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JustGiving

justgiving.com

From £15/mo Free plan WebiOSAndroidAPI
Visit justgiving.com
Spec score 8.9 #1 of 22 in Nonprofit Crowdfunding Software

What it is

JustGiving helps people raise money for charities and causes they care about. Supporters can create personalised fundraising pages, shape their stories and share pages using built-in tools. Charities can build branded campaign hubs that bring donations and connected fundraising pages together for events, appeals or projects. Giving Checkout provides customisable direct-donation forms with 0% processing and platform fees on direct donations; UK Gift Aid processing carries a 5% fee. Other donations have a stated processing fee of 1.9% + £0.30, or 2.90% + £0.30 for donations in another currency, except fee-free Giving Checkout donations. Reporting supports up to eight saved report templates, selected-data exports and donor opt-in collection. Listed integrations include Strava, Eventbrite, ACTIVE Works, Blackbaud products, Microsoft Dynamics 365 and Salesforce-related options. Start has no monthly subscription fee, though standard processing fees and a 5% Gift Aid reclaim fee apply. Grow is listed at £15 a month under stated VAT and annual fundraising thresholds. Eligible registered charities and nonprofits can join from the UK, United States, Canada, Australia and New Zealand.

Spec sheet

What it does
JustGiving provides online fundraising, donation and crowdfunding tools for charities, fundraisers and donors.Read 15 Oct 2026 · justgiving.com
Purpose
JustGiving helps people raise money for charities and people they care about.Read 3 Oct 2026 · justgiving.com
Integrations
The listed partner integrations include Strava, Eventbrite, ACTIVE Works, Blackbaud products, Microsoft Dynamics 365, and Salesforce-related options.Read 3 Oct 2026 · justgiving.com
Security
JustGiving states that its pages use Tier 1 PCI security compliance and SSL, with continuous page monitoring.Read 15 Oct 2026 · justgiving.com
Support
The Start plan includes online and email support; Giving Checkout also offers 24/7 assistance to anyone on the charity team.Read 3 Oct 2026 · justgiving.com
Headquarters
London, United KingdomRead 28 Sep 2026 · justgiving.com
Founded
2000Read 28 Sep 2026 · justgiving.com
Acquisition price
Blackbaud's 2017 announcement states a purchase price of £95 million, approximately $127.4 million, paid for JustGiving.Read 15 Oct 2026 · investor.blackbaud.com
AI feature
The Fundraising Pages product includes an AI Story Enhancer that helps fundraisers improve their written stories.Read 15 Oct 2026 · justgiving.com
Android app listing
Google Play lists Toucan JustGiving, a contactless-donation app, with 100+ downloads and an update dated August 27, 2026; the listing shows no star rating.Read 15 Oct 2026 · play.google.com
API availability
JustGiving offers public REST-style APIs with staging and production environments, App IDs and API-key registration.Read 15 Oct 2026 · developer.justgiving.com
API constraints
Developer terms grant a limited, revocable, non-transferable licence and allow JustGiving to change, discontinue or rate-limit the API.Read 15 Oct 2026 · developer.justgiving.com
API resources
The Data API documents CustomCodes, Donations, PagesCreated, PagesModified and Payment resources.Read 15 Oct 2026 · dataapi.justgiving.com
Authentication
The sign-in page requires users to connect a Blackbaud ID to use mobile-app or text-message multi-factor authentication.Read 15 Oct 2026 · justgiving.com
Campaign Pages
Campaign Pages provide branded hubs with targets, totalisers, connected fundraising pages, media, galleries and fundraiser leaderboards.Read 15 Oct 2026 · justgiving.com
Company history
JustGiving says it began in 2000 and joined the Blackbaud family in 2017.Read 3 Oct 2026 · justgiving.com
Company identity
LinkedIn identifies JustGiving as a privately held technology company founded in 2001, headquartered in London, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
Documentation and support
Developer documentation covers environments, authentication, content types, HTTP verbs, status codes, errors, protected resources and testing, with a separate Zendesk developer help centre.Read 15 Oct 2026 · developer.justgiving.com
Donation widgets
Donate Buttons and widgets provide mobile-friendly website donations in nine currencies, with PayPal and UK Direct Debit support.Read 15 Oct 2026 · justgiving.com
Eligibility
The campaign page says registered charities and nonprofits in the UK, United States, Canada, Australia, and New Zealand can join.Read 3 Oct 2026 · justgiving.com
Fitness integrations
Fundraising Pages integrate with Strava, and the pricing page also lists Fitbit integration for the Start plan.Read 15 Oct 2026 · justgiving.com
Fundraising Pages
Supporters can create personalised pages, use 15 or more sharing tools, add pages to mobile wallets and connect pages to campaigns.Read 15 Oct 2026 · justgiving.com
Gift Aid
JustGiving can reclaim Gift Aid on eligible donations, adding 25%, and charges 5% of reclaimed Gift Aid unless the charity opts out.Read 15 Oct 2026 · justgiving.com
Giving Checkout
Giving Checkout offers branded forms with 0% platform and processing fees on direct donations, while UK Gift Aid processing costs 5%.Read 15 Oct 2026 · justgiving.com
Legal owner
Blackbaud announced that its UK subsidiary acquired all outstanding equity in Giving Limited, trading as JustGiving, on October 2, 2017.Read 15 Oct 2026 · investor.blackbaud.com
Licence
The service and API are proprietary; terms reserve intellectual-property ownership to JustGiving and grant only restricted use rights.Read 15 Oct 2026 · justgiving.com
Limit: complex events
G2 reviewers say the product is too simple for complex 5K, walk/run and multi-level team events, and lacks advanced marketing automation and highly customised experiences.Read 15 Oct 2026 · g2.com
Limit: donor tips and emails
Trustpilot reviewers complain that default donor tips can be unclear, unexpected charges can frustrate donors, and some users receive too many emails.Read 15 Oct 2026 · trustpilot.com
Limit: interface
The sole Capterra reviewer describes the interface as outdated, clunky and insufficiently intuitive.Read 15 Oct 2026 · capterra.com
Limits and fees
The pricing page states a 1.9% + £0.30 payment processing fee, or 2.90% + £0.30 for donations in another currency, except fee-free Giving Checkout donations.Read 3 Oct 2026 · justgiving.com
Livestreaming
Fundraising Pages support livestream fundraising so supporters can watch broadcasts and donate on the same page.Read 15 Oct 2026 · justgiving.com
Notable update
A JustGiving product briefing lists Fitbit integration, Njuko event registration, enhanced Gift Aid management, NFC donations and cryptocurrency support as recent updates.Read 15 Oct 2026 · pages.justgiving.com
Other integrations
The Grow plan lists Eventbrite, ACTIVE Works, CRM and API integrations; the partner directory includes Blackbaud Raiser’s Edge NXT, Blackbaud CRM, Salesforce, Microsoft Dynamics 365, Donorfy, Donorflex, Beacon, Bridgit, Strava and Njuko.Read 15 Oct 2026 · justgiving.com
Outage history
IsDown reports five Blackbaud JustGiving incidents in the prior 90 days, including one major incident, with a median duration of 2 hours 16 minutes.Read 15 Oct 2026 · isdown.app
Payments regulation
Giving Checkout says JustGiving is an Approved Payment Institution regulated by the FCA.Read 3 Oct 2026 · justgiving.com
Praise: ease and trust
G2 reviewers praise the low-effort peer-to-peer setup, established brand trust and direct Raiser's Edge NXT integration.Read 15 Oct 2026 · g2.com
Praise: setup and updates
Trustpilot reviewers repeatedly describe fundraising pages as easy to set up and share, with prompt donation notifications and progress updates.Read 15 Oct 2026 · trustpilot.com
Privacy framework
The privacy policy says JustGiving self-certifies to the EU-U.S., UK-U.S. and Swiss-U.S. Data Privacy Frameworks.Read 15 Oct 2026 · justgiving.com
Rating on Capterra
3.0 out of 5 from 1 reviewRead 15 Oct 2026 · capterra.com
Rating on G2
3.6 out of 5 from 22 reviewsRead 15 Oct 2026 · g2.com
Rating on Trustpilot
4.5 out of 5 from 8,736 reviewsRead 15 Oct 2026 · trustpilot.com
Recurring giving
Campaign and fundraising pages can accept recurring monthly donations.Read 15 Oct 2026 · justgiving.com
Reporting
Grow includes donation, fundraising and payment reports, supporter search and donor thank-you messaging.Read 15 Oct 2026 · justgiving.com
Scale
The charity site reports 22 million users in more than 160 countries, £6 billion raised and 25,788 charities worldwide.Read 15 Oct 2026 · justgiving.com
SDK
The Data API documentation says a Microsoft .NET SDK is available by request.Read 15 Oct 2026 · dataapi.justgiving.com
Self-hosting
The available documentation describes hosted JustGiving services and APIs and does not state that self-hosting is supported.Read 15 Oct 2026 · developer.justgiving.com
Service limitation
Terms state that JustGiving does not guarantee continuous, uninterrupted or secure access and may modify, suspend or discontinue services.Read 15 Oct 2026 · justgiving.com

Plans and prices

Start Free No monthly subscription · 1.9% + £0.30 payment processing · 5% Gift Aid fee · campaigns · fundraising pages · Giving Checkout · widgets · Strava integration Read 15 Oct 2026 · justgiving.com
Grow £15 a month £15/month (+vat) if you raise up to £15,000 per year (including gift aid); £39/month (+vat) if you raise more than £15,000 (including gift aid) each year. No annual commitment. Standard payment processing fees · optional 5% Gift Aid reclaim fee · reporting · supporter search · Eventbrite and ACTIVE Works integrations · API and CRM integrations Read 3 Oct 2026 · justgiving.com

Every JustGiving plan and price →

Strong points and limits

Strong points

  • Supporters can create and share personalised fundraising pages
  • Campaign hubs connect donations and fundraising pages
  • Giving Checkout direct donations have 0% processing and platform fees
  • Reporting supports up to eight saved templates

Limits

  • Standard processing fees apply outside fee-free Giving Checkout
  • UK Gift Aid processing carries a 5% fee
  • Grow pricing varies with annual fundraising thresholds

Who it suits

JustGiving may suit charities and nonprofits seeking fundraising pages, campaign hubs, donation forms and reporting. The listed eligibility includes registered organisations in the UK, United States, Canada, Australia and New Zealand.

JustGiving in depth

Read the full write-up

Overview

JustGiving combines supporter-led fundraising with campaign tools for charities and nonprofits. It best suits organisations that want individual fundraising pages alongside branded campaigns and direct donation forms. Its breadth is useful, but the costs depend on how donations are collected and whether Gift Aid is reclaimed.

Key features

Supporters can build personalised fundraising pages, tell their own story and share the page using built-in tools. That makes JustGiving a natural fit for peer-to-peer appeals, where supporters bring their own networks; it is less compelling for an organisation looking only for a simple central donation form.

Charities can create branded campaign hubs that bring donations and connected fundraising pages together for an event, appeal, project or campaign. Giving Checkout adds customisable direct donation forms, with 0% processing and platform fees on direct donations. UK Gift Aid processing through Checkout still carries a 5% fee, so the fee advantage is clearest when direct donations are the main route and Gift Aid costs are acceptable.

Teams can save up to eight report templates, export selected data and collect donor opt-in information. The exports and opt-in collection support routine reporting and donor data work, though the template cap may be limiting for teams that need many distinct saved report formats. Integrations include Strava, Eventbrite, ACTIVE Works, Blackbaud products, Microsoft Dynamics 365 and Salesforce-related options, giving charities several ways to connect fundraising activity with event and CRM systems.

JustGiving says its fundraising pages have Tier 1 PCI security compliance and SSL; its campaign page also describes fraud protection and a regulated payment gateway. Giving Checkout identifies JustGiving as an Approved Payment Institution regulated by the FCA. These measures matter for organisations handling donations online, though they do not remove the need to compare fees and operational fit.

Pricing

Start costs nothing and has no monthly subscription fee. It is aimed at charities new to JustGiving and includes fundraising and campaign pages, Giving Checkout reports, donation widgets, Strava integration, and online and email support. Standard payment processing fees and a 5% Gift Aid reclaim fee apply, so free means no subscription rather than no fundraising costs. It is a sensible entry point for charities establishing a presence, but organisations with higher volumes or broader reporting needs may prefer Grow.

Grow is priced at £15 a month. The stated rate is £15/month (+vat) if you raise up to £15,000 per year (including gift aid), and £39/month (+vat) if you raise more than £15,000 (including gift aid) each year. There is no annual commitment. Grow includes standard payment processing fees, an optional 5% Gift Aid reclaim fee, reporting and supporter se[...]. The price step above £15,000 raised makes expected annual fundraising an important part of the choice. For either plan, the standard payment processing fee is 1.9% + £0.30, or 2.90% + £0.30 for donations in another currency; fee-free Giving Checkout direct donations are the exception. Giving Checkout also offers 24/7 assistance to anyone on the charity team.

JustGiving supports recurring donations and accepts cards and wallets. Registered charities and nonprofits in the UK, United States, Canada, Australia and New Zealand can join. The service began in 2000 and joined the Blackbaud family in 2017.

Platforms

JustGiving is available on web, Android and iOS, with an API also listed. That combination suits charities managing campaigns online while supporters use mobile devices, and gives technically equipped organisations an API route to connect systems.

Who it's for

JustGiving is strongest for eligible charities and nonprofits that need both supporter-led fundraising and centrally managed campaign pages, particularly when integrations such as Strava, Eventbrite or CRM options are useful. Start suits new charities that want the core fundraising setup without a monthly subscription. Grow is a better fit for teams that can justify a monthly fee for reporting and supporter features, provided the applicable revenue tier works for them.

It is less suitable for organisations that need a fee-free service across every donation route, or for fundraisers outside the eligible countries. Charities focused solely on direct donations should weigh Giving Checkout against its 5% UK Gift Aid processing fee and the standard charges that apply to other donation routes.

Pros and cons

Pros: Supporter pages and branded campaign hubs cover both individual and organisation-led fundraising, so charities can support several campaign styles in one service.

Pros: Giving Checkout direct donations have 0% processing and platform fees, which can reduce costs for charities that route donors through its forms.

Pros: Integrations span event, activity and CRM tools, while reporting includes exports and donor opt-in collection.

Cons: Standard donations incur processing fees, and UK Gift Aid reclaim or processing carries a 5% fee, so the no-subscription Start plan is not cost-free in practice.

Cons: Grow rises from £15/month (+vat) to £39/month (+vat) when annual fundraising exceeds £15,000 including Gift Aid, making the higher tier material for successful campaigns.

Cons: Reporting templates are capped at eight, which may constrain teams with numerous recurring reporting formats.

Alternatives

For a wider comparison, browse Nonprofit Crowdfunding Software. Ketto offers a free Bronze plan with automated story creation and an Android/iOS app, but a 3% payment gateway fee applies, alongside GST on its success fee. LaunchGood is another free-plan option with no platform fee, while card processing is 2.9% + 30¢ per transaction and checkout tips are optional. Milaap may suit fundraisers seeking a free fundraiser with zero platform fees and voluntary tipping, while actual payment processing charges still apply.

AdoptAClassroom.org is an alternative for eligible U.S. educators, with donations issued as online credit for marketplace or Teacher Choice purchases. Fundiful offers a free private-label crowdfunding option with no startup costs or monthly fees and no Fundiful percentage fee; card processor fees may apply. M-Changa has free fundraiser setup, but permits one active fundraiser per phone line and sets minimum balances for withdrawals.

FundRazr offers a no-platform-fee option with payment processing of 2.9% + $0.30 and says 95% of donors cover fees. ImpactGuru offers an Assisted plan priced at $3 as a one-time purchase on the amount raised, with customised story support and limited dashboard access.

Verdict

Choose JustGiving if your eligible charity needs supporter-led pages, branded campaigns and direct donation forms in one service, and can use Checkout to make its fee structure work. Look elsewhere if your priority is avoiding transaction or Gift Aid charges across donation routes, or if the Grow revenue-based price step would outweigh the reporting and supporter features you need.

Verdict

JustGiving offers fundraising pages and campaign tools for eligible charities and nonprofits, alongside reporting and integrations. Start has no monthly subscription fee, while transaction and Gift Aid fees can apply; Grow is listed from £15 a month under its stated terms.

Where Specifiction places it

Alternatives to JustGivingAll alternatives →