Bilr From $33.99/mo 9.1 Visit Laurel
laurel.ai
What it is
Laurel captures work activity and billable time for professional services firms, then uses that information to support timekeeping and billing review. AI-generated narratives help users prepare time entries, and billing tools flag out-of-scope time before it is written off. The system checks outside counsel guidelines when entries are made, allowing issues to be addressed before billing. Activity capture connects with Microsoft Teams, Zoom, and Webex; practice management connections include Aderant, Elite Enterprise, Elite 3E, Prolaw, and Practice Engine. Laurel Mobile supports speaking work into entries, moving activities to a timesheet, and running a lock-screen timer. The API uses OAuth 2.0 client credentials with read-only or read/write permissions. Laurel states SOC 2 Type 2 and ISO 42001 certifications, GDPR, CCPA, and HIPAA compliance support, and encryption in transit and at rest. It also offers in-region storage, customer-managed encryption keys, and single-tenant AI without public LLMs. Pricing is on request.
Spec sheet
- What it does
- Laurel is a work-intelligence platform for professional-services firms that records activities and turns them into timesheets, profitability data, AI ROI and pricing insight.Read 15 Oct 2026 · linkedin.com
- Purpose
- Laurel captures work activity and billable time, then provides work intelligence for professional services firms.Read 3 Oct 2026 · laurel.ai
- API
- Laurel provides API credentials using OAuth 2.0 client credentials, with read-only and read/write permissions.Read 3 Oct 2026 · help.laurel.ai
- Integrations
- Laurel lists Microsoft Teams, Zoom, and Webex for capture, and supports practice management connections including Aderant, Elite Enterprise, Elite 3E, Prolaw, and Practice Engine.Read 3 Oct 2026 · help.laurel.ai
- Mobile apps
- Laurel provides native iOS and Android apps using the same entries as the desktop platform.Read 15 Oct 2026 · help.laurel.ai
- Security
- Laurel states it has SOC 2 Type 2 and ISO 42001 certifications and supports GDPR, CCPA, and HIPAA compliance.Read 3 Oct 2026 · laurel.ai
- Compliance
- Laurel says it enforces outside counsel guidelines at the point of entry so issues can be fixed before billing.Read 3 Oct 2026 · laurel.ai
- Support
- Laurel directs customers to its Help Center for product and implementation support resources.Read 3 Oct 2026 · laurel.ai
- Headquarters
- San Francisco, California, United StatesRead 28 Sep 2026 · laurel.ai
- Founded
- 2018Read 28 Sep 2026 · laurel.ai
- AI isolation
- The home page states that Laurel uses no public LLMs, offers single-tenant AI and supports bring-your-own-key encryption.Read 15 Oct 2026 · laurel.ai
- AI privacy
- Laurel says it does not use public LLMs and provides single-tenant AI.Read 3 Oct 2026 · laurel.ai
- AI Suggestions
- Suggestions predicts matters and relevant activities for each day and prepares draft entries for confirmation.Read 15 Oct 2026 · help.laurel.ai
- API documentation
- Public API documentation is hosted at developer.laurel.ai and includes identity, time and ingestion service endpoints.Read 15 Oct 2026 · developer.laurel.ai
- Automated timekeeping
- The platform captures work at its source and generates compliant billing narratives with AI.Read 15 Oct 2026 · laurel.ai
- Billing
- Its billing tools review bills and flag out-of-scope time before entries are written off.Read 3 Oct 2026 · laurel.ai
- Company facts
- LinkedIn lists Laurel as privately held, founded in 2018, headquartered in San Francisco and employing 51–200 people.Read 15 Oct 2026 · linkedin.com
- Compliance claims
- Laurel lists ISO 42001, SOC 2 Type 2, CCPA, GDPR and HIPAA compliance.Read 15 Oct 2026 · laurel.ai
- Compliance controls
- Administrators can configure billing rules, restricted words, narrative limits and enforcement levels from alert through blocking.Read 15 Oct 2026 · help.laurel.ai
- Custom connectors
- Firms can build connectors for unsupported billing systems by importing clients, matters, users and time data through Laurel APIs.Read 15 Oct 2026 · developer.laurel.ai
- Data protection
- Laurel says data is encrypted in transit and at rest and offers in-region storage and customer-managed encryption keys through BYOK.Read 3 Oct 2026 · laurel.ai
- Data residency
- Laurel offers in-region storage and customer-managed encryption keys through BYOK.Read 15 Oct 2026 · laurel.ai
- Desktop support
- The locally installed Laurel Desktop Assistant supports Windows 10 and 11; Unix and Macintosh users can use Laurel in a supported browser without that assistant.Read 3 Oct 2026 · help.laurel.ai
- Documentation and support
- Laurel maintains a searchable Help Center, technical implementation guides and in-app support messaging.Read 15 Oct 2026 · help.laurel.ai
- Funding news
- Laurel announced a $100 million Series C led by IVP on June 10, 2025, with participation from GV and 01A.Read 15 Oct 2026 · laurel.ai
- Hardware requirements
- Laurel lists a multicore x64 processor, at least 8 GB RAM and at least 100 GB storage, preferably SSD.Read 15 Oct 2026 · help.laurel.ai
- Hosting model
- The security page describes Laurel as true SaaS and says customers do not need servers or services in their own data centers.Read 15 Oct 2026 · laurel.ai
- Independent company report
- Fortune reported that Laurel had 59 employees in June 2025 and originated in 2016 as Time by Ping before becoming Laurel.Read 15 Oct 2026 · fortune.com
- Limit: deployment bugs
- A legaltech commenter said a large-firm pilot was cancelled after extensive bugs and a perception that the client was performing quality assurance.Read 15 Oct 2026 · reddit.com
- Limit: narrative accuracy
- Users report that AI-generated narratives can be poor, require substantial editing and may mishandle billing conventions.Read 15 Oct 2026 · reddit.com
- Limit: performance
- A paralegal reported that Laurel consumed substantial server resources and required an additional server in that firm’s deployment.Read 15 Oct 2026 · reddit.com
- Limit: workflow complexity
- A Reddit reviewer said frequent task switching produced many captured items to sort, with confusing interval edits and inability to unreleased entries.Read 15 Oct 2026 · reddit.com
- Mac and Unix use
- Macintosh and Unix users access Laurel through a supported browser without the Desktop Assistant.Read 15 Oct 2026 · help.laurel.ai
- Maker identity
- The privacy policy identifies the company as Time By Ping, Inc., doing business as Laurel.Read 15 Oct 2026 · laurel.ai
- Matter classification
- Captured events are assigned to clients and matters using content, context and work history, with ambiguous assignments sent for review.Read 15 Oct 2026 · laurel.ai
- Mobile
- Laurel Mobile supports speaking work into time entries, moving activities into a timesheet, and running a timer from the lock screen.Read 3 Oct 2026 · laurel.ai
- Mobile limitation
- Mobile does not capture activity performed on the phone; activity capture occurs on desktop.Read 15 Oct 2026 · help.laurel.ai
- Mobile offline mode
- The mobile app permits creating, editing and deleting entries offline and synchronizes when connectivity returns.Read 15 Oct 2026 · help.laurel.ai
- Multi-layer capture
- Laurel records activity across applications, devices and cloud services, including email, documents, meetings and websites.Read 15 Oct 2026 · laurel.ai
- Named integrations
- Administrative integrations include Microsoft Teams, Zoom, Webex, Microsoft identity services and practice-management-system billing connections.Read 15 Oct 2026 · help.laurel.ai
- Narrative generation
- Laurel drafts billing descriptions according to client guidelines and the professional’s writing style.Read 15 Oct 2026 · laurel.ai
- Praise: recovered time
- Reddit users report that Laurel captures previously missed time and can add roughly an hour or more per week for some users.Read 15 Oct 2026 · reddit.com
- Praise: usability
- Independent Reddit comments describe Laurel’s user experience as better than legacy tools, with automatic codes and narratives aligned to billing guidelines.Read 15 Oct 2026 · reddit.com
- Profitability intelligence
- The Work Engine reports profitability, time by person and department, tool usage and work activity.Read 15 Oct 2026 · laurel.ai
- Public API
- Laurel exposes an API using OAuth 2.0 client-credentials authentication with short-lived bearer tokens and read or read-write permissions.Read 15 Oct 2026 · help.laurel.ai
- Rating on Apple App Store
- No rating overview because the app has insufficient ratings or reviewsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviewsRead 15 Oct 2026 · capterra.com
- Security encryption
- Laurel says data is encrypted in transit and at rest and that SSO is supported.Read 15 Oct 2026 · laurel.ai
- Timekeeping
- Laurel uses captured activity and AI-generated narratives to help users create time entries.Read 3 Oct 2026 · laurel.ai
- Timers
- Timers synchronize across web, desktop and mobile, support one-click starts and can carry matters into the next day.Read 15 Oct 2026 · help.laurel.ai
- Users
- Laurel is purpose-built for legal, accounting, and consulting professional services teams.Read 3 Oct 2026 · laurel.ai
- Windows requirements
- The installed Desktop Assistant supports Windows 10 and 11 and requires .NET Framework 10 or newer.Read 15 Oct 2026 · help.laurel.ai
Plans and prices
Laurel Priced on request one price for everything · contact Laurel for a demo Read 15 Oct 2026 · laurel.ai
Strong points and limits
Strong points
- AI-generated narratives support time entry.
- Flags out-of-scope time before write-off.
- Lists Teams, Zoom, and Webex capture.
- Mobile app supports voice entry and timers.
- Offers in-region storage and customer-managed keys.
Limits
- Pricing is available only on request.
- Desktop Assistant supports Windows 10 and 11.
- Unix and Macintosh users lack Desktop Assistant.
Who it suits
Laurel is designed for legal, accounting, and consulting professional services teams that need activity capture, timekeeping, and billing controls. Mobile entry, practice management connections, and an API may suit teams with varied workflows.
Verdict
Laurel brings activity capture, time entry, and billing checks together for professional services firms. Pricing requires contacting Laurel, and its installed desktop assistant is limited to Windows 10 and 11.
Where Specifiction places it
- Legal Time Tracking Software#7 of 248.3
