InsightRecorder
insightrecorder.com
Spec sheet
- Purpose
- InsightRecorder reconstructs production incidents from user sessions, logs, metrics, and traces in a single evidence timeline.Read 9 Oct 2026 · insightrecorder.com
- Deployment
- InsightRecorder offers managed cloud and self-hosted deployment in a customer VPC or on-premises, using a single binary and PostgreSQL.Read 9 Oct 2026 · insightrecorder.com
- Integrations
- The site lists Jira, Linear, GitHub, Notion, Asana, ClickUp, and Trello for two-way ticket sync, plus Slack triage and PagerDuty, Opsgenie, and Microsoft Teams incident delivery.Read 9 Oct 2026 · insightrecorder.com
- AI features
- AI summaries and incident detection can use the customer’s own OpenAI-compatible or Anthropic model, including Ollama or vLLM in a VPC.Read 9 Oct 2026 · insightrecorder.com
- Audit and residency
- The site describes an append-only SHA-256 hash-chained audit trail with external anchoring and per-tenant US, EU, or AP data residency.Read 9 Oct 2026 · insightrecorder.com
- Browser capture
- Its embeddable script captures user steps, console output, and network timing, while stating that input values are never read.Read 9 Oct 2026 · insightrecorder.com
- Browser extension
- A browser extension can capture tab and screen recordings on pages where the application SDK cannot be installed; the page says screen recordings cannot be covered by redaction.Read 9 Oct 2026 · insightrecorder.com
- Capture limit
- Client capture uses a configurable rolling in-memory buffer that is flushed when a bug is reported, rather than always-on recording.Read 9 Oct 2026 · insightrecorder.com
- Compliance status
- SOC 2 evidence export is listed, while the company says its SOC 2 Type II certification, BAA, and SAML/SCIM are not yet available and are on the roadmap.Read 9 Oct 2026 · insightrecorder.com
- Intended teams
- The site identifies QA, support, product/platform, engineering, and security/compliance teams as intended users.Read 9 Oct 2026 · insightrecorder.com
- Log ingestion
- It accepts OTLP, JSON/NDJSON, syslog, CEF, LEEF, and GELF, and correlates records by trace ID.Read 9 Oct 2026 · insightrecorder.com
- PII protection
- The browser agent masks sensitive values before transmission and the server redacts again before storage using configurable, versioned tenant policies.Read 9 Oct 2026 · insightrecorder.com
- SDK availability
- The site lists server SDKs for Go, TypeScript, Python, Ruby, PHP, Java, C#, and Elixir, and says they are open source under MIT.Read 9 Oct 2026 · insightrecorder.com
- Security controls
- The site says PostgreSQL row-level security enforces tenant isolation and granular permissions gate access to sensitive captures and logs.Read 9 Oct 2026 · insightrecorder.com
Plans and prices
FREE Free Free for 90 days · Up to 3 developers · 500 bug sessions/month · 7 days retention · 1M log records/day · 10M metric points/day · 1M trace spans/day · 1 issue tracker, no Slack Read 9 Oct 2026 · insightrecorder.com
BUSINESS $18 a year Annual contract for a whole engineering org. Unlimited developers · 50,000 bug sessions/month · 180 days retention · Unlimited logs, metrics, and traces per day · All 7 trackers + Slack triage Read 9 Oct 2026 · insightrecorder.com
COMPLIANCE $40 a year Self-host · Unlimited developers, bug sessions, retention, logs, metrics, and traces · All 7 trackers + Slack triage · Your VPC, Postgres, and storage cost · Flat platform licence, not per seat · BAA, SAML/SCIM, SOC 2 Type II marked roadmap Read 9 Oct 2026 · insightrecorder.com
TEAM $79 a month Unlimited developers · 5,000 bug sessions/month · 30 days retention · 10M log records/day · 100M metric points/day · 10M trace spans/day · All 7 trackers + Slack triage Read 9 Oct 2026 · insightrecorder.com
Where Specifiction places it
- AI Screen Recorders#17 of 398.4