N-able Take Control

Spec sheet

Purpose

N-able Take Control is remote support software designed to help resolve customer device issues remotely.Read 11 Oct 2026 · n-able.com

Intended users

N-able presents Take Control as a remote support tool for MSPs and IT businesses supporting customer devices.Read 11 Oct 2026 · n-able.com

Free plan

NoRead 20 Sep 2026 · n-able.com

Trial

Prospective customers must register to activate a free 30-day trial before downloading.Read 11 Oct 2026 · n-able.com

Integrations

Take Control integrates with N-sight RMM and N-central for remote connections and file transfers, and with Passportal for password injection.Read 11 Oct 2026 · n-able.com

Mobile apps

YesRead 20 Sep 2026 · n-able.com

Security

The security guide says sessions use AES-256 CTR with HMAC-SHA256 and ephemeral Diffie–Hellman key exchange, and that session commands are digitally signed.Read 11 Oct 2026 · documentation.n-able.com

Compliance

The security guide lists data-center certifications including HIPAA, FIPS, ISO 27001, ISO 9001, NIST 800-53, PCI-DSS, and SOC 1 and SOC 2 Type II.Read 11 Oct 2026 · documentation.n-able.com

Headquarters

Burlington, Massachusetts, USARead 4 Oct 2026 · n-able.com

Founded

2000Read 4 Oct 2026 · n-able.com

Access mode

bothRead 20 Sep 2026 · n-able.com

Auditing

The security guide says session actions are logged, video recording can be made mandatory, and Windows sessions are recorded in the machine’s Event Viewer.Read 11 Oct 2026 · documentation.n-able.com

Core features

The product page lists live chat, file transfers, device troubleshooting tools, and connections typically in under eight seconds.Read 11 Oct 2026 · n-able.com

File transfer

YesRead 20 Sep 2026 · n-able.com

Managed devices

50Read 20 Sep 2026 · n-able.com

Platform support

N-able lists Windows, Mac, Linux, iOS, and Android support, with native iOS and Android technician apps.Read 11 Oct 2026 · n-able.com

Plus features

Take Control Plus adds batch scripting, registry editing, Secrets Vaults, real-time session monitoring, surveys, and technician performance reporting.Read 11 Oct 2026 · n-able.com

Security controls

N-able lists multi-factor authentication, IP access controls, and idle-session timeouts among Take Control security features.Read 11 Oct 2026 · n-able.com

Session recording

YesRead 20 Sep 2026 · n-able.com

Support during trial

N-able says trial users can access technical support and do not need a credit card to get started.Read 11 Oct 2026 · n-able.com

Support modes

It provides attended support through downloaded applets and unattended support through installed agents.Read 11 Oct 2026 · n-able.com

Supported platforms

Windows,macOS,Linux,iOS,AndroidRead 20 Sep 2026 · n-able.com

Plans and prices

Every N-able Take Control plan and price →

Where Specifiction places it

• Remote desktop software#31 of 1358.6
• Unattended Remote Access Software#8 of 298.3
• Remote Desktop Access Software#9 of 288.3
• Remote Support Software#16 of 498.3
• Remote support tools#24 of 478.2