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Kustomer pricing

4 plans read from kustomer.com

Business (legacy seat-based plan)Priced on request Talk to SalesUnlimited conversations · 100 custom attributes · 500 RPM API rate limit · 5 brands Read 4 Oct 2026 · kustomer.com
EnterprisePriced on request Talk to Sales5M custom objects & tasks · 1,000 RPM API rate limit · 25 brands · 20 languages · 2 outbound webhooks · 10 inbound webhooks Read 4 Oct 2026 · kustomer.com
Professional (legacy seat-based plan)Priced on request Talk to SalesUnlimited conversations · 50 custom attributes · 300 RPM API rate limit · 1 brand Read 4 Oct 2026 · kustomer.com
UltimatePriced on request Talk to Sales100M custom objects & tasks · 2,000 RPM API rate limit · 300 brands · all languages · 5 outbound webhooks · 20 inbound webhooks Read 4 Oct 2026 · kustomer.com

In short

  • Kustomer has a free plan (Business (legacy seat-based plan)).
  • 4 plans are priced on request (Business (legacy seat-based plan), Enterprise, Professional (legacy seat-based plan), Ultimate).

What the alternatives costAll alternatives →

ToolFromFree planFree trial
Voiceflow$81/moYesYes
Intercom$0.99/moNoYes
Capacity—NoNo
Stept$19/moYesNo
Enjo AI Support Agent$95/moYesNo
Kore.ai—NoYes
Gorgias—NoYes
Klaviyo—YesNo