Tech riderRev. 23 Sept 2026
Open Helpdesk
- 1Runs onAPI
- 2CostsFree plan · paid from $15/mo
- 3SLA managementYes
- 4Help centerYes
- 5Customer portalYes
- 6API accessYes
- 7Included agent seats5
7 lines stated Written from the maker's own pages: openhelpdesk.dev
Overview
Open Helpdesk is ranked #60 of 101 in help desk software on Specifiction. It runs on API. There is a free plan. Paid plans start at $15/mo.
Open Helpdesk plans and pricing
All plansFree Free billed monthly Up to 2 agents · 1 workspace · Unlimited tickets · Reports and custom fields · Email-to-ticket · 10 AI requests per month openhelpdesk.dev · 23 Sept 2026
Starter $15/mo billed monthly Up to 5 agents · 3 workspaces · CSAT surveys · SLA tracking · Canned responses · 50 AI requests per month openhelpdesk.dev · 23 Sept 2026
Business $39/mo billed monthly Up to 20 agents · 10 workspaces · Audit log · Advanced reports and analytics · Custom email mailboxes · 200 AI requests per month openhelpdesk.dev · 23 Sept 2026
Enterprise Not published Custom agent and workspace limits · Dedicated setup assistance · Volume pricing · Unlimited AI requests · Public API and integrations openhelpdesk.dev · 23 Sept 2026
Compared on help desk software
- Free plan
- Yesopenhelpdesk.dev
- SLA management
- Yesopenhelpdesk.dev
- Help center
- Yesopenhelpdesk.dev
- Customer portal
- Yesopenhelpdesk.dev
- API access
- Yesopenhelpdesk.dev
- Included agent seats
- 5openhelpdesk.dev
Best Open Helpdesk alternatives
See all 20 All accessCh 01 Chatwoot Free planFree trialAndroid from $19/mo9.1 All accessCh 02 Vtiger Help Desk Free planFree trialAndroid from $12/mo8.9 All accessCh 03 Desk365 Free planFree trialAndroid from $12/mo8.6 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.5 All accessCh 05 Help Scout Free planFree trialAPI from $25/mo8.5 All accessCh 06 Freshdesk Free planAPI from $19/mo8.3
Where it ranks on Specifiction
- Best Help Desk Software in 2026#60 of 101
Is Open Helpdesk yours?
Claim it for free: prove the domain, then correct facts, plans and screenshots. An editor reviews every change.
Sources
- openhelpdesk.dev· checked 23 Sept 2026