HARQ ClearVoice
harq.ai
What it is
HARQ ClearVoice is paid workstation software for real-time microphone noise cancellation and accent neutralization during calls. It filters sounds such as traffic, barking dogs, and other agents before audio reaches a softphone. HARQ states that processing has 40 ms latency, runs on the CPU, and does not require a GPU. Audio remains on the workstation instead of being sent to a server, and the software can work offline. Accent neutralization is described as signal-level speech enhancement that preserves natural speech; it is not translation or text-to-speech. A virtual audio device outputs the processed signal, which the user selects as the softphone input. Named compatibility includes Talkdesk, Genesys, Five9, Avaya, and any SIP client using that device. ClearVoice is enabled as a toggle on an existing HARQ presence agent, without a separate installer. Auto-updates are included per device. Pricing is metered per device per month through an AWS Marketplace private offer, with rates supplied by sales.
Spec sheet
- Purpose
- ClearVoice provides real-time AI noise cancellation and accent neutralization on an agent’s workstation.Read 8 Oct 2026 · harq.ai
- Deployment
- ClearVoice can be activated as a toggle on the existing HARQ presence agent, without a separate installer.Read 8 Oct 2026 · harq.ai
- Company
- HARQ describes itself as a conversational intelligence company built for organizations that depend on high-quality conversations.Read 8 Oct 2026 · harq.ai
- Accent availability note
- HARQ’s homepage describes ClearVoice audio processing and says accent neutralization is coming soon.Read 8 Oct 2026 · harq.ai
- Accent processing
- Accent neutralization is described as signal-level speech enhancement that preserves the agent’s natural speech and is not translation or text-to-speech.Read 8 Oct 2026 · harq.ai
- Audio routing
- A virtual audio device outputs the processed audio, which the user selects as the softphone’s input source.Read 8 Oct 2026 · harq.ai
- Bundling
- When ClearVoice and Real-Time Adherence are active on the same device, one device fee covers both.Read 8 Oct 2026 · harq.ai
- Latency and hardware
- The product page states 40 ms latency, CPU-only processing, and no GPU requirement.Read 8 Oct 2026 · harq.ai
- Local processing
- Audio processing runs on the workstation, and the page says no data is sent to a server for processing; it can work offline.Read 8 Oct 2026 · harq.ai
- Noise cancellation
- It removes background noise before audio reaches the softphone, including sounds such as traffic, barking dogs, and other agents.Read 8 Oct 2026 · harq.ai
- Pricing detail
- HARQ’s pricing page lists ClearVoice as metered per device per month and directs customers to sales for rates set through an AWS Marketplace private offer.Read 8 Oct 2026 · harq.ai
- Softphone compatibility
- The page says ClearVoice works with Talkdesk, Genesys, Five9, Avaya, or any SIP client through a virtual audio device.Read 8 Oct 2026 · harq.ai
- Updates
- Auto-updates are listed as included per device.Read 8 Oct 2026 · harq.ai
Plans and prices
Strong points and limits
Strong points
- 40 ms stated latency
- CPU-only processing with no GPU
- Audio stays on the workstation
- Works with major named softphones and SIP clients
- Auto-updates included per device
Limits
- Pricing is provided by sales
- Accent neutralization is described as coming soon on the homepage
- Requires an existing HARQ presence agent
Who it suits
It suits call-center organizations and agents using Windows or macOS softphones. It is relevant where local, offline microphone processing and CPU-only operation matter.
Verdict
ClearVoice adds local noise cancellation and accent processing to an existing HARQ deployment. Its virtual audio device broadens softphone compatibility, while metered quote-based pricing leaves the cost unspecified.
Where Specifiction places it
- AI Noise Cancellation Software#15 of 247.2
- AI Speech Enhancement Software#27 of 356.9