Tech riderRev. 20 Sept 2026
Zendesk Messaging
- 1Runs onAPI
- 2Costspaid from $55/mo
- 3SLA managementYes
- 4Help centerYes
- 5Ticket automationYes
- 6Customer portalYes
- 7API accessYes
7 lines stated Written from the maker's own pages: zendesk.com
Overview
Zendesk Messaging is ranked #46 of 101 in help desk software on Specifiction, made by Zendesk Messaging (San Francisco, California, United States). It runs on API. There is no free plan. Paid plans start at $55/mo.
Zendesk Messaging plans and pricing
All plansSuite Team $55/mo paid yearly AI agents · Knowledge base · Action Builder · Omnichannel routing · Messaging and live chat · Telephony zendesk.com · 20 Sept 2026
Suite Professional $115/mo paid yearly Admin Copilot · App Builder · Writing Tools · Quick Reports · Skills-based routing · IVR phone tree zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026
Suite Enterprise + Copilot Not published Intelligent Triage · Auto Assist · Generative AI for Voice · Approval workflows · Sandbox environment · Custom agent roles zendesk.com · 20 Sept 2026
Compared on help desk software
- Free plan
- Nozendesk.com
- Paid from
- $55/user/mozendesk.com
- SLA management
- Yeszendesk.com
- Help center
- Yeszendesk.com
- Ticket automation
- Yeszendesk.com
- Customer portal
- Yeszendesk.com
- API access
- Yeszendesk.com
Company
- Founded
- 2007zendesk.com · 4 Oct 2026
- Headquarters
- San Francisco, California, United Stateszendesk.com · 4 Oct 2026
Best Zendesk Messaging alternatives
See all 20 All accessCh 01 Chatwoot Free planFree trialAndroid from $19/mo9.1 All accessCh 02 Vtiger Help Desk Free planFree trialAndroid from $12/mo8.9 All accessCh 03 Desk365 Free planFree trialAndroid from $12/mo8.6 All accessCh 04 Intercom Free trialAndroidiOS from $19/mo8.5 All accessCh 05 Help Scout Free planFree trialAPI from $25/mo8.5 All accessCh 06 Freshdesk Free planAPI from $19/mo8.3
Where it ranks on Specifiction
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Sources
- zendesk.com/service/messaging/· checked 4 Oct 2026
- zendesk.com/pricing/· checked 20 Sept 2026