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i-doit

i-doit.com

From €48.65/mo Free trial Open source WebWindowsLinuxiOSAndroidAPI
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Spec score 9.1 #1 of 23 in Business Continuity Management Software

What it is

i-doit provides IT documentation and CMDB capabilities for recording assets, software, licenses, contracts, organizations, and people. Teams can choose from more than 70 predefined device classes or create their own classes and data fields. The product also includes location management, PDF exports, individual access restrictions, dependency and service mapping, discovery imports, and ownership tracking. More than 50 add-ons cover automation, ISMS, GRC, monitoring, and other uses. Listed integrations and import options include service desks such as OTRS Community Edition, KIX, and Zammad; directories such as LDAP and Active Directory; monitoring tools such as Nagios and Checkmk; and inventory tools such as JDisc and OCS. An API can connect with software including ERP systems. Deployment is hybrid, with Linux, Windows, web, API, and self-hosted platforms listed. The product is subscription licensed, with prepaid terms starting at one month. Pricing is available on request, and the 30-day trial supports up to 5,000 objects. Standard packages up to 10,000 objects are offered in counts of 1,000, 5,000, or 10,000.

Spec sheet

What it does
i-doit is web-based IT documentation and CMDB software for recording and managing infrastructure through a central portal.Read 14 Oct 2026 · getapp.com
Purpose
i-doit provides IT documentation and CMDB capabilities for recording IT assets, software, licenses, contracts, organizations, and people.Read 2 Oct 2026 · i-doit.com
Intended users
The maker says i-doit is suitable for organizations of all sizes and describes use in sectors including infrastructure, finance, healthcare, government, IT services, and industry.Read 2 Oct 2026 · i-doit.com
Deployment
i-doit can be self-hosted on a company server or consumed as an i-doit-operated cloud instance.Read 14 Oct 2026 · kb.i-doit.com
Free plan
NoRead 20 Sep 2026 · i-doit.com
API
i-doit exposes a JSON-RPC API at the instance URL with /src/jsonrpc.php appended.Read 14 Oct 2026 · knowledgebase.i-doit.com
Integrations
The maker lists integrations or import options for service desks such as OTRS Community Edition, KIX, and Zammad, directories such as LDAP and Active Directory, monitoring tools such as Nagios and Checkmk, and inventory tools such as JDisc and OCS.Read 2 Oct 2026 · i-doit.com
Support
The maker says English language support is available with a Basic Support contract and that support options are charged as a percentage surcharge on the license price.Read 2 Oct 2026 · i-doit.com
Headquarters
Düsseldorf, GermanyRead 28 Sep 2026 · i-doit.com
Add-ons
More than 40 add-ons extend i-doit with analytics, forms, workflow automation, document generation and API capabilities.Read 14 Oct 2026 · i-doit.com
API authentication
API calls require an API key, and a dedicated user account can be enabled for permission assignment and traceability.Read 14 Oct 2026 · knowledgebase.i-doit.com
API scaling limitation
The documentation warns that thousands of requests should use one idoit.login session because excessive sessions can make an instance stop functioning.Read 14 Oct 2026 · knowledgebase.i-doit.com
Asset documentation
i-doit documents hardware, software, licences, contracts, people, organizations and locations in one repository.Read 14 Oct 2026 · i-doit.com
CLI extensibility
A public i-doit CLI provides command-line access to CMDB data and automation workflows.Read 14 Oct 2026 · github.com
Cloud capacity
The cloud FAQ specifies up to 50,000 objects, 1 GB dedicated file storage and approximately 15-minute provisioning per instance.Read 14 Oct 2026 · help.i-doit.com
Cloud hosting
i-doit Cloud is hosted in German ISO 27001-certified data centers, with GDPR compliance, SSL and automated backups.Read 14 Oct 2026 · help.i-doit.com
Cloud limits
The cloud instance is designed for up to 50,000 objects with 1 GB of dedicated storage, and direct SSH or filesystem access is unavailable.Read 2 Oct 2026 · kb.i-doit.com
Cloud security
The i-doit cloud documentation says data is stored encrypted, servers are located in Germany in ISO 27000 certified data centers, and backups are created automatically and regularly.Read 2 Oct 2026 · kb.i-doit.com
CMDB model
The system models servers, networks, software, contracts, locations and their relationships as configuration items.Read 14 Oct 2026 · kb.i-doit.com
Company history
The i-doit group says it was founded in Düsseldorf in 1996.Read 2 Oct 2026 · i-doit.com
Company size and headquarters
LinkedIn lists i-doit Group as a software-development company headquartered in Düsseldorf with 11–50 employees.Read 14 Oct 2026 · linkedin.com
Directory integration
LDAP and Active Directory can provide centralized user and permission management.Read 14 Oct 2026 · i-doit.com
Discovery
Network discovery data can be imported through tools such as JDisc Discovery, and GetApp reviewers rate device auto-discovery 5.0/5 from one review.Read 14 Oct 2026 · getapp.com
Documentation and support
The knowledge base covers installation, updates, configuration, add-ons, known errors, API methods, FAQs and use cases, with forum and email support links.Read 14 Oct 2026 · knowledgebase.i-doit.com
Features
The product offers more than 70 predefined device classes, custom classes and data fields, location management, PDF exports, and individual access restrictions.Read 2 Oct 2026 · i-doit.com
Founded and customers
Main Capital states that i-doit was founded in 1996, has about 40 employees and serves roughly 1,700 customers.Read 14 Oct 2026 · main.nl
GRC and compliance
The product ecosystem supports ISO 27001, NIS2, GDPR, ISO 9001, TISAX, BSI C5 and BSI IT-Grundschutz use cases.Read 14 Oct 2026 · i-doit.com
Import integrations
Importers support Microsoft Excel, ACMP, GLPI, VMware, Pit-M, ServiceNow and Matrix42, among others.Read 14 Oct 2026 · i-doit.com
ITSM integration
i-doit connects CMDB data with service-desk systems including OTRS Community Edition, KIX Service Management and Zammad.Read 14 Oct 2026 · i-doit.com
Licensing
i-doit is subscription licensed with prepaid terms starting at one month, and the FAQ says terms of 12 months or more receive a 20% price reduction.Read 2 Oct 2026 · i-doit.com
Limit: interface discoverability
A Capterra reviewer says settings can be hidden in the web backend and sometimes take time to find.Read 14 Oct 2026 · capterra.com
Limit: price
A TrustRadius reviewer characterizes i-doit as somewhat pricey.Read 14 Oct 2026 · trustradius.com
Monitoring integrations
Official integration examples include Nagios and Checkmk, while inventory integrations include JDisc and OCS Inventory.Read 14 Oct 2026 · i-doit.com
Notable release
Release 38, dated 8 April 2026, added MariaDB 11.8 compatibility, Cisco-format MAC-address search and 50 quality fixes.Read 14 Oct 2026 · kb.i-doit.com
Open-source licence
The community edition and related public tooling are licensed under GNU AGPLv3 or later; the professional edition is proprietary.Read 14 Oct 2026 · github.com
Ownership or investment
Main Capital records an i-doit investment dated 8 February 2022 and lists the investment as current.Read 14 Oct 2026 · main.nl
Package limits
Up to 10,000 objects, the available standard packages are 1,000, 5,000, and 10,000 objects; the FAQ says other counts are unavailable in that range.Read 2 Oct 2026 · i-doit.com
Praise: support
Reviewers report that support staff are friendly, purposeful and quick to resolve questions.Read 14 Oct 2026 · capterra.com
Praise: usability
Independent reviewers repeatedly describe i-doit as intuitive or easy to use while still offering advanced configuration options.Read 14 Oct 2026 · trustradius.com
Rating on Capterra
4.7 out of 5 from 13 reviews.Read 14 Oct 2026 · capterra.com
Rating on GetApp
4.7 out of 5 from 13 reviews.Read 14 Oct 2026 · getapp.com
Rating on TrustRadius
9 out of 10 from 2 reviews.Read 14 Oct 2026 · trustradius.com
Relationship mapping
Users can visualize dependencies and relationships between infrastructure components, services and business processes.Read 14 Oct 2026 · getapp.com
Reporting
The product provides customizable reports, graphical views, rack views and IP-address lists for infrastructure analysis.Read 14 Oct 2026 · getapp.com
SDKs and clients
Documented community clients exist for C#, PHP, Go, Python, JavaScript and PowerShell, plus an Ansible integration; they are not officially supported.Read 14 Oct 2026 · knowledgebase.i-doit.com
Security documentation
The ISMS add-on provides risk matrices, statements of applicability, risk-treatment plans and imports of threats, vulnerabilities and controls.Read 14 Oct 2026 · kb.i-doit.com
Supported stack
Supported server stacks include 64-bit GNU/Linux or Windows Server 2022, Apache 2.4, MariaDB 10.6/10.11/11.4/11.8 or MySQL 8.x, and PHP 8.3 or 8.4.Read 14 Oct 2026 · kb.i-doit.com
System requirements
For about 10,000 objects and 10 concurrent users, the minimum Linux virtual hardware is 2 vCPUs, 2 GB RAM and 10 GB free disk.Read 14 Oct 2026 · kb.i-doit.com
Trial limits
The 30-day trial supports up to 5,000 objects and includes i-doit GmbH add-ons; the FAQ says third-party add-ons are also available for testing.Read 2 Oct 2026 · i-doit.com

Plans and prices

i-doit €48.65 a month subscription Starting price shown by GetApp Read 14 Oct 2026 · getapp.com
i-doit pro flex Priced on request subscription; terms from 1 month, 20% discount for terms of 12 months or more More than 10,000 objects; object count chosen individually; contact sales above 50,000 Read 14 Oct 2026 · i-doit.com
i-doit pro large Priced on request subscription; terms from 1 month, 20% discount for terms of 12 months or more 10,000 objects Read 14 Oct 2026 · i-doit.com
i-doit pro medium Priced on request subscription; terms from 1 month, 20% discount for terms of 12 months or more 5,000 objects Read 14 Oct 2026 · i-doit.com
i-doit pro small Priced on request subscription; terms from 1 month, 20% discount for terms of 12 months or more 1,000 objects Read 14 Oct 2026 · i-doit.com

Every i-doit plan and price →

Strong points and limits

Strong points

  • More than 70 predefined device classes.
  • Custom classes and data fields are available.
  • Over 50 add-ons cover varied needs.
  • 30-day trial supports up to 5,000 objects.
  • Prepaid subscription terms start at one month.

Limits

  • No free plan is listed.
  • Pricing is available on request.
  • Standard packages up to 10,000 objects have three counts.
  • Cloud instance is designed for up to 50,000 objects.

Who it suits

i-doit suits organizations that need to document IT assets and related people, contracts, software, and licenses. The maker describes use across sectors including infrastructure, finance, healthcare, government, IT services, and industry.

i-doit in depth

Read the full write-up

i-doit is an IT documentation and CMDB platform for maintaining records about infrastructure and the people and organizations around it. It is best suited to teams that need configurable asset relationships and links to existing IT tools. Its breadth is a strength, but subscriptions are organized around object limits and require custom pricing.

Overview

i-doit brings IT assets, software, licenses, contracts, organizations, and people into a shared documentation system. More than 70 predefined device classes offer a substantial starting structure, while custom classes and fields let teams adapt records to their environment. Location and ownership tracking, dependency mapping, and service mapping extend it beyond a simple asset register.

Individual access restrictions help teams control who can see records, and PDF exports provide a way to share documentation outside the system. These features make i-doit a stronger fit for maintaining structured operational records than for teams seeking only a lightweight list of devices. The cost of that flexibility is the need to choose an object allowance and subscription term.

Key features

Import options and integrations span service desks including OTRS Community Edition, KIX, and Zammad; directories such as LDAP and Active Directory; monitoring tools including Nagios and Checkmk; and inventory products such as JDisc and OCS. The ecosystem also provides an API for integration with software such as ERP systems. This is useful when documentation needs to connect to established IT workflows, though teams should ensure their particular systems are covered before committing.

The maker describes more than 50 add-ons for automation, ISMS, GRC, monitoring, and other uses. That breadth can extend the platform to different operational needs, but it also means the core product may not be the whole solution for teams relying on those capabilities.

Pricing

i-doit is subscription-licensed with prepaid terms starting at one month. Pricing is on request, and there is no free plan. Terms of 12 months or more receive a 20% price reduction, which rewards a longer commitment but makes shorter terms relevant for teams still assessing fit. Support options carry a percentage surcharge on the license price; English-language support is available with a Basic Support contract.

PlanObject allowanceTermsi-doit pro small1,000 objectsSubscription from one month; custom pricingi-doit pro medium5,000 objectsSubscription from one month; custom pricingi-doit pro large10,000 objectsSubscription from one month; custom pricingi-doit pro flexCustom object count above 10,000Contact sales above 50,000 objects; custom pricingStandard packages are limited to 1,000, 5,000, or 10,000 objects; other counts within that range are unavailable. That gives buyers clear package sizes but can leave a poor fit when an inventory falls between thresholds. The 30-day trial supports up to 5,000 objects and includes i-doit GmbH add-ons; third-party add-ons can also be tested. It gives teams a meaningful evaluation window, but the cap is below the largest standard package.

Platforms

i-doit supports API, Linux, self-hosted, web, and Windows, with hybrid deployment. Its cloud service is designed for up to 50,000 objects and includes 1 GB of dedicated storage. Data is stored encrypted on servers in Germany in ISO 27000 certified data centers, with automatic regular backups. The cloud trade-off is limited infrastructure control: direct SSH and filesystem access are unavailable.

Who it's for

i-doit is aimed at organizations of all sizes, and the maker describes use in infrastructure, finance, healthcare, government, IT services, and industry. It is particularly well matched to teams that need records connected across service desks, directories, monitoring, or inventory tools. Organizations with modest inventories or a need for exact custom package sizes should weigh the object thresholds and custom pricing carefully.

Pros and cons

Pros: More than 70 predefined classes plus custom classes and fields support structured documentation that can reflect different environments.

Pros: Mapping, ownership tracking, imports, integrations, and an API help connect records to operational systems rather than leave them as isolated inventory.

Pros: The trial runs for 30 days and permits up to 5,000 objects, allowing a substantial evaluation before purchase.

Cons: There is no free plan, and all package pricing is on request, so teams cannot compare costs publicly before contacting the maker.

Cons: Standard object packages jump from 1,000 to 5,000 to 10,000, with no other counts in that range; this can force a compromise on allowance.

Cons: Cloud users do not get direct SSH or filesystem access, limiting low-level control of the deployment.

Alternatives

For teams evaluating business continuity products rather than IT documentation, Business Continuity Management Software is a more relevant category. For network-focused documentation, compare the Network Documentation Software category; for configuration management, see CMDB Software; and for asset-register needs, consult IT Asset Management Software.

Preparis is an alternative for business continuity teams looking across Android, iOS, macOS, web, and Windows, with custom pricing requested through a demo. ContinueOps may suit buyers comparing paid continuity tooling with add-ons such as five named user logins for £100 a month or 600 DR test minutes for £150, paid once. Continuity2 offers a Meridian BCMS annual license at £20,000 a year for organizations of 0–500 staff, with unlimited users within the organization.

PremierOne CAD is another paid option with pricing by contacting sales. Quantivate Business Continuity Software uses custom pricing and offers a demo request. Noggin Business Continuity Software offers a sales estimate and a 30-minute demonstration. Riskonnect prices according to project size, complexity, and customization. eFront ERM BCP is a web and API option with pricing on request.

Verdict

Choose i-doit if your organization needs configurable IT documentation that connects assets, people, dependencies, and services to existing operational tools. Its classes, mappings, add-ons, and integrations make it a substantial platform for that job. Look elsewhere if you need a free starting point, public prices, or an object allowance that can be tailored precisely without a sales discussion.

Verdict

i-doit covers IT documentation, mappings, imports, and integrations, with customization through classes, fields, and add-ons. Pricing is on request, and package object counts and cloud limits are specified.

Where Specifiction places it

Alternatives to i-doitAll alternatives →