HeyPulse

Spec sheet

Purpose

HeyPulse sends automated SMS check-ins to hourly workers so employers can spot employee friction and turnover risk.Read 29 Sep 2026 · tryheypulse.com

Integrations

The homepage lists ADP Workforce Now, Gusto, BambooHR, Workday, Rippling, and Paychex as roster sources.Read 29 Sep 2026 · tryheypulse.com

Security

The privacy policy says roster data is encrypted at rest using Firestore AES-256 standards and client-to-server traffic uses HTTPS.Read 29 Sep 2026 · tryheypulse.com

Support

The paid plan includes priority phone and email support with a four-hour SLA.Read 29 Sep 2026 · tryheypulse.com

Company

HeyPulse is a product of Berry Street Research Group LLC.Read 29 Sep 2026 · tryheypulse.com

Channels

SMS and email check-ins are available, with email fallback when a roster member has no mobile number or has opted out of texts.Read 29 Sep 2026 · tryheypulse.com

Data handling

The privacy policy says HeyPulse does not sell, rent, or trade personal information and shares data with service providers that help operate the product.Read 29 Sep 2026 · tryheypulse.com

Outreach limits

The system defaults to checking in twice per week, lets managers configure frequency, and lets workers opt out by replying STOP.Read 29 Sep 2026 · tryheypulse.com

Roster imports

Direct roster sync is available for 7shifts, Square Team, BambooHR, and Gusto; other systems can use CSV import, and employees can be added manually.Read 29 Sep 2026 · tryheypulse.com

Setup

The homepage says setup takes under five minutes and requires no employee training.Read 29 Sep 2026 · tryheypulse.com

SMS consent

Employers must certify that employees consented before their phone numbers are enrolled for recurring automated check-in messages.Read 29 Sep 2026 · tryheypulse.com

SOC 2

The security page does not claim active SOC 2 certification and says certification status should be confirmed during procurement.Read 29 Sep 2026 · tryheypulse.com

Survey features

The product supports recurring pulse surveys, sentiment trends, comment tags, manager escalation, and low-score notifications.Read 29 Sep 2026 · tryheypulse.com

Target users

HeyPulse is designed for frontline and hourly teams, including logistics, retail, healthcare, and hospitality workers.Read 29 Sep 2026 · tryheypulse.com

Plans and prices

Every HeyPulse plan and price →

Where Specifiction places it

• Employee Feedback Software#10 of 307.9