ManageEngine RecoveryManager Plus
manageengine.com
What it is
ManageEngine RecoveryManager Plus is a web-based enterprise backup product for Active Directory, Microsoft Entra ID, Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive. For Microsoft 365, it backs up and restores Exchange Online mailboxes, SharePoint Online sites and libraries, and OneDrive for Business files and folders. Scheduled incremental backups can capture changes since the previous cycle. Configurable retention and selective restoration let users recover chosen mailbox items or documents. Backups can go to local repositories, NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi, and other S3-compatible repositories. The product supports immutable cloud backups in several of those services and can forward audit logs to a syslog server. It also supports two-factor authentication and single sign-on, and records timestamped application logs. The software installs on Windows Server or Windows 7 and above, then opens in a web browser. A free edition and fully functional 30-day trial are available. Annual paid plans are listed for specific components and capacities, including Exchange, Active Directory, SharePoint/Teams, OneDrive, Google Workspace, and WorkDrive.
Spec sheet
- What it does
- RecoveryManager Plus is a web-based backup and recovery system for Active Directory, Entra ID, Microsoft 365, on-premises Exchange, Google Workspace and Zoho WorkDrive.Read 21 Oct 2026 · manageengine.com
- Purpose
- RecoveryManager Plus is a web-based enterprise backup solution for Active Directory, Microsoft Entra ID, Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive.Read 29 Sep 2026 · manageengine.com
- Security
- The product supports two-factor authentication and single sign-on, and captures timestamped application logs.Read 29 Sep 2026 · manageengine.com
- Support
- The product support area offers email assistance, live chat, forums, update checking and log submission.Read 21 Oct 2026 · manageengine.com
- Active Directory backup
- It backs up AD objects, schema changes, domain controllers and maintains versions for point-in-time recovery.Read 21 Oct 2026 · manageengine.com
- AD granular restore
- Administrators can restore complete objects or selected attributes such as group membership and passwords.Read 21 Oct 2026 · manageengine.com
- Database support
- The product bundles PostgreSQL and also supports Microsoft SQL Server as its database.Read 21 Oct 2026 · download.manageengine.com
- Delegated administration
- Technician roles such as auditor, operator and administrator can be assigned with different privileges.Read 21 Oct 2026 · manageengine.com
- Deployment and platform
- RecoveryManager Plus is installed on Windows Server or Windows 7 and above, and its client opens in a web browser.Read 29 Sep 2026 · manageengine.com
- Documentation
- The help center contains setup, licensing, workload administration, permissions, security and recovery procedures.Read 21 Oct 2026 · manageengine.com
- Encryption
- Backup data can be compressed and encrypted with AES-256.Read 21 Oct 2026 · manageengine.com
- Exchange restore
- Exchange backups support whole-mailbox, item-level, cross-user and cross-organization restoration.Read 21 Oct 2026 · marketplace.microsoft.com
- Immutable backups
- The vendor describes immutable cloud backups in Azure Blob Storage, AWS S3, Wasabi, and other S3-compatible repositories as protection against ransomware.Read 29 Sep 2026 · manageengine.com
- Immutable storage
- The product supports immutable backup repositories in Azure Blob Storage, AWS S3, Wasabi and other S3-compatible storage.Read 21 Oct 2026 · manageengine.com
- Incremental backups
- Scheduled jobs back up changes since the previous cycle for supported workloads.Read 21 Oct 2026 · manageengine.com
- Installation model
- The Windows installer can run RecoveryManager Plus as an application or Windows service and uses port 8090 by default.Read 21 Oct 2026 · manageengine.com
- Latest release
- Build 6330, released September 29, 2026, migrated Exchange Online connectivity from EWS to Microsoft Graph and added SAML SSO.Read 21 Oct 2026 · manageengine.com
- Legal entity
- Crunchbase lists the legal name as Zoho Corporation Pvt. Ltd.Read 21 Oct 2026 · crunchbase.com
- License limits
- The vendor says Exchange pricing is based on user mailboxes and does not restrict other mailbox types; SharePoint Online and Teams licensing is based on site count.Read 29 Sep 2026 · manageengine.com
- Licensing model
- Standard licensing is an annual subscription metered separately by AD/Entra objects, mailboxes, sites or cloud users.Read 21 Oct 2026 · manageengine.com
- Limit: deployment information
- GetApp lists deployment details as not provided by the vendor.Read 21 Oct 2026 · getapp.co.uk
- Limit: licensing overage
- When AD or Entra objects exceed licensed limits, settings edits, manual backups, bulk restores, rollback and adding domains or tenants are disabled.Read 21 Oct 2026 · manageengine.com
- Limit: review coverage
- GetApp and Capterra currently show no user reviews, so independent product-specific sentiment is sparse.Read 21 Oct 2026 · getapp.co.uk
- Maker founded
- ManageEngine says it has operated in enterprise IT management since 2002.Read 21 Oct 2026 · manageengine.com
- Maker LinkedIn facts
- LinkedIn lists ManageEngine as privately held, founded in 2002, headquartered in Del Valle, Texas, with 5,001–10,000 employees.Read 21 Oct 2026 · linkedin.com
- Maker relationship
- ManageEngine is the enterprise IT-management division of Zoho Corporation.Read 21 Oct 2026 · manageengine.com
- Maker size
- ManageEngine states that more than 4,000 employees work on its products.Read 21 Oct 2026 · manageengine.com
- Microsoft 365 coverage
- Microsoft 365 protection includes Exchange Online, SharePoint Online, OneDrive for Business and Teams data.Read 21 Oct 2026 · manageengine.com
- Multiple tenants
- Multiple Microsoft 365 tenants can be administered from one console.Read 21 Oct 2026 · manageengine.com
- Owner funding
- Crunchbase describes Zoho as a private company founded in 1996 by Sridhar Vembu; Zoho’s own history says it has operated without external funding.Read 21 Oct 2026 · crunchbase.com
- Praise: G2 reviewers
- Reviewers praised broad application coverage, an understandable interface, dashboard visibility and easy recovery.Read 21 Oct 2026 · g2.com
- Proprietary licence
- The end-user agreement grants Zoho a non-exclusive, non-transferable licence, indicating proprietary software rather than open source.Read 21 Oct 2026 · manageengine.com
- PST export
- Mailboxes or selected mailbox items can be exported to PST, and exported PSTs can be split into smaller files.Read 21 Oct 2026 · manageengine.com
- Public API
- The product exposes REST API URLs; its architecture documentation shows Microsoft Graph API use for Entra ID restoration.Read 21 Oct 2026 · download.manageengine.com
- Rating on Capterra
- 0.0 out of 5 from 0 reviews.Read 21 Oct 2026 · capterra.com
- Rating on G2
- 4.8 out of 5 from 4 reviews.Read 21 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 4.6 out of 5 from 0 reviews on the ManageEngine vendor page.Read 21 Oct 2026 · gartner.com
- Rating on GetApp
- 0 out of 5 from 0 reviews.Read 21 Oct 2026 · getapp.com
- Rating on Microsoft Marketplace
- 4.8 out of 5 from 4 ratings.Read 21 Oct 2026 · marketplace.microsoft.com
- Rating on Software Advice
- 4.7 out of 5 from 94 ratings.Read 21 Oct 2026 · softwareadvice.com
- Recent feature release
- Build 6320 added AD site/subnet backup, Entra local administrator password backup and additional Entra policy types.Read 21 Oct 2026 · manageengine.com
- Retention and recovery
- The product supports configurable backup retention and restoration of selected mailbox items or documents.Read 29 Sep 2026 · manageengine.com
- Security advisory
- ManageEngine disclosed a critical authentication-bypass vulnerability affecting REST API URLs in builds up to 6041 and recommended build 6402.Read 21 Oct 2026 · manageengine.com
- SIEM integration
- Exchange Online, SharePoint, OneDrive and Teams audit logs can be forwarded to a syslog server.Read 21 Oct 2026 · manageengine.com
- Storage integrations
- Backups can be stored locally, on NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi and compatible S3 repositories.Read 21 Oct 2026 · manageengine.com
- Storage options
- Backups can be stored in local repositories, NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi, and other S3-compatible repositories.Read 29 Sep 2026 · manageengine.com
- System requirements
- Supported hosts include Windows Server 2008 through 2025 and Windows 7 or later, with 8 GB RAM minimum and 2.4 GHz four-core minimum hardware.Read 21 Oct 2026 · manageengine.com
- Third-party integrations
- The vendor says third-party integrations are not imposed by default and their setup and data interchange are the customer's responsibility.Read 29 Sep 2026 · manageengine.com
- Trial and support
- The download page offers a fully functional 30-day trial without a credit card and registration for free technical support.Read 29 Sep 2026 · manageengine.com
Plans and prices
Strong points and limits
Strong points
- Covers Microsoft 365 mailboxes, sites, and OneDrive files
- Supports incremental backups and selected-item restoration
- Offers local, NAS, and cloud storage destinations
- Can forward audit logs to a syslog server
- Includes a fully functional 30-day trial
Limits
- Installs on Windows Server or Windows 7 and above
- Some component licenses are based on mailboxes or sites
- Third-party integration setup and data interchange are the customer's responsibility
Who it suits
It suits organizations that need backup and recovery across Microsoft 365 and other listed directory, mail, and workspace systems. Teams can choose component-specific licensing based on mailbox or site counts.
ManageEngine RecoveryManager Plus in depth
Read the full write-up
Overview
ManageEngine RecoveryManager Plus is a backup and recovery product for directory services, business suites, and file services. It suits organizations protecting Microsoft 365 alongside systems such as Active Directory, Google Workspace, or Zoho WorkDrive. Its breadth is useful, but component-based licensing makes it important to match the plan to the workloads and recovery needs.
Key features
Microsoft 365 coverage includes backup and restore for Exchange Online mailboxes, SharePoint Online sites and libraries, and OneDrive for Business files and folders; Teams backup is supported too. Scheduled incremental backups capture mailbox and site changes since the prior cycle, which can avoid repeating unchanged data. Configurable retention and recovery of selected mailbox items or documents favor targeted restores, while point-in-time restore adds another recovery option.
Storage choices include local repositories, NAS, Azure Blob Storage, Azure Files, AWS S3, Wasabi, and other S3-compatible repositories. Immutable backups are supported in Azure Blob Storage, AWS S3, Wasabi, and other S3-compatible repositories, a useful ransomware safeguard for organizations able to manage those destinations. Audit logs can be sent to a syslog server for centralized monitoring. Two-factor authentication, single sign-on, and timestamped application logs round out the security and oversight controls.
The operational trade-off is that third-party integrations are not imposed by default, and customers are responsible for setting them up and handling data interchange. That suits teams comfortable owning integration work; it is less attractive when a turnkey connection is a priority.
Pricing
The free edition costs nothing and is tightly capped: one Active Directory domain, deleted-object backup and restore, 10 Exchange mailboxes, 10 Google Workspace mailboxes, one WorkDrive user, two SharePoint/Teams sites, and one OneDrive site. It is a sensible way to cover a small footprint or evaluate a narrow set of workloads, but the quotas are too low for broad organizational coverage.
The download page offers a fully functional 30-day trial without a credit card, plus registration for free technical support. Paid options are annual subscriptions organized by product component and capacity:
Zoho WorkDrive Standard — 10 users: $95 a year for 10 users.
Exchange/Exchange Online Standard — export to PST, 100 mailboxes: $295 a year for 100 mailboxes, with PST export only.
Active Directory Standard — 250 user objects: $475 a year for the AD component.
OneDrive for Business Standard — 100 sites: $495 a year for 100 sites.
SharePoint Online/Microsoft Teams Standard — 25 sites: $495 a year for 25 sites.
Exchange/Exchange Online Standard — backup and restoration, 100 mailboxes: $495 a year for 100 mailboxes, including backup, restoration, and PST export.
Google Workspace Standard — 100 users: $595 a year for 100 users.
The cheaper Exchange option is specifically for PST export, not backup and restoration; paying more adds those recovery functions. Exchange pricing is based on user mailboxes and does not restrict other mailbox types, while SharePoint Online and Teams licensing is based on site count. Because licenses are component-specific, organizations covering multiple services may need several plans rather than one broad subscription.
Platforms
RecoveryManager Plus is self-hosted and web-based, and runs on Windows Server or Windows 7 and above; users open its client in a browser. This suits organizations able to provide a Windows installation, but not teams seeking a standalone macOS or Linux deployment.
Who it's for
It is a strong fit for organizations that need backup and granular recovery across Microsoft 365 and one or more of Active Directory, Microsoft Entra ID, Google Workspace, on-premises Exchange, or Zoho WorkDrive. The choice of local and cloud repositories also helps teams fit storage to their own infrastructure. It is a weaker fit for buyers who want one undifferentiated license across services or do not want to manage integrations and storage destinations.
Pros and cons
Pros: Broad coverage spans identity systems, Microsoft 365, Google Workspace, on-premises Exchange, and Zoho WorkDrive.
Pros: Incremental backups, configurable retention, selected-item recovery, and point-in-time restore offer practical control over backup and recovery.
Pros: Local, NAS, and multiple cloud storage choices include immutable backup support for several object-storage destinations.
Cons: The free edition's small mailbox, user, and site caps limit its usefulness for larger environments.
Cons: Component-based plans and differing mailbox, user-object, and site quotas require careful license planning.
Cons: Customers own third-party integration setup and data interchange, adding operational work.
Alternatives
For a broader comparison of products in this category, see Microsoft 365 Backup Software.
Consider VM Backup instead if protecting virtual machines is the priority: its free edition covers two VMs per host, and its platforms include Linux as well as Windows and self-hosted deployment.
BDRShield is another freemium option, with web, Windows, Linux, and macOS platforms and subscription terms that can be monthly, annual, or multi-year.
Choose Druva Endpoint Data Protection when endpoint protection is the focus; it is a paid product with a free trial and Linux, macOS, web, and Windows platforms.
Spanning Backup offers a single all-inclusive plan with unlimited backup retention and volume pricing, and may suit buyers who prefer that structure.
Veeam Agent for Mac is the Mac-specific alternative; its free edition is limited to one backup job and does not back up directly to object storage.
CubeBackup has an Education / Non-profit plan at $2 a year, billed at $2 / user / year; it may be relevant to those organizations, though backups for Shared drives, Microsoft Teams, and SharePoint sites are free-plan exclusions.
Datto Endpoint Backup for Windows uses consumption-based pricing tied to storage used, which may suit buyers who prefer usage-based billing.
SysCloud Backup is a web-based paid alternative with plans for services including Slack, Salesforce, Google Workspace, Microsoft 365, and Box.
Verdict
Choose RecoveryManager Plus if you need recoverable coverage across Microsoft 365 and adjacent directory or collaboration services, and can plan component licenses and manage your own integrations. Its broad workload coverage, granular recovery, and flexible storage are the main reasons to choose it. Look elsewhere if a unified license or fully managed integrations matter more than that breadth.
Verdict
RecoveryManager Plus states the systems it covers, Microsoft 365 recovery scope, storage choices, and deployment requirements. Its free edition and trial are available, while paid annual options are organized by component and capacity.
Where Specifiction places it
- Microsoft 365 Backup Software#4 of 258.9