ProProfs Knowledge Base From $0.99/mo · Free plan 9.5 Visit 
HelpSite
helpsite.com
Spec sheet
- Product
- HelpSite provides a searchable knowledge base for public help centers and private internal documentation.Read 9 Oct 2026 · helpsite.com
- Audience
- HelpSite describes its product as intended for support, operations, and founder-led teams.Read 9 Oct 2026 · helpsite.com
- Free plan
- NoRead 19 Sep 2026 · helpsite.com
- API
- HelpSite provides REST API access, and its support documentation says the available endpoints are limited and may expand over time.Read 9 Oct 2026 · help.helpsite.com
- Integrations
- The generator accepts Google Drive and HelpSite offers an MCP server for MCP-compatible AI clients such as Claude Desktop and Claude Code.Read 9 Oct 2026 · helpsite.com
- Security
- HelpSite says it offers two-factor authentication, TLS 1.2 or higher, daily database backups, and access controls for private sites.Read 9 Oct 2026 · help.helpsite.com
- Founded
- 2016Read 28 Sep 2026 · helpsite.com
- AI generator
- The AI KB Generator uses websites, PDFs, documents, Google Drive, pasted text, or a brief to propose categories and article drafts for review.Read 9 Oct 2026 · helpsite.com
- AI review
- Generated articles remain drafts and are not published until a user approves them.Read 9 Oct 2026 · helpsite.com
- Analytics
- Analytics reports visitor searches, unanswered searches, article performance, and content that may be stale.Read 9 Oct 2026 · helpsite.com
- Chatbot
- The AI chatbot answers customer questions using HelpSite articles, links to sources, and keeps reviewable chat history.Read 9 Oct 2026 · helpsite.com
- Plan limits
- The current pricing page lists monthly AI KB Generator limits of 50 articles on Starter, 250 on Pro, and 1,000 on Max.Read 9 Oct 2026 · helpsite.com
- Pricing model
- HelpSite says pricing is flat per plan rather than per seat, and the trial does not require a credit card.Read 9 Oct 2026 · helpsite.com
- Private access
- Private knowledge bases can use JWT authentication, which the documentation describes as a single sign-on option requiring some coding.Read 9 Oct 2026 · help.helpsite.com
- SSO support
- YesRead 19 Sep 2026 · helpsite.com
- Support scope
- HelpSite says it is not a ticketing system; contact form submissions are sent by email to the address selected by the customer.Read 9 Oct 2026 · help.helpsite.com
- Version history
- YesRead 19 Sep 2026 · helpsite.com
Plans and prices
Starter $40.83 a month annually · $490/yr 50 AI-generated articles/mo · 3 team members · 2 knowledge bases · unlimited articles Read 9 Oct 2026 · helpsite.com
Pro $82.50 a month annually · $990/yr 250 AI-generated articles/mo · 15 team members · 5 knowledge bases · unlimited articles Read 9 Oct 2026 · helpsite.com
Max $165.83 a month annually · $1,990/yr 1,000 AI-generated articles/mo · unlimited team members · 25 knowledge bases · unlimited articles Read 9 Oct 2026 · helpsite.com
Where Specifiction places it
- Knowledge base software#56 of 1388.2
- Knowledge Management Software#20 of 378.1
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