Tech riderRev. 20 Sept 2026
  1. 1Runs onAPI
  2. 2CostsFree plan
  3. 3Shared inboxYes
  4. 4SLA managementYes
  5. 5Help centerYes
  6. 6Ticket automationYes
  7. 7Customer portalYes
  8. 8API accessYes
8 lines stated Written from the maker's own pages: freescout.net
The FreeScout homepage

Overview

FreeScout is ranked #16 of 101 in help desk software on Specifiction. It runs on API. There is a free plan.

FreeScout plans and pricing

All plans
FreeScout Free Open-source help desk and shared inbox · Self-hosted PHP/MySQL application · Unlimited support agents, tickets, and mailboxes freescout.net · 20 Sept 2026

Compared on help desk software

Free plan
Yesfreescout.net
Shared inbox
Yesfreescout.net
SLA management
Yesfreescout.net
Help center
Yesfreescout.net
Ticket automation
Yesfreescout.net
Customer portal
Yesfreescout.net
API access
Yesfreescout.net

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Where it ranks on Specifiction

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Sources