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SPECIFICTION
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GivingFuel

givingfuel.com

From $9/mo WebiOSAndroidAPI
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Spec score 8.3 #5 of 16 in Nonprofit Matching Gift Software

What it is

GivingFuel combines online giving, donor management, and marketing tools for nonprofits. Its donation page builder supports branded pages, conditional logic, recurring gifts, fund allocation, peer-to-peer fundraising, and hosted pages or embeddable forms. The CRM tracks donor profiles, giving histories, interactions, tasks, and reports, and includes donor self-service accounts. Communications include text messages, email campaigns, automated drip emails, and donor receipts. Event functions cover ticketing, table seating, team registration, volunteer applications, and mobile attendee check-in. GivingFuel accepts credit cards and ACH, supports Apple Pay and Google Pay, and offers donations in 15 currencies. Starter costs $9 a month and includes one admin account and a 2% platform fee. All-In costs $59 a month with ten admin accounts and a 1% fee. Enterprise costs $299 a month, billed annually, with unlimited admin accounts and a.25% platform fee. The pricing terms say there are no contracts, plan fees do not depend on contact or donor counts, and payment begins after the first donation page is published. A private REST-style API is available for custom integrations, with access documentation by request; named integrations can also connect through Zapier.

Spec sheet

What it does
GivingFuel combines online donation pages, donor CRM, and communication tools for nonprofit fundraising.Read 15 Oct 2026 · givingfuel.com
Product
GivingFuel combines online giving, donor CRM, and marketing tools in a fundraising platform for nonprofits.Read 29 Sep 2026 · givingfuel.com
API
GivingFuel exposes a REST API for polling page-collected information, with API keys created inside account integrations.Read 15 Oct 2026 · help.givingfuel.com
Integrations
Listed integrations include Salesforce, HubSpot, Keap, Slack, Microsoft Teams, Mailchimp, Constant Contact, QuickBooks, FreshBooks, Xero, Google Sheets, Excel, and Airtable through Zapier and other connections.Read 15 Oct 2026 · givingfuel.com
Security
GivingFuel states that its pages run on a PCI-compliant network with encryption, backups, trained staff controls, and downloadable security documentation such as AOCs, SOCs, certificates, and scans.Read 15 Oct 2026 · givingfuel.com
Compliance
The security page claims GDPR and CCPA compliance.Read 15 Oct 2026 · givingfuel.com
Support
Support is available by account message Monday through Friday, 8 a.m.–5 p.m. Pacific, with limited weekend support and email at [email protected].Read 29 Sep 2026 · givingfuel.com
License
The software is proprietary: Webconnex retains ownership of its products, technology, and documentation while customers retain their own data.Read 15 Oct 2026 · givingfuel.com
Company
GivingFuel says it was the first product created by Webconnex, whose founders Eric Knopf and John Russell started the company in 2008.Read 29 Sep 2026 · givingfuel.com
API limitation
The API is primarily read-only through GET requests, and GivingFuel does not support developing or maintaining custom integrations.Read 15 Oct 2026 · help.givingfuel.com
API limits
API calls are rate-limited per account, reset daily at 00:00 UTC, and return up to 250 records per request with a default of 50.Read 15 Oct 2026 · help.givingfuel.com
Availability commitment
Webconnex terms commit to commercially reasonable efforts toward 99.9% uptime, excluding planned maintenance and events outside its control.Read 15 Oct 2026 · givingfuel.com
BBB status
The Better Business Bureau lists Webconnex LLC as not accredited with a B- rating, citing failure to respond to one complaint.Read 15 Oct 2026 · bbb.org
Communications
GivingFuel offers text messaging, email campaigns, automated drip emails, and donor receipts.Read 29 Sep 2026 · givingfuel.com
Company headquarters and size
Crunchbase lists Webconnex as headquartered in Sacramento, California, with 11–50 employees.Read 15 Oct 2026 · crunchbase.com
Company history
Webconnex founders Eric Knopf and John Russell started the company in 2008, with GivingFuel described as its first product.Read 15 Oct 2026 · givingfuel.com
Documentation and support
The help center contains articles and videos across setup, page design, payments, marketing, reports, account settings, and donor accounts; live support is offered by chat and email on weekdays with limited weekend coverage.Read 15 Oct 2026 · givingfuel.com
Donation pages
Users can create branded donation pages and forms without coding, with customizable colors, fonts, images, and messaging.Read 15 Oct 2026 · givingfuel.com
Donor CRM
Its CRM stores donor histories, notes, tasks, interactions, and segmentation tags.Read 15 Oct 2026 · givingfuel.com
Donor management
The CRM includes donor profiles, giving history, interaction tracking, tasks, reporting, and donor self-service accounts.Read 29 Sep 2026 · givingfuel.com
Email marketing
Built-in tools include email blasts priced at $0.02 per email, drip campaigns, and dynamic donor fields.Read 15 Oct 2026 · givingfuel.com
Events
Event features include online ticketing, table seating, team registration, volunteer application forms, and mobile attendee check-in.Read 29 Sep 2026 · givingfuel.com
Events and ticketing
GivingFuel provides event, ticketing, and registration tools for galas, volunteers, and mission trips.Read 15 Oct 2026 · givingfuel.com
Limit: customization
G2 reviewers repeatedly report that donation-page design customization is limited.Read 15 Oct 2026 · g2.com
Limit: growing organizations
A Capterra reviewer says the platform lacked automation, year-end reporting customization, task assignment, and donor communications needed after the organization expanded.Read 15 Oct 2026 · capterra.com
Limit: interface and payments
G2 reviewers mention clunky navigation, limited field and visibility options, and occasional recurring-donation problems.Read 15 Oct 2026 · g2.com
Limit: offline fees
A Capterra reviewer considers the fee charged for offline donations logged in the system too high.Read 15 Oct 2026 · capterra.com
Maker identity
GivingFuel is a product created and operated by Webconnex LLC.Read 15 Oct 2026 · signup.givingfuel.com
Payment fees
The stated Webconnex Payments rates are 2.9% plus $0.30 per card transaction and a flat 1% for ACH.Read 15 Oct 2026 · givingfuel.com
Payment methods
Webconnex Payments supports cards, ACH, Apple Pay, and Google Pay; custom gateways such as Stripe, NMI, and Authorize.Net are also supported.Read 15 Oct 2026 · givingfuel.com
Payments
The platform accepts credit cards and ACH and supports Apple Pay, Google Pay, text-to-give, and donations in 15 currencies.Read 29 Sep 2026 · givingfuel.com
Peer-to-peer fundraising
The platform lets supporters create personal fundraising pages and share campaigns with friends or teams.Read 15 Oct 2026 · givingfuel.com
Praise: affordability and setup
Capterra reviewers describe GivingFuel as inexpensive, quick to set up, customizable, and backed by strong customer service.Read 15 Oct 2026 · capterra.com
Praise: ease of use
G2 reviewers commonly describe setup and publishing donation pages as easy and fast.Read 15 Oct 2026 · g2.com
Praise: support
G2 reviewers repeatedly praise responsive live support, helpful staff, and quick assistance during setup.Read 15 Oct 2026 · g2.com
Praise: usability
GetApp reports an 83% positive-review rate and a 4.8 ease-of-use score from 30 verified reviews.Read 15 Oct 2026 · getapp.com
Pricing terms
The pricing page says there are no contracts, no payment until the first donation page is published, and no plan charges based on contact or donor counts.Read 29 Sep 2026 · givingfuel.com
Privacy compliance
GivingFuel states that it is GDPR and CCPA compliant and says customer data is not sold or shared with other companies.Read 29 Sep 2026 · givingfuel.com
Rating on Capterra
4.8 out of 5 from 30 reviews.Read 15 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 96 reviews.Read 15 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 30 reviews.Read 15 Oct 2026 · getapp.com
Recurring donations
Donors can schedule weekly, monthly, or yearly gifts, allocate them across funds, choose start dates, and manage them through donor accounts.Read 15 Oct 2026 · givingfuel.com
Text messaging
Each donation page can include a dedicated 10-digit text-to-give number, and the service supports text blasts and personalized texts.Read 15 Oct 2026 · givingfuel.com

Plans and prices

Starter $9 a month monthly annual online giving under $100,000 · 2% platform fee · 2.9% + $0.30 card processing Read 15 Oct 2026 · givingfuel.com
All-In $59 a month monthly annual online giving under $1 million · 1% platform fee · 2.9% + $0.30 card processing · 1% ACH Read 15 Oct 2026 · givingfuel.com
Enterprise $299 a month annually annual online giving over $1 million · 0.25% platform fee · custom payment processing fees · unlimited admin accounts Read 15 Oct 2026 · givingfuel.com

Every GivingFuel plan and price →

Strong points and limits

Strong points

  • Donation pages support recurring gifts and fund allocation.
  • CRM includes donor histories, tasks, and reporting.
  • Supports credit cards, ACH, Apple Pay, and Google Pay.
  • Event tools include ticketing and mobile attendee check-in.
  • No plan charges based on donor or contact counts.

Limits

  • Starter includes a 2% platform fee.
  • All-In includes a 1% platform fee.
  • Enterprise is billed annually.
  • API access documentation is available by request.

Who it suits

GivingFuel suits nonprofits that need donation pages alongside donor records, communications, and event tools. Its plan details distinguish annual giving thresholds, admin accounts, and platform fees.

Verdict

GivingFuel covers fundraising, donor tracking, communications, and event operations in one platform. Its listed plans specify platform fees and admin counts, while custom API documentation requires a request.

Where Specifiction places it

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