NetSupport Manager

netsupportmanager.com

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Spec score 8.3 #50 of 135 in Remote desktop software

Spec sheet

Purpose: NetSupport Manager is on-premises remote support software for remotely accessing and managing PCs, servers and users across locations and networks.Read 9 Oct 2026 · netsupportmanager.com
Intended users: NetSupport says its solutions serve education and corporate sectors and describes Manager as a tool for IT teams supporting users and devices.Read 9 Oct 2026 · netsupportsoftware.com
Free plan: NoRead 22 Sep 2026 · netsupportmanager.com
Trial: The free trial lasts 30 days, supports up to 10 PCs, includes all product features, requires no credit card and carries no obligation at the end.Read 9 Oct 2026 · netsupportmanager.com
Security: The maker describes configurable encryption up to 256-bit AES, SSL/TLS certificates, operator two-factor authentication, user authorization and activity logging.Read 9 Oct 2026 · netsupportmanager.com
Headquarters: Market Deeping, Peterborough, PE6 8NE, United KingdomRead 28 Sep 2026 · netsupportmanager.com
Founded: 1989Read 28 Sep 2026 · netsupportmanager.com
Communications: Technicians can chat with multiple users by text or audio, send targeted or broadcast messages, and receive user help requests when enabled.Read 9 Oct 2026 · netsupportmanager.com
Directory integration: NetSupport Manager can validate inbound users against NT user profiles and Active Directory profiles, and provides Active Directory templates for client configurations.Read 9 Oct 2026 · netsupportmanager.com
File transfer: The product transfers files between computers, supports drag and drop, and can distribute files or folders to multiple workstations at once.Read 9 Oct 2026 · netsupportmanager.com
Network connectivity: It supports LAN, WAN and internet connections using TCP/IP or HTTP, and includes a Gateway for remote connections across secure firewalled networks.Read 9 Oct 2026 · netsupportmanager.com
Platform support: The maker lists Windows, Mac, legacy Linux and mobile device support, with iOS and Android devices available for mobile control or as Android clients.Read 9 Oct 2026 · netsupportmanager.com
Remote control: Technicians can watch, share or control remote screens, keyboards and mice, and view multiple connected screens using real-time thumbnails.Read 9 Oct 2026 · netsupportmanager.com
Session recording: YesRead 22 Sep 2026 · netsupportmanager.com
Support and training: The maker says technical support and training are included with licensing, and offers free support on weekdays from 9am to 5pm across global time zones.Read 9 Oct 2026 · netsupportmanager.com
Supported platforms: desktopRead 22 Sep 2026 · netsupportmanager.com
System management: It provides hardware and software inventory, process and service views, remote power and restart controls, and PowerShell command execution.Read 9 Oct 2026 · netsupportmanager.com

Plans and prices

Perpetual licence Price not published Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included Read 9 Oct 2026 · netsupportmanager.com

Subscription licence Priced on request Licence count and pricing tailored to organisation requirements; no implementation fees; support and training included Read 9 Oct 2026 · netsupportmanager.com

Every NetSupport Manager plan and price →