HelpDesk pricing
4 plans read from helpdesk.com
Essential$19 a month per user/month billed annually; $25/user/month month to monthAI Agent · shared inbox · ticketing · workflows · reporting · 10,000 API calls/month Read 21 Oct 2026 · helpdesk.com
Growth$79 a month per user/month billed annually; $99/user/month month to month200 AI Agent resolutions · chat and ticket summaries · advanced reporting · team collaboration · 20,000 API calls/month Read 21 Oct 2026 · helpdesk.com
EnterprisePrice not published Custom AI Agents · Custom roles · Dedicated team for the account · SOC 2 Type 2 · SSO and audit logs Read 20 Sep 2026 · helpdesk.com
EnterprisePriced on request custom pricingDedicated onboarding · SLAs · account manager · custom API allowance · SAML 2.0 SSO · audit logs · white label Read 21 Oct 2026 · helpdesk.com
In short
- HelpDesk has a free plan (Enterprise).
- A free trial is offered.
- Paid plans published: 2, from $19 a month.
- 1 plan is priced on request (Enterprise).
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Chatwoot | $19/mo | Yes | Yes |
| Odoo Helpdesk | $2.08/mo | Yes | Yes |
| Vtiger Help Desk | $12/mo | Yes | Yes |
| Front | $25/mo | No | Yes |
| Desk365 | $1/mo | Yes | Yes |
| Freshdesk | $19/mo | Yes | No |
| Znuny | $374.92/mo | Yes | No |
| Jitbit Helpdesk | $24/mo | No | Yes |