NiCE Quality Management pricing
5 plans read from nice.com
Omnichannel Suite$110 a month monthly billing in arrearsQuality Management is listed under Workforce Empowerment. Read 19 Sep 2026 · nice.com
Essential Suite$135 a month monthly billing in arrearsQuality Management is listed under Workforce Empowerment. Read 19 Sep 2026 · nice.com
Core Suite$169 a month monthly billing in arrearsQuality Management is listed under Workforce Empowerment. Read 19 Sep 2026 · nice.com
Complete Suite$209 a month monthly billing in arrearsQuality Management is listed under Workforce Empowerment. Read 19 Sep 2026 · nice.com
Ultimate Suite$249 a month monthly billing in arrears; additional session-based pricing shown$0.25 per session is also shown on the pricing page. · Quality Management is listed under Workforce Empowerment. Read 19 Sep 2026 · nice.com
In short
- NiCE Quality Management lists no free plan.
- Paid plans published: 5, from $110 a month.
What the alternatives costAll alternatives →
| Tool | From | Free plan | Free trial |
|---|---|---|---|
| Agentforce Contact Center | $50/mo | No | Yes |
| MaestroQA | $185/mo | Yes | Yes |
| MaxContact Auto QA | £80/mo | No | Yes |
| Microsoft Dynamics 365 Sales | $4/mo | No | Yes |
| Cresta | $12,500/mo | No | No |
| Scorebuddy Conversation Analytics | $24/mo | No | Yes |
| Voxjar | $90/mo | Yes | Yes |
| Call Optix | $149/mo | No | Yes |