 · litmus.com
- Email monitoring
- Email Guardian monitors deployed emails around the clock and alerts users to issues such as failing links and broken renders.Read 2 Oct 2026 · litmus.com
- Email previews
- Litmus previews emails across more than 100 popular email clients and devices, including dark mode.Read 15 Oct 2026 · litmus.com
- Extension limitation
- The extension is free to download but full pre-send testing and personalization require a paid Litmus account, and it is currently Chrome-only.Read 15 Oct 2026 · help.litmus.com
- Funding and owner
- Crunchbase lists Spectrum Equity as the Series A investor and says Litmus was acquired by Validity.Read 15 Oct 2026 · crunchbase.com
- Instant API
- The Instant API accepts email content by POST and returns client previews through GET requests, with HTTPS endpoints and Basic or OAuth authentication.Read 15 Oct 2026 · docs.litmus.com
- Integration limits
- The help documentation says some integrations require Plus or Enterprise, and ESP Sync availability depends on plan and supported provider.Read 2 Oct 2026 · help.litmus.com
- Licence
- Litmus is proprietary hosted software; its terms describe subscription services and copyright-protected software and content.Read 15 Oct 2026 · litmus.com
- Limit: analytics and previews
- TrustRadius reviewers repeatedly report that analytics depth, reporting detail, preview-environment breadth, and testing efficiency could improve.Read 15 Oct 2026 · trustradius.com
- Limit: pricing and billing
- Trustpilot reviewers complain about renewal price increases, preview-based charges, limited refunds, and subscriptions continuing after trial use.Read 15 Oct 2026 · trustpilot.com
- Personalization
- Litmus provides personalization templates such as countdown timers, live polls, custom images, and other dynamic modules.Read 15 Oct 2026 · litmus.com
- Praise: rendering and QA
- TrustRadius reviewers repeatedly praise broad cross-client rendering, intuitive testing, link and accessibility checks, spam checks, and reduced QA time.Read 15 Oct 2026 · trustradius.com
- Pre-send QA
- The automated QA workflow checks links, images, tracking, accessibility, loading speed, and other campaign elements before sending.Read 15 Oct 2026 · help.litmus.com
- Public API
- Litmus documents REST APIs for Email Previews and Email Analytics, including Instant API, Analytics API, and legacy previews functions.Read 15 Oct 2026 · docs.litmus.com
- Quality assurance
- Litmus Test automates pre-send QA checks, and its extension can validate links, images, and tracking.Read 2 Oct 2026 · litmus.com
- Rating on Chrome Web Store
- 4.5 out of 5 from 40 ratingsRead 15 Oct 2026 · chromewebstore.google.com
- Rating on GetApp
- 4.6 out of 5 from 53 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Trustpilot
- 2.5 out of 5 from 8 reviewsRead 15 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 8.6 out of 10 from 652 reviews and ratingsRead 15 Oct 2026 · trustradius.com
- SDKs
- The API documentation lists partner integrations using C#, Visual Basic, PHP, Ruby, Python, Perl, and Java, but does not present an official SDK package.Read 15 Oct 2026 · docs.litmus.com
- Security features
- Litmus documentation covers GDPR compliance, enterprise privacy settings, SAML single sign-on, identity-provider setup, and a status page.Read 15 Oct 2026 · help.litmus.com
- Spam testing
- Litmus Spam Testing scans messages against more than 25 spam filters and supplies remediation guidance.Read 15 Oct 2026 · litmus.com
Plans and prices
Strong points and limits
Strong points
- Previews cover more than 100 email clients and devices.
- Automates pre-send quality checks.
- Monitors deployed emails and alerts users to issues.
- Builder includes code and visual editors.
- REST APIs cover previews and analytics.
Limits
- No free plan; trial lasts 7 days.
- Monthly plans start at $99 a month.
- Some integrations require Plus or Enterprise.
- API access is evaluated case by case.
Who it suits
Litmus suits marketers and email teams that need to create, check, monitor, and analyze campaigns. Its preview coverage and automated checks are relevant to teams reviewing email rendering and links before sending.
Verdict
Litmus covers campaign creation through post-send monitoring, with extensive preview coverage and automated checks. Buyers should confirm plan requirements for integrations and API access before choosing.
Where Specifiction places it
- Email Personalization Software#2 of 238.7
- Email Testing Software#4 of 288.9
- Email Marketing Software#30 of 1898.7
- Email Marketing Analytics Software#9 of 478.7
- Email Collaboration Software#7 of 358.8
- Email Analytics#2 of 108.9
- Email marketing tools#41 of 1898.6