Okta Integration for ServiceNow

Spec sheet

What it does

The ServiceNow UD integration lets organizations use single sign-on and user provisioning to automate onboarding and offboarding.Read 14 Nov 2026 · okta.com

Compliance

Okta states that Okta and Auth0 are ISO/IEC 27001:2022-compliant.Read 14 Nov 2026 · sec.okta.com

Access approvals

An Okta Workflows template can require approvals for specific access use cases before users are provisioned.Read 14 Nov 2026 · okta.com

Directories

Okta and ServiceNow can master and transform attributes from Active Directory, LDAP, HR, ERP, and CRM directories.Read 14 Nov 2026 · okta.com

Group push

Groups and their members can be pushed from Okta to ServiceNow.Read 14 Nov 2026 · help.okta.com

Notable limit

Import fails when a ServiceNow app has two users with different user IDs and the same email.Read 14 Nov 2026 · help.okta.com

Password sync

The ServiceNow provisioning integration can push a user's password from Okta to ServiceNow.Read 14 Nov 2026 · help.okta.com

SAML SSO

The Okta/ServiceNow SAML integration supports IdP-initiated and SP-initiated SSO, optional SP-initiated single logout, and force authentication.Read 14 Nov 2026 · saml-doc.okta.com

Schema discovery

The integration supports schema discovery so custom ServiceNow attributes can be created and imported into Okta.Read 14 Nov 2026 · okta.com

Security response

The Okta Identity Cloud for Security Operations app on the ServiceNow Store can grant, step up, or block access when a Security Incident Response event is triggered.Read 14 Nov 2026 · okta.com

Self-service access

Employees can request real-time access to on-prem and non-connected cloud apps from the ServiceNow Service Catalog, including password and MFA resets.Read 14 Nov 2026 · okta.com

SSO prerequisite

SAML setup requires the Multi-provider SSO plugin and Enhanced UI to be installed and multi-provider SSO enabled in ServiceNow.Read 14 Nov 2026 · saml-doc.okta.com

User provisioning

Provisioning can push new users created in Okta into ServiceNow.Read 14 Nov 2026 · help.okta.com

Who it is for

The integration is aimed at IT and security teams that use ServiceNow for service management and want identity control in that workflow.Read 14 Nov 2026 · okta.com

Workflows connector

A ServiceNow connector can be added to Okta Workflows to automate identity processes with no-code actions.Read 14 Nov 2026 · okta.com

Where Specifiction places it

• ServiceNow Marketplace Apps#8 of 105.5