Tech riderRev. 20 Sept 2026
NiCE Quality Management
- 1Runs onWeb
- 2Costspaid from $110/mo
- 3Real-time monitoringYes
- 4Speech analyticsYes
- 5Sentiment analysisYes
- 6Quality scorecardsYes
6 lines stated Written from the maker's own pages: nice.com
Overview
NiCE Quality Management is ranked #19 of 32 in contact center analytics software on Specifiction. It runs on Web. There is no free plan. Paid plans start at $110/mo.
NiCE Quality Management plans and pricing
All plansOmnichannel Suite $110/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Essential Suite $135/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Core Suite $169/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Complete Suite $209/mo monthly billing in arrears Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Ultimate Suite $249/mo monthly billing in arrears; additional session-based pricing shown $0.25 per session is also shown on the pricing page. · Quality Management is listed under Workforce Empowerment. nice.com · 19 Sept 2026
Compared on contact center analytics software
Best NiCE Quality Management alternatives
See all 20 All accessCh 01 Convin Free planFree trialAndroid Free to start7.3 All accessCh 02 Amazon Connect Free trialAndroidAPI 7.2 All accessCh 03 SESTEK Text-to-Speech APILinux 6.8 All accessCh 04 MaestroQA Free planBrowserWeb from $185/mo6.7 All accessCh 05 Level AI Contact Center Analytics APIWeb 6.5 All accessCh 06 QEval Web 6.5
Where it ranks on Specifiction
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Sources
- nice.com/pricing· checked 19 Sept 2026