NCR Counterpoint

Spec sheet

Purpose

NCR Counterpoint is retail point-of-sale and inventory-management software for retailers ranging from one location to hundreds.Read 12 Oct 2026 · investor.ncr.com

Product

NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, and sales history.Read 11 Oct 2026 · userportal.counterpointpos.com

Intended users

NCR describes Counterpoint as a retail management solution for merchants of all sizes, with the product overview emphasizing specialty retail.Read 11 Oct 2026 · userportal.counterpointpos.com

Integrations

NCR lists separate support contacts for its Counterpoint email-marketing, ecommerce, mobile-alert, mobile-POS, and gateway offerings.Read 12 Oct 2026 · retailapps.counterpoint.ncrvoyix.com

Security

NCR describes Counterpoint reporting as having multiple levels of security.Read 12 Oct 2026 · investor.ncr.com

Support

NCR directs Counterpoint customers to contact their assigned partner for support.Read 12 Oct 2026 · ncr.com

Headquarters

Atlanta, Georgia, USARead 28 Sep 2026 · ncr.com

Founded

1884Read 28 Sep 2026 · ncr.com

Company headquarters

NCR Voyix’s About page identifies Atlanta as its global headquarters.Read 12 Oct 2026 · ncrvoyix.com

Database

The SQL version is based on Microsoft SQL Server and is described as scaling from single-user systems to enterprises with hundreds of users.Read 11 Oct 2026 · userportal.counterpointpos.com

Ecommerce

NCR describes CPOnline as an ecommerce option integrated with Counterpoint, allowing online orders to flow into the POS.Read 11 Oct 2026 · userportal.counterpointpos.com

Employee permissions

YesRead 20 Sep 2026 · ncr.com

Inventory

It provides customized on-demand inventory management and integrates inventory data across locations.Read 12 Oct 2026 · investor.ncr.com

Inventory management

YesRead 20 Sep 2026 · ncr.com

Mobile access

NCR says retailers can access sales and inventory information on a mobile app, and data feedback on web devices.Read 12 Oct 2026 · investor.ncr.com

Mobile limitation

CPMobile cannot be used when multiple instances of Counterpoint are installed on the server, and dial-up credit-card processing is unsupported.Read 12 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

Mobile POS

Counterpoint Mobile supports item and customer lookup, inventory counts, and sales on iPhone, iPod Touch, or iPad over wireless or cellular networks.Read 11 Oct 2026 · userportal.counterpointpos.com

Mobile requirements

NCR’s CPMobile 2.6.2 requirements specify an iPhone, iPod Touch, or iPad running iOS 11 or iOS 12 and Counterpoint V8.4.6.10 or later.Read 12 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

Multi-location support

YesRead 20 Sep 2026 · ncr.com

Offline mode

YesRead 20 Sep 2026 · ncr.com

Offline operation

Offline mode can let workstations continue entering tickets and orders while disconnected from the database server, with automatic synchronization after reconnection; the document says Offline V2 is required.Read 11 Oct 2026 · userportal.counterpointpos.com

Payments

CPMobile point-of-sale credit-card transactions require NCR Secure Pay or NCR Counterpoint Gateway.Read 12 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

POS and loyalty

The product includes touchscreen point-of-sale and built-in customer loyalty.Read 12 Oct 2026 · investor.ncr.com

Purchasing

Automated purchasing and sales tools support forecasting, purchasing, and inventory control.Read 12 Oct 2026 · investor.ncr.com

Retail workflows

The POS supports retail, wholesale, mail-order, and ecommerce businesses, including sales, returns, orders, and layaways.Read 11 Oct 2026 · userportal.counterpointpos.com

Sales reporting

The product offers web-based real-time reporting and configurable reports.Read 12 Oct 2026 · investor.ncr.com

Sales reporting

YesRead 20 Sep 2026 · ncr.com

Security monitoring

NCR’s CPOnline price list says its hosting fee included monthly vulnerability scans performed by Coalfire Systems; that document lists prices effective August 25, 2008.Read 11 Oct 2026 · userportal.counterpointpos.com

Plans and prices

Every NCR Counterpoint plan and price →

Where Specifiction places it

• Point-of-Sale Software#33 of 1138.3
• Shop Management software#10 of 257.9