INSTANDA
instanda.com
What it is
INSTANDA is a cloud-hosted, no-code insurance platform for creating products and administering policies. It supports quote-and-bind journeys for B2C, B2B and B2B2C channels, policy administration, customer self-service, payments and first-notice-of-loss claims administration. Insurers can configure products, question sets, ratings, documents and emails without changing core code. Policy workflows include automated renewals, out-of-sequence endorsements, straight-through application processing, referral rules and audit trails. Broker and customer journeys cover applications, policy changes, bill payment, document access and claim submission. The platform runs on Microsoft Azure with open APIs for third-party applications and data sources. Listed integrations include Salesforce, Microsoft, Okta, Xero, Stripe, DocuSign and ServiceNow. INSTANDA states ISO 27001:2022 and Cyber Essentials certifications, AES-256 encryption, PCI DSS SAQ A alignment and SOC 2 best practices. Pricing is on request.
Spec sheet
- Product
- INSTANDA is a cloud hosted, no-code insurance policy administration and distribution platform for creating products and managing policy lifecycles.Read 4 Oct 2026 · instanda.com
- Integrations
- The maker lists integrations and ecosystem partners including Salesforce, Microsoft, Okta, Xero, Stripe, DocuSign, and ServiceNow.Read 4 Oct 2026 · instanda.com
- Security
- INSTANDA states it is ISO 27001:2022 certified and uses AES-256 encryption for sensitive data, including data in transit and at rest.Read 4 Oct 2026 · instanda.com
- Headquarters
- 70 Gracechurch Street, London, EC3V 0HR, United KingdomRead 28 Sep 2026 · instanda.com
- Founded
- 2015Read 28 Sep 2026 · instanda.com
- Cloud and APIs
- INSTANDA runs on Microsoft Azure and describes its architecture as cloud native, with open APIs for connecting third party applications and data sources.Read 4 Oct 2026 · instanda.com
- Company founding
- INSTANDA’s company page says co-founders Tim Hardcastle and Derek Hill created the company in 2015.Read 4 Oct 2026 · instanda.com
- Core capabilities
- The platform supports insurance product creation, quote and bind across B2C, B2B, and B2B2C channels, policy administration, self-service, payments, and FNOL claims administration.Read 4 Oct 2026 · instanda.com
- Distribution
- Broker and customer journeys support quote and bind, policy changes, bill payment, document access, and FNOL submission.Read 4 Oct 2026 · instanda.com
- Intended customers
- The company says insurance carriers, managing general agents, and brokers around the world use its platform.Read 4 Oct 2026 · instanda.com
- Other security controls
- The maker states it holds Cyber Essentials certification, aligns with PCI DSS SAQ A, and complies with SOC 2 best practices.Read 4 Oct 2026 · instanda.com
- Policy administration
- Features include automated renewals, out of sequence endorsements, straight through application processing, referral rules, and audit trails.Read 4 Oct 2026 · instanda.com
- Product design
- Insurers can configure products, question sets, ratings, documents, and emails without changing the platform’s core code.Read 4 Oct 2026 · instanda.com
- Release cadence
- INSTANDA says minor updates are monthly and major strategic releases occur every six months, with an optional preview environment for testing new features.Read 4 Oct 2026 · instanda.com
- Support and training
- The maker describes ongoing support in its SaaS licence and provides self-paced Foundation and Advanced configurator training, with at least two team members required as superusers.Read 4 Oct 2026 · instanda.com
Plans and prices
Strong points and limits
Strong points
- No-code product and document configuration
- Quote and bind across three channels
- Automated renewals and audit trails
- Open APIs and listed integrations
- Azure hosting with stated certifications
Limits
- Pricing is available only on request
- Requires at least two configurator superusers
- Platform is listed for web and API
Who it suits
Insurance carriers, managing general agents and brokers needing configurable product and policy workflows. It suits teams seeking cloud deployment, APIs and no-code configuration.
Verdict
INSTANDA combines configurable insurance product design with policy administration, distribution, payments and FNOL workflows. Its security claims, APIs and integration list are documented, while pricing requires a direct request.
Where Specifiction places it
- Insurance Policy Management#4 of 127.1
- Policy Management Software#15 of 217.1