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SPECIFICTION
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HealthJoy

healthjoy.com

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Spec score 7.0 #7 of 15 in Benefits Support Software

Spec sheet

Product
HealthJoy describes itself as a benefits operating system that brings enrollment, benefits, and care decisions together in one platform.Read 14 Nov 2026 · healthjoy.com
Security
The company says data transmitted and stored by its app is encrypted and it has achieved a Type II SOC 2 attestation.Read 14 Nov 2026 · healthjoy.com
Privacy
HealthJoy says it is HIPAA-compliant and does not share a member's individual health information with an employer except as permitted or with member consent.Read 14 Nov 2026 · healthjoy.com
Headquarters
Chicago, Illinois, United StatesRead 19 Oct 2026 · healthjoy.com
Founded
2014Read 19 Oct 2026 · healthjoy.com
Authentication
Account security options include password protection and biometric login, and employers may enable two-step authentication.Read 14 Nov 2026 · healthjoy.com
Availability requirement
A company-sponsored membership is required to use the HealthJoy mobile app.Read 14 Nov 2026 · play.google.com
Benefits access
The platform can surface core benefits, employer-sponsored programs, and integrated care partners.Read 14 Nov 2026 · healthjoy.com
Care guidance
JoyAI and a licensed human concierge team provide member support around the clock.Read 14 Nov 2026 · healthjoy.com
Care partners
Integrated care offerings include primary care, chronic-condition management, urgent care, surgery centers of excellence, MSK, EAP, and mental health.Read 14 Nov 2026 · healthjoy.com
Cost guidance
HealthJoy says its steerage engine helps direct members to in-network care using quality, cost, and availability.Read 14 Nov 2026 · healthjoy.com
Intended customers
The platform serves employers and benefit consultants, with healthcare-benefit navigation for members.Read 14 Nov 2026 · healthjoy.com
Predictive care
PreceptIQ uses digital intent signals to identify potential high-cost care before a claims feed would show it and guide members toward care options.Read 14 Nov 2026 · healthjoy.com
Pricing
The official pages opened in this research did not state a price; HealthJoy invites prospective customers to see it in action.Read 14 Nov 2026 · healthjoy.com
Reporting
The Client Dashboard is described as self-serve and provides a real-time view of benefits-strategy performance.Read 14 Nov 2026 · healthjoy.com

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