Best Open Helpdesk Alternatives in 2026
Updated
20 tools from help desk software ranked against Open Helpdesk on the same published basis.
- 1Open Helpdesk vs Chatwoot
- 2Open Helpdesk vs Vtiger Help Desk
- 3Open Helpdesk vs Desk365
- 4Open Helpdesk vs Intercom
- 5Open Helpdesk vs Help Scout
- 6Open Helpdesk vs Freshdesk
- 7Open Helpdesk vs Jitbit Helpdesk
- 8Open Helpdesk vs LiveAgent
- 9Open Helpdesk vs Comm100 Contact Center
- 10Open Helpdesk vs Zoho Desk
- 11Open Helpdesk vs Odoo Helpdesk
- 12Open Helpdesk vs Vivantio
- 13Open Helpdesk vs Kustomer
- 14Open Helpdesk vs Re:amaze
- 15Open Helpdesk vs ManageEngine SupportCenter Plus
- 16Open Helpdesk vs Trengo
- 17Open Helpdesk vs Salesforce Service Cloud
- 18Open Helpdesk vs FreeScout
- 19Open Helpdesk vs ProProfs Help Desk
- 20Open Helpdesk vs Teamwork Desk
Open Helpdesk alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Vtiger Help Desk | 8.9 | Free plan | $12/mo | Android, API, iOS |
| 3 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.5 | No | $19/mo | Android, iOS, Web |
| 5 | Help Scout | 8.5 | Free plan | $25/mo | API |
| 6 | Freshdesk | 8.3 | Free plan | $19/mo | API |
| 7 | Jitbit Helpdesk | 8.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 8 | LiveAgent | 8.2 | No | $15/mo | API |
| 9 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 10 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Vivantio | 7.7 | No | $49/mo | API, self-hosted, Web |
| 13 | Kustomer | 7.7 | No | — | Android, API, iOS, Web |
| 14 | Re:amaze | 7.7 | No | $29/mo | Android, API, iOS, Web |
| 15 | ManageEngine SupportCenter Plus | 7.6 | Free plan | $100/mo | API |
| 16 | Trengo | 7.6 | No | €299/mo | Android, API, iOS, Mac, Web, Windows |
| 17 | Salesforce Service Cloud | 7.5 | No | $25/mo | API |
| 18 | FreeScout | 7.5 | Free plan | Free | API |
| 19 | ProProfs Help Desk | 7.5 | Free plan | $29.99/mo | API |
| 20 | Teamwork Desk | 7.4 | No | $9.50/mo | API |
Make your tool an alternative to Open Helpdesk
See the priceThe sponsored alternative slot on this page is labelled Sponsored.
Questions about Open Helpdesk alternatives
What is the best alternative to Open Helpdesk?
Chatwoot, number 1 in help desk software with a score of 9.1 out of 10. The others here: Vtiger Help Desk, Desk365, Intercom and 16 more.
What is the best free alternative to Open Helpdesk?
Chatwoot is the best-ranked alternative with a free plan. 10 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Open Helpdesk?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.