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SPECIFICTION
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Insight Salon Software

salon-software.com

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Spec score 8.2 #3 of 22 in Tanning Salon Software

What it is

Insight Salon Software helps salons, spas, barber shops, and other businesses manage appointments, clients, staff, marketing, and inventory. Online booking supports real-time appointments on a mobile-responsive site and sends automatic email or SMS confirmations. Client records can hold formulas, preferences, notes, service and appointment history, and loyalty points. Marketing tools handle automated text and email campaigns, appointment reminders, and promotions for inactive clients. The software includes more than 80 reports and graphs covering sales, appointments, clients, employees, inventory, services, payroll, and management. It is offered as a cloud subscription or an installed option. Cloud subscriptions include remote access, online backups, and unlimited customer support, but require a reliable internet connection. Premium Cloud adds two-way texting, phone and tablet apps, and online booking. Installed stores data locally on a Windows PC, works without an internet connection, and includes free upgrades for one year. Cloud plans start at $25 a month for Solo Edition; Solo Edition (Premium Cloud) costs $55 a month and includes up to 500 SMS per month. A free trial is available.

Spec sheet

Product
Insight is salon and spa management software for scheduling appointments, managing clients and staff, automating marketing, and tracking inventory.Read 30 Sep 2026 · salon-software.com
Integrations
The vendor’s knowledge base documents integrations with QuickBooks, iContact, and Digitech (Elavon); its QuickBooks integration works only with installed QuickBooks, not its cloud version.Read 30 Sep 2026 · salon-software.com
Support
The vendor says Cloud includes unlimited email and toll-free phone support, while Installed includes one year of that support.Read 30 Sep 2026 · salon-software.com
Headquarters
Edmonton, Alberta, CanadaRead 28 Sep 2026 · salon-software.com
Founded
1991Read 28 Sep 2026 · salon-software.com
Booking
Online booking supports real-time appointments on a mobile-responsive site and automatic email or SMS booking confirmations.Read 30 Sep 2026 · salon-software.com
Client management
Client records can include formulas, preferences, notes, service and appointment history, and loyalty points.Read 30 Sep 2026 · salon-software.com
Cloud service
Cloud subscriptions include unlimited customer support, remote access, and online data backups; Premium Cloud also includes two-way text messaging, phone and tablet apps, and online appointment booking.Read 30 Sep 2026 · salon-software.com
Installed option
Insight Installed stores data locally on a Windows PC, does not require an internet connection, and includes free upgrades for one year.Read 30 Sep 2026 · salon-software.com
Intended customers
The vendor describes serving single-employee salons and chair renters through large, multi-location franchises, as well as spas, barber shops, and other businesses.Read 30 Sep 2026 · salon-software.com
Limits
Cloud requires a reliable internet connection, and Premium Cloud tiers specify monthly SMS allowances from 500 to 8,000 messages.Read 30 Sep 2026 · salon-software.com
Marketing
Marketing features include automated text and email campaigns, appointment reminders, and promotions for inactive clients.Read 30 Sep 2026 · salon-software.com
Payments and security
The vendor says its credit-card processing is PCI compliant and PA-DSS certified and supports EMV transactions.Read 30 Sep 2026 · salon-software.com
Reporting
Insight offers more than 80 reports and graphs covering sales, appointments, clients, employees, inventory, services, payroll, and management.Read 30 Sep 2026 · salon-software.com

Plans and prices

Solo Edition (Insight Cloud) $25 a month $25/mo Single employee Read 30 Sep 2026 · salon-software.com
Partner Edition (Insight Cloud) $50 a month $50/mo 2–3 employees Read 30 Sep 2026 · salon-software.com
Solo Edition (Premium Cloud) $55 a month $55/mo Single employee · up to 500 SMS/mo · 1 login · online bookings · phone & tablet apps Read 30 Sep 2026 · salon-software.com
Growth Edition (Insight Cloud) $75 a month $75/mo 4–6 employees Read 30 Sep 2026 · salon-software.com
Partner Edition (Premium Cloud) $85 a month $85/mo 2–3 employees · up to 1,000 SMS/mo · 2 logins · online bookings · phone & tablet apps Read 30 Sep 2026 · salon-software.com
Small Business Edition (Insight Cloud) $100 a month $100/mo 7–12 employees Read 30 Sep 2026 · salon-software.com
Growth Edition (Premium Cloud) $130 a month $130/mo 4–6 employees · up to 2,000 SMS/mo · 3 logins · online bookings · phone & tablet apps Read 30 Sep 2026 · salon-software.com
Enterprise Edition (Insight Cloud) $140 a month $140/mo Unlimited employees Read 30 Sep 2026 · salon-software.com
Small Business Edition (Premium Cloud) $180 a month $180/mo 7–12 employees · up to 4,000 SMS/mo · 4 logins · online bookings · phone & tablet apps Read 30 Sep 2026 · salon-software.com
Enterprise Edition (Premium Cloud) $250 a month $250/mo Unlimited employees · up to 8,000 SMS/mo · 5 logins · online bookings · phone & tablet apps Read 30 Sep 2026 · salon-software.com

Every Insight Salon Software plan and price →

Strong points and limits

Strong points

  • Online booking includes automatic email or SMS confirmations
  • Client records can include service history and loyalty points
  • More than 80 reports and graphs are available
  • Installed option works without an internet connection

Limits

  • Cloud requires a reliable internet connection
  • Solo Edition (Insight Cloud) supports a single employee
  • Premium Cloud plans have monthly SMS allowances
  • QuickBooks integration works only with installed QuickBooks

Who it suits

Insight suits salons, spas, barber shops, and other businesses needing appointment, client, staff, and inventory management. Its employee-based plans cover single-employee businesses through unlimited employees.

Verdict

Insight offers both cloud and locally installed options, with appointment booking, client records, and reporting. Cloud plans begin at $25 a month, while the installed edition can operate without internet access.

Where Specifiction places it

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